At a Glance
- Tasks: Join a fast-paced team to process products and deliver outstanding customer service.
- Company: NEXT, a leading retail brand with a vibrant store culture.
- Benefits: Enjoy discounts on top brands, flexible hours, and health perks.
- Other info: Opportunities for personal development and fantastic career growth.
- Why this job: Be part of a dynamic team and make a real difference for customers.
- Qualifications: Great communication skills and a positive, energetic attitude.
Working Hours: 9.50 hours per week (Mon 07:00–12:00; Tue 07:00–12:00). This role is part of a fast‑paced store team. Your primary responsibility is to process products efficiently so they are available to customers as quickly as possible. When required on the sales floor, you will provide outstanding customer service. We invest in you from day one and offer flexible working options.
Responsibilities
- Accurately process stock quickly and to the highest standard, including scanning, unpacking, hanging, size cubing and putting stock away.
- Ensure all stock is gorgeously presented and placed onto the sales floor or stored correctly in stockrooms.
- Keep operational areas of the store clean, tidy and organised.
- Offer fast and friendly service to customers from back or front areas of the store, working on the sales floor as needed.
- Work as part of the store team and report to one of our Coordinators or Managers.
About You
- A great communicator who is friendly, calm and efficient – even on your busiest days.
- Accurate, thorough and well organised, with excellent attention to detail.
- You take pride in your work and approach all tasks with energy, pace and enthusiasm.
- Happy to work on your own and keep yourself busy.
- Flexible, supportive and always ready to go the extra mile for your team and our customers.
- Enjoy taking control of your own development.
Benefits
- Recognition and rewards for doing a great job and achieving great results.
- 25% off most NEXT, MADE, Lipsy, Gap and Victoria's Secret products (when purchased through NEXT).
- 10% off most partner brands & up to 15% off Branded Beauty.
- 60% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract).
- Early VIP access to sale stock.
- Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform.
- Access to fantastic discounts at our Staff Shops.
- Sharesave scheme.
- Access a digital GP and other free health and wellbeing services.
- Life assurance.
- You can register for a discounted health plan for you and your family.
- Financial wellbeing – save, track and enhance your financial wellbeing.
- Apprenticeship – earn, learn and gain a qualification (England stores only).
- Direct to Work – discount online and in‑store, collect your items the next day for free from your place of work or local store.
- Support Networks – access network groups to empower and celebrate each other.
- Wellhub – discounted flexible monthly gym memberships, with apps, PT sessions and more.
In accordance with Home Office guidance, successful candidates will need to evidence their right to work in the UK before commencement of employment. This role is not typically considered for sponsorship under the Skilled Worker route due to relevant Home Office requirements not being met. Candidates are encouraged to consider their own right to work options without Next sponsorship. We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. If you need support with your application due to a disability or long‑term condition, please contact us at careers@next.co.uk or call 0116 479 2223.
Team Member (Delivery) - London Westfield (N118236) employer: Next
At NEXT, we pride ourselves on being an excellent employer, offering a vibrant work culture in the heart of London Westfield. Our team members enjoy flexible working options, generous discounts on a wide range of products, and numerous opportunities for personal and professional growth, including apprenticeships and access to health and wellbeing services. Join us to be part of a supportive team that values your contributions and encourages you to take control of your development.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member (Delivery) - London Westfield (N118236)
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their crew.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine in front of the hiring team.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. It shows that you care about the role and are ready to represent the brand well, especially in a customer-facing position like this one.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Team Member (Delivery) - London Westfield (N118236)
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We want to see that you're excited about being part of our fast-paced team and ready to provide outstanding customer service.
Be Detail-Oriented:Make sure to highlight your attention to detail in your application. We value accuracy and thoroughness, so mention any relevant experiences where you've demonstrated these skills, especially in stock processing or customer service.
Keep It Organised:Structure your application clearly. Use headings and bullet points where necessary to make it easy for us to read. A well-organised application reflects your ability to keep operational areas tidy and organised, just like we do in-store!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Next
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Delivery Team Member. Familiarise yourself with tasks like processing stock, providing customer service, and maintaining store organisation. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
As a great communicator, you'll need to demonstrate your ability to interact with customers and team members. Prepare examples of how you've provided excellent service or worked well in a team. This will highlight your friendly and calm nature, which is essential for this fast-paced environment.
✨Emphasise Your Attention to Detail
The job requires accuracy and thoroughness, so be ready to discuss how you ensure high standards in your work. Share specific instances where your attention to detail made a difference, whether it was in stock processing or creating an appealing sales floor.
✨Be Ready to Discuss Flexibility and Initiative
This role values flexibility and the ability to take control of your own development. Think of times when you've gone the extra mile for your team or adapted to changing circumstances. Showing that you're proactive and supportive will resonate well with the interviewers.
