At a Glance
- Tasks: Process stock quickly and accurately while providing friendly customer service.
- Company: Join a leading retail brand with a vibrant team culture.
- Benefits: Enjoy discounts on top brands, generous workwear allowance, and wellness services.
- Other info: Flexible hours and opportunities for personal development await you.
- Why this job: Be part of a dynamic team and make customers smile every day.
- Qualifications: Great communication skills and a positive attitude are essential.
Overview
Team Member (Delivery) - Northampton Riverside (N101259) – Northampton, Northamptonshire, United Kingdom.
Responsibilities
- Accurately processing stock quickly and to the highest standard, including scanning, unpacking, hanging, size cubing and putting stock away.
- Ensuring all stock is presented correctly and placed on the sales floor or stored appropriately in stockrooms.
- Keeping operational areas of the store clean, tidy and organized.
- Providing fast and friendly service to customers from back or front areas of the store, on the sales floor as needed.
- Collaborating with the store team and reporting to Coordinators or Managers.
About You
- A great communicator who is friendly, calm and efficient, even on busy days.
- Accurate, thorough and well organized with excellent attention to detail.
- Takes pride in work and approaches tasks with energy, pace and enthusiasm.
- Happy to work independently and stay productive.
- Flexible, supportive and willing to go the extra mile for the team and customers.
- Open to developing your own skills and capabilities.
What’s Next
As part of your application you will be required to complete an online assessment (Working with Numbers and Retail Scenarios). Successful applications will be reviewed by the in-store recruitment team, and those matching the job criteria closely will be contacted to arrange an initial interview.
To apply, you must not have had an unsuccessful online assessment in the last 6 months.
Requirements and Additional Information
In accordance with Home Office guidance, candidates must evidence their right to work in the UK before commencement of employment. This role is not typically sponsored under the Skilled Worker route due to Home Office requirements on skills level. Candidates should consider their own right to work options without Next sponsorship.
Benefits and Perks
- 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria\'s Secret* products (when purchased via NEXT)
- 10% off most partner brands and up to 15% off Branded Beauty
- 60% off a generous wardrobe allowance for workwear (minimum 6-week contract)
- Early VIP access to sale stock
- Discounts through our benefits platform with over 3,500 retailers
- Staff Shop discounts
- Sharesave, digital GP and other wellbeing services
- Life assurance and optional discounted health plan
- Financial wellbeing tools and Apprenticeship opportunities (England stores only)
- Direct to Work service for online/in-store discounts and next-day item collection
- Support Networks and Wellhub – discounts on gym memberships and wellness apps
Conditions apply to all benefits; benefits are discretionary and subject to change. For accessibility needs during the application process, contact careers@next.co.uk.
Team Member (Delivery) - Northampton Riverside (N101259) employer: Next
At Next, we pride ourselves on being an excellent employer, offering a vibrant work culture in Northampton Riverside that fosters teamwork and personal growth. Our employees enjoy generous discounts on a wide range of products, access to wellbeing services, and opportunities for skill development through apprenticeships, making it a rewarding place to build a career while delivering exceptional service to our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member (Delivery) - Northampton Riverside (N101259)
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Next, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Next!
We think you need these skills to ace Team Member (Delivery) - Northampton Riverside (N101259)
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Next, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Next and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Next that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Next
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
