At a Glance
- Tasks: Join a fast-paced team to deliver outstanding customer service and manage stock operations.
- Company: Next, a leading FTSE-100 retail company with over 35,000 employees.
- Benefits: Enjoy discounts, flexible working, and opportunities for personal development.
- Other info: Flexible hours and a chance to grow within a global brand.
- Why this job: Be part of a dynamic environment where your contributions truly matter.
- Qualifications: Great communication skills and a friendly attitude are essential.
Team Member - Festival Park Hanley (N103591)
Location: Festival Park Hanley, United Kingdom
Hours: 14.50 hours per week; Monday 15:30–20:00; Wednesday 10:00–16:00; Saturday 09:00–13:30
Job Description
Working as part of a fast‑paced store team, your top priority will be to offer outstanding service and excellent stock operations to our customers. In return for supporting all company policies and procedures and having a great attitude to work, we will invest in you and your development from day one. Flexible working options are available.
About the Role
- Offer fast and friendly service at all times, helping customers find the perfect products
- Share your passion and knowledge about our amazing products
- Work in all areas of the store, including sales floors, stockrooms and processing deliveries
- Take control of your own development
About You
- A great communicator who’s always looking for ways you can help
- Friendly, calm and efficient – even on your busiest days
- Excited about the challenge of a varied and fast‑paced job
- Flexible, supportive and always ready to go the extra mile
In accordance with home office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment.
This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship.
What’s Next
As part of your application you will be required to complete an online assessment. This will involve a Working with Numbers Assessment and a Retail Scenarios Assessment. Our in‑store recruitment team will then review the successfully completed applications and those that match the job criteria closest will be contacted to arrange an initial interview so we can have a chat to find out more about you.
In order to apply for this position you must not have had an unsuccessful online assessment (as detailed above) in the last 6 months.
About Us
You know Next, but did you know we’re a FTSE‑100 retail company employing over 35,000 people across the UK and Ireland. We’re the UK’s 2nd largest fashion retailer and for Kidswear we’re the market leader. At the last count we have over 500 stores, plus the Next Online and it’s now possible to buy online from over 70 countries around the world! So we’ve gone global!
About The Team
We offer a range of benefits including:
- Recognition and rewards for doing a great job and achieving great results
- 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria\'s Secret* products (when purchased through NEXT)
- 10% off most partner brands & up to 15% off Branded Beauty
- 60% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract)
- Early VIP access to sale stock
- Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform
- Access to fantastic discounts at our Staff Shops
- Sharesave scheme
- Access a digital GP and other free health and wellbeing services
- Life assurance
- Discounted health plan for you and your family
- Financial Wellbeing – Save, track and enhance your financial wellbeing
- Apprenticeship – Earn, learn and gain a qualification (England stores only)
- Direct to Work – Discount online and in‑store, collect your items the next day for free from your place of work or local store
- Support Networks – Access to Network Groups to empower and celebrate each other
- Wellhub – Discounted flexible monthly gym memberships, with apps, PT sessions and more
Conditions apply to all benefits. These benefits are discretionary and subject to change.
Support and Accessibility
We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long‑term condition, feel free to get in touch with us by e‑mail careers@next.co.uk (please include ‘Workplace Adjustments’ in the subject line), or call us on 0116 429 8726 (line opening times: Monday‑Thursday 9am‑5pm; Friday 9am‑4:45pm; Saturday 9am‑5pm & Sunday 9am‑4pm. Excludes bank holidays).
Best of luck!
Seniority Level
Entry level
Employment Type
Part‑time
Job Function
Management and Manufacturing
Industry
Retail
Seniority Level: Entry Level Employment Type: Part‑time Job Function: Management & Manufacturing Industry: Retail
Team Member - Festival Park Hanley (N103591) in Stoke-on-Trent employer: Next
At Next, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and customer service. Our Festival Park Hanley location provides flexible working hours, competitive discounts, and numerous opportunities for personal development, ensuring that every team member can thrive in a supportive environment. Join us to be part of a leading retail company that invests in your growth from day one.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member - Festival Park Hanley (N103591) in Stoke-on-Trent
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Next. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their fast-paced environment.
✨Tip Number 2
Practice makes perfect! Since you'll be doing assessments, try out some practice questions related to working with numbers and retail scenarios. This will boost your confidence and help you ace those online assessments before you even step foot in the store.
✨Tip Number 3
Be yourself during the interview! The team is looking for someone who’s friendly, calm, and efficient. So, don’t be afraid to let your personality shine through. Share your passion for customer service and how you can contribute to the team’s success.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll have access to all the latest job openings and updates directly from Next. So, don’t miss out on this opportunity!
We think you need these skills to ace Team Member - Festival Park Hanley (N103591) in Stoke-on-Trent
Some tips for your application 🫡
Be Yourself:When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for customer service and teamwork.
Tailor Your Application:Make sure to highlight your relevant experience and skills that match the job description. We love seeing how your background aligns with what we’re looking for in a Team Member!
Prepare for Assessments:Don’t forget about the online assessments! Brush up on your working with numbers and retail scenarios. It’s a great way for us to see how you think on your feet.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s quick and easy, and we’ll get your application in front of the right people!
How to prepare for a job interview at Next
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Team Member at Festival Park Hanley entails. Familiarise yourself with the job description and think about how your skills align with their needs. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this role focuses heavily on customer service, be prepared to share examples of how you've provided excellent service in the past. Think of specific situations where you went the extra mile for a customer or handled a challenging situation with grace. This will demonstrate your ability to thrive in a fast-paced environment.
✨Practice Common Interview Questions
Anticipate common interview questions related to teamwork, flexibility, and communication. Prepare answers that highlight your strengths and experiences. For instance, you might be asked how you handle busy days or how you contribute to a positive team atmosphere. Practising these responses will help you feel more at ease during the interview.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to show your enthusiasm for the role and the company. Ask about training opportunities, team dynamics, or what a typical day looks like. This not only shows your interest but also helps you determine if the company is the right fit for you.
