At a Glance
- Tasks: Join a fast-paced team to process stock and deliver outstanding customer service.
- Company: NEXT, a leading retail brand with a supportive culture.
- Benefits: Enjoy discounts, flexible hours, and access to health and wellbeing services.
- Other info: Opportunities for personal development and career growth available.
- Why this job: Be part of a dynamic team and make a real impact on customer experience.
- Qualifications: Great communication skills and a positive attitude are essential.
The predicted salary is between 11 - 12 £ per hour.
This role is part of a fast‑paced store team. Your primary responsibility is to process products efficiently so they are available to customers as quickly as possible. When required on the sales floor, you will provide outstanding customer service. We invest in you from day one and offer flexible working options.
Responsibilities
- Accurately process stock quickly and to the highest standard, including scanning, unpacking, hanging, size cubing and putting stock away.
- Ensure all stock is gorgeously presented and placed onto the sales floor or stored correctly in stockrooms.
- Keep operational areas of the store clean, tidy and organised.
- Offer fast and friendly service to customers from back or front areas of the store, working on the sales floor as needed.
- Work as part of the store team and report to one of our Coordinators or Managers.
About You
- A great communicator who is friendly, calm and efficient – even on your busiest days.
- Accurate, thorough and well organised, with excellent attention to detail.
- You take pride in your work and approach all tasks with energy, pace and enthusiasm.
- Happy to work on your own and keep yourself busy.
- Flexible, supportive and always ready to go the extra mile for your team and our customers.
- Enjoy taking control of your own development.
Benefits
- Recognition and rewards for doing a great job and achieving great results.
- 25% off most NEXT, MADE, Lipsy, Gap and Victoria's Secret products (when purchased through NEXT).
- 10% off most partner brands & up to 15% off Branded Beauty.
- 60% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract).
- Early VIP access to sale stock.
- Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform.
- Access to fantastic discounts at our Staff Shops.
- Sharesave scheme.
- Access a digital GP and other free health and wellbeing services.
- Life assurance.
- You can register for a discounted health plan for you and your family.
- Financial wellbeing – save, track and enhance your financial wellbeing.
- Apprenticeship – earn, learn and gain a qualification (England stores only).
- Direct to Work – discount online and in‑store, collect your items the next day for free from your place of work or local store.
- Support Networks – access network groups to empower and celebrate each other.
- Wellhub – discounted flexible monthly gym memberships, with apps, PT sessions and more.
In accordance with Home Office guidance, successful candidates will need to evidence their right to work in the UK before commencement of employment. This role is not typically considered for sponsorship under the Skilled Worker route due to relevant Home Office requirements not being met. Candidates are encouraged to consider their own right to work options without Next sponsorship. We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. If you need support with your application due to a disability or long‑term condition, please contact us at or call 0116 479 2223.
Team Member (Delivery) - London Westfield (N118236) employer: Next
Join our dynamic team at London Westfield, where we prioritise employee development and offer a vibrant work culture. With flexible working options, generous discounts on popular brands, and a commitment to recognising your hard work, we ensure that every team member feels valued and empowered. Experience the thrill of a fast-paced environment while enjoying numerous benefits that support your well-being and career growth.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member (Delivery) - London Westfield (N118236)
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Next, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Team Member (Delivery) - London Westfield (N118236)
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Next that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Next will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Next and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Next
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Next, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Next!
