At a Glance
- Tasks: Provide fast and friendly service while helping customers find their perfect products.
- Company: Join a dynamic team at a leading retail store in Metro Centre Gateshead.
- Benefits: Enjoy discounts on top brands, rewards for performance, and access to exclusive deals.
- Other info: Flexible hours with opportunities for personal development and career growth.
- Why this job: Be part of a fun, fast-paced environment where your communication skills shine.
- Qualifications: Great communicator with a friendly attitude and a passion for helping others.
The predicted salary is between 22000 - 26000 £ per year.
Shift Hours: 7.50 hours per week; Wednesday 18:00–21:00; Friday 12:45–17:30.
About the Role
- Offer fast and friendly service at all times, helping customers find the perfect products.
- Share your passion and knowledge about our products.
- Work in all areas of the store, including sales floor, stockrooms, and processing deliveries.
- Take control of your own development.
About You
- A great communicator looking for ways to help.
- Friendly, calm, and efficient – even on busy days.
- Excited by a varied and fast‑paced job.
- Flexible, supportive, and ready to go the extra mile.
Benefits
- We offer attractive benefits including:
- Recognition and rewards for excellent performance.
- Discounts on Next, MADE, Lipsy, Gap, and Victoria's Secret products.
- Discounts on partner brands and branded beauty items.
- Optional working wardrobe allowance.
- Early VIP access to sale stock and exclusive online deals.
- Access to staff shop discounts, Sharesave scheme, digital GP, financial wellbeing support, apprenticeship opportunities (England stores only), Direct to Work discounts, support networks, and Wellhub gym memberships.
Rights and Sponsorship
In accordance with Home Office guidance, successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not typically considered for sponsorship under the Skilled Worker route; candidates are encouraged to consider their own right to work options without Next sponsorship.
Equal Opportunity
We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. If you need support due to a disability or long‑term condition, contact us by email (please include "Workplace Adjustments" in the subject line) or call.
Team Member - Metro Centre Gateshead (N117913) employer: Next
Join a dynamic team at our Metro Centre Gateshead location, where we prioritise a friendly and supportive work culture. With flexible hours and a commitment to employee development, we offer numerous benefits including discounts on popular brands, recognition for outstanding performance, and access to wellness resources. This is an excellent opportunity for those seeking a rewarding role in a fast-paced environment that values communication and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member - Metro Centre Gateshead (N117913)
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Next, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Team Member - Metro Centre Gateshead (N117913)
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Next that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Next will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Next and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Next
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Next, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Next!
