At a Glance
- Tasks: Join a dynamic team to deliver exceptional customer service and manage stock operations.
- Company: Next is a leading FTSE-100 retail company with over 35,000 employees across the UK and Ireland.
- Benefits: Enjoy flexible working, discounts on products, and access to health and wellbeing services.
- Why this job: Be part of a fast-paced environment where your development is prioritised and rewarded.
- Qualifications: Great communication skills and a friendly attitude are essential; no prior experience required.
- Other info: Complete an online assessment as part of your application process.
SHIFTS YOU ARE APPLYING FOR: 7.75hrs p/w; Sun 11:00 - 16:00; Fri 17:00 - 20:00
Working as part of a fast-paced store team, your top priority will be to offer outstanding service and excellent stock operations to our customers. In return for supporting all Company policies and procedures and having a great attitude to work, we will invest in you and your development from day one. Flexible working options are available.
About the Role:
- Offer fast and friendly service at all times, helping our customers to find the perfect products
- Share your passion and knowledge about our amazing products
- Work in all areas of the store, including sales floors, stockrooms and processing deliveries
- Take control of your own development
We will offer amazing benefits:
- Recognition and rewards for doing a great job and achieving great results
- 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
- 10% off most partner brands & up to 15% off Branded Beauty
- 75% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract)
- Early VIP access to sale stock
- Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform
- Access to fantastic discounts at our Staff Shops
- Sharesave scheme
- Access a digital GP and other free health and wellbeing services
- Life assurance
- You can register for a discounted health plan for you and your family
- Financial Wellbeing - Save, track and enhance your financial wellbeing
- Apprenticeship - Earn, learn and gain a qualification (England stores only)
- Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store
- Support Networks - Access to Network Groups to empower and celebrate each other
- Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more
Conditions apply to all benefits. These benefits are discretionary and subject to change.
We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email careers@next.co.uk (please include 'Workplace Adjustments' in the subject line), or call us on 0116 429 8726 / 0044 116 429 8726 (line opening times are Monday to Thursday 9am - 5pm; Friday 9am - 4.45pm; Saturday 9am - 5pm & Sunday 9am - 4pm. Excludes bank holidays).
Team Member - Peterborough Brotherhood (N94095) employer: Next
Contact Detail:
Next Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Team Member - Peterborough Brotherhood (N94095)
β¨Tip Number 1
Familiarise yourself with the products sold at Next. Being knowledgeable about their offerings will help you engage with customers and demonstrate your passion during the interview.
β¨Tip Number 2
Practice your communication skills by role-playing customer interactions with friends or family. This will prepare you for the fast-paced environment and help you provide outstanding service.
β¨Tip Number 3
Be ready to discuss how you handle busy situations. Think of examples from past experiences where you remained calm and efficient, as this is a key quality they are looking for.
β¨Tip Number 4
Prepare for the online assessments by reviewing basic numeracy and retail scenario questions. Familiarising yourself with these types of questions can boost your confidence and performance.
We think you need these skills to ace Team Member - Peterborough Brotherhood (N94095)
Some tips for your application π«‘
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Team Member position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and retail. Use bullet points for clarity and focus on achievements that demonstrate your ability to provide outstanding service.
Prepare for Online Assessments: Familiarise yourself with the types of assessments you will be taking, such as the Working with Numbers Assessment and Retail Scenarios Assessment. Practice similar questions to boost your confidence and performance.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight your communication skills and flexibility, and provide examples of how you've gone the extra mile in previous roles to enhance customer satisfaction.
How to prepare for a job interview at Next
β¨Show Your Customer Service Skills
As a Team Member, your main focus will be on providing outstanding service. Be prepared to share examples of how you've successfully helped customers in the past, demonstrating your friendly and efficient approach.
β¨Demonstrate Flexibility
This role requires you to work in various areas of the store. Highlight your adaptability and willingness to take on different tasks, especially in a fast-paced environment. Share experiences where you've successfully managed multiple responsibilities.
β¨Express Your Passion for Products
The company values employees who are enthusiastic about their products. Be ready to discuss your favourite items and why you love them, as well as how you can help customers find the perfect products based on your knowledge.
β¨Prepare for Assessments
Before the interview, complete the online assessments thoroughly. Brush up on your numerical skills and think through retail scenarios. Being well-prepared will show your commitment and readiness for the role.