At a Glance
- Tasks: Join a dynamic team to deliver exceptional customer service and manage stock operations.
- Company: Next is a leading UK fashion retailer with over 500 stores and a global online presence.
- Benefits: Enjoy flexible hours, discounts on products, and access to health and wellbeing services.
- Other info: Complete an online assessment as part of the application process.
- Why this job: Be part of a supportive culture that invests in your personal development from day one.
- Qualifications: No specific experience required, just a friendly attitude and willingness to learn.
Working as part of a fast-paced store team, your top priority will be to offer outstanding service and excellent stock operations to our customers. In return for supporting all Company policies and procedures and having a great attitude to work, we will invest in you and your development from day one. Flexible working options are available.
About the Role:
- Offer fast and friendly service at all times, helping our customers to find the perfect products
- Share your passion and knowledge about our amazing products
- Work in all areas of the store, including sales floors, stockrooms and processing deliveries
- Take control of your own development
About You:
- A great communicator who’s always looking for ways you can help
- Friendly, calm and efficient – even on your busiest days
- Excited about the challenge of a varied and fast-paced job
- Flexible, supportive and always ready to go the extra mile
In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship.
What’s Next:
As part of your application you will be required to complete an online assessment. This will involve a Working with Numbers Assessment and a Retail Scenarios Assessment. Our in-store recruitment team will then review the successfully completed applications and those that match the job criteria closest will be contacted to arrange an initial interview so we can have a chat to find out more about you. In order to apply for this position you must not have had an unsuccessful online assessment in the last 6 months.
About Us:
You know Next, but did you know we’re a FTSE-100 retail company employing over 35,000 people across the UK and Ireland? We’re the UK’s 2nd largest fashion retailer and for Kidswear we’re the market leader. At the last count we have over 500 stores, plus the Next Online and it’s now possible to buy online from over 70 countries around the world!
About The Team:
- Recognition and rewards for doing a great job and achieving great results
- 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
- 10% off most partner brands & up to 15% off Branded Beauty
- 75% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract)
- Early VIP access to sale stock
- Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform
- Access to fantastic discounts at our Staff Shops
- Sharesave scheme
- Access a digital GP and other free health and wellbeing services
- Life assurance
- You can register for a discounted health plan for you and your family
- Financial Wellbeing - Save, track and enhance your financial wellbeing
- Apprenticeship - Earn, learn and gain a qualification (England stores only)
- Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store
- Support Networks - Access to Network Groups to empower and celebrate each other
- Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more
Conditions apply to all benefits. These benefits are discretionary and subject to change. We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email careers@next.co.uk (please include 'Workplace Adjustments' in the subject line), or call us on 0116 429 8726 / 0044 116 429 8726 (line opening times are Monday to Thursday 9am - 5pm; Friday 9am - 4.45pm; Saturday 9am - 5pm & Sunday 9am - 4pm. Excludes bank holidays).
Team Member - East Kilbride (N92240) employer: Next
Next is an exceptional employer, offering a vibrant work culture in East Kilbride that prioritises employee development and well-being. With flexible working options, generous discounts, and a commitment to recognising hard work, we empower our team members to thrive in a fast-paced retail environment while enjoying numerous benefits that enhance both personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member - East Kilbride (N92240)
✨Tip Number 1
Familiarise yourself with Next's products and services. Being knowledgeable about what they offer will help you engage with customers effectively and demonstrate your passion during the interview.
✨Tip Number 2
Practice your customer service skills. Since the role focuses on providing outstanding service, consider role-playing scenarios with friends or family to prepare for the types of interactions you might encounter.
✨Tip Number 3
Be ready to discuss your flexibility and adaptability. The job requires working in various areas of the store, so think of examples from your past experiences where you've successfully handled changing tasks or environments.
✨Tip Number 4
Prepare for the online assessments by reviewing basic numeracy and retail scenario questions. Familiarising yourself with these types of assessments can boost your confidence and improve your chances of success.
We think you need these skills to ace Team Member - East Kilbride (N92240)
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand what Next is looking for in a Team Member. Highlight key responsibilities and required skills, such as customer service and teamwork.
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the role. Emphasise any previous retail experience, customer service roles, or teamwork situations that demonstrate your suitability.
Prepare for Online Assessments:Familiarise yourself with the types of assessments you will face, such as the Working with Numbers Assessment and Retail Scenarios Assessment. Practice similar questions to boost your confidence.
Craft a Strong Cover Letter:Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you embody the qualities they seek, like being friendly and efficient under pressure.
How to prepare for a job interview at Next
✨Show Your Customer Service Skills
As a Team Member, outstanding customer service is key. Be prepared to share examples of how you've provided excellent service in the past. Think about times when you went above and beyond for a customer.
✨Demonstrate Flexibility
This role requires adaptability in a fast-paced environment. Highlight your ability to handle various tasks, from sales to stock management, and discuss how you thrive under pressure.
✨Express Your Passion for Retail
Next values employees who are enthusiastic about their products. Share your knowledge about the brand and its offerings, and explain why you're excited about working in retail.
✨Prepare for Assessments
Before the interview, practice for the online assessments mentioned in the job description. Familiarise yourself with working with numbers and retail scenarios to boost your confidence.
