At a Glance
- Tasks: Join a dynamic team to deliver exceptional customer service and manage stock operations.
- Company: Next is a leading UK fashion retailer with over 500 stores and a global online presence.
- Benefits: Enjoy discounts, flexible working options, and access to health and wellbeing services.
- Other info: Complete an online assessment as part of the application process.
- Why this job: Be part of a fast-paced environment where your development is prioritised and recognised.
- Qualifications: Great communication skills and a friendly attitude are essential; no prior experience required.
Working as part of a fast-paced store team, your top priority will be to offer outstanding service and excellent stock operations to our customers. In return for supporting all Company policies and procedures and having a great attitude to work, we will invest in you and your development from day one. Flexible working options are available.
About the Role:
- Offer fast and friendly service at all times, helping our customers to find the perfect products
- Share your passion and knowledge about our amazing products
- Work in all areas of the store, including sales floors, stockrooms and processing deliveries
- Take control of your own development
About You:
- A great communicator who’s always looking for ways you can help
- Friendly, calm and efficient – even on your busiest days
- Excited about the challenge of a varied and fast-paced job
- Flexible, supportive and always ready to go the extra mile
In accordance with Home Office guidance, successful candidates will be required to evidence their right to work in the UK before employment begins. This role is not typically considered for sponsorship under the Skilled Worker route due to Home Office requirements on skills level. Candidates are encouraged to consider their own right to work options without Next sponsorship.
What’s Next:
Applicants will need to complete an online assessment, including a Working with Numbers and a Retail Scenarios assessment. Our recruitment team will review applications and contact those who meet the criteria for an initial interview. Applicants must not have had an unsuccessful online assessment in the last 6 months. Good luck!
Benefits:
- Recognition and rewards for great performance
- 25% off most Next, Made, Lipsy, Gap, and Victoria's Secret products (when purchased through Next)
- 10% off most partner brands and up to 15% off Branded Beauty
- 75% off a work wardrobe allowance (minimum 6-week contract)
- Early VIP access to sale stock
- Exclusive deals from over 3,500 retailers
- Discounts at Staff Shops
- Access to digital health and wellbeing services, including a GPLife assurance and discounted health plans
- Financial wellbeing tools
- Apprenticeships in England
- Online and in-store discounts with next-day delivery options
- Support networks and wellbeing initiatives
- Discounted gym memberships through Wellhub
Benefits are discretionary and subject to change. We support candidates with workplace adjustments during the application process. For support, contact us at careers@next.co.uk or call 0116 429 8726 / +44 116 429 8726.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member - Glasgow Fort (N90118)
✨Tip Number 1
Familiarise yourself with Next's product range and values. Being knowledgeable about the products will not only help you in the online assessment but also show your passion during the interview.
✨Tip Number 2
Practice your communication skills by engaging with friends or family in role-play scenarios. This will prepare you for the fast-paced environment and help you demonstrate your friendly and efficient service during the interview.
✨Tip Number 3
Be ready to discuss examples of how you've gone the extra mile in previous roles. This aligns with the company's values and will highlight your commitment to customer service during the interview.
✨Tip Number 4
Prepare for the online assessments by reviewing basic numeracy and retail scenario questions. There are plenty of resources available online that can help you brush up on these skills before taking the assessment.
We think you need these skills to ace Team Member - Glasgow Fort (N90118)
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand what Next is looking for in a Team Member. Highlight your customer service skills and ability to work in a fast-paced environment.
Tailor Your CV:Make sure your CV reflects relevant experience and skills that match the job requirements. Emphasise your communication skills, flexibility, and any previous retail experience.
Prepare for Online Assessments:Familiarise yourself with the types of assessments you will face, such as Working with Numbers and Retail Scenarios. Practice similar questions to boost your confidence.
Craft a Strong Cover Letter:Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you can contribute to the team and provide excellent customer service.
How to prepare for a job interview at Next
✨Show Your Customer Service Skills
As a Team Member, outstanding customer service is key. Be prepared to share examples of how you've provided excellent service in the past, and demonstrate your friendly and calm approach, even during busy times.
✨Demonstrate Flexibility
This role requires you to work in various areas of the store. Highlight your adaptability and willingness to take on different tasks, whether it's assisting customers on the sales floor or managing stock in the backroom.
✨Express Your Passion for Products
Next values employees who are enthusiastic about their products. Be ready to discuss your favourite items and why you think they would appeal to customers, showcasing your knowledge and passion.
✨Prepare for Assessments
Before the interview, brush up on your numerical skills and retail scenarios, as these will be part of the online assessment. Practising these areas will help you feel more confident and ready to impress.
