At a Glance
- Tasks: Join a fast-paced team, providing outstanding service and managing stock operations.
- Company: Next, a leading FTSE-100 retail company with over 35,000 employees.
- Benefits: Enjoy discounts, rewards, and access to health and wellbeing services.
- Other info: Flexible working options available; perfect for students looking for part-time work.
- Why this job: Be part of a dynamic environment where you can grow and develop your skills.
- Qualifications: Great communication skills and a friendly, efficient attitude.
Overview
Join to apply for the Team Member - Cardiff Queen Street (N101038) role at Next.
11.75hrs p/w; Sun 14:00 - 17:00; Mon 14:30 - 19:30; Tue 15:30 - 19:30. Working as part of a fast-paced store team, your top priority will be to offer outstanding service and excellent stock operations to our customers. Flexible working options are available.
Responsibilities
- Offer fast and friendly service at all times, helping customers to find the perfect products
- Share your passion and knowledge about our products
- Work in all areas of the store, including sales floors, stockrooms and processing deliveries
- Take control of your own development
About You
- A great communicator who’s always looking for ways you can help
- Friendly, calm and efficient – even on your busiest days
- Excited about the challenge of a varied and fast-paced job
- Flexible, supportive and always ready to go the extra mile
In accordance with Home Office guidance, successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not typically sponsored under the Skilled Worker route due to Home Office requirements on skills level. Candidates are encouraged to consider their own right to work options without Next sponsorship.
What’s Next
As part of your application you will be required to complete an online assessment, including a Working with Numbers Assessment and a Retail Scenarios Assessment. Our in-store recruitment team will review completed applications and contact those that match the job criteria to arrange an initial interview.
To apply, you must not have had an unsuccessful online assessment (as detailed above) in the last 6 months.
Best of luck!
About Us
You know Next, but did you know we’re a FTSE-100 retail company employing over 35,000 people across the UK and Ireland. We’re the UK’s 2nd largest fashion retailer and for Kidswear we’re the market leader. We have over 500 stores, plus Next Online, with online shopping available from over 70 countries.
Team Benefits
- Recognition and rewards for doing a great job
- 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria\'s Secret* products (when purchased through NEXT)
- 10% off most partner brands & up to 15% off Branded Beauty
- 60% off a generous wardrobe allowance (minimum 6 week contract)
- Early VIP access to sale stock
- Discounts through our online benefits platform
- Access to Staff Shops and Sharesave scheme
- Digital GP and other health and wellbeing services
- Life assurance and discounted health plan options
- Financial wellbeing tools and Apprenticeship opportunities (England stores only)
- Direct to Work - discount online and in-store, next-day item pickup
- Support Networks and Wellhub - gym memberships and wellbeing resources
Conditions apply to all benefits. Benefits are discretionary and subject to change.
We aim to support all candidates during the application process and provide workplace adjustments when necessary. For support due to disability or a long-term condition, contact careers@next.co.uk or call 0116 429 8726 / 0044 116 429 8726 (hours: Mon–Thu 9am–5pm; Fri 9am–4:45pm; Sat 9am–5pm; Sun 9am–4pm; excluding bank holidays).
Team Member - Cardiff Queen Street (N101038) employer: Next
Next is an exceptional employer, offering a vibrant work culture in the heart of Cardiff Queen Street. With flexible working options, generous employee discounts, and a strong focus on personal development, we empower our team members to thrive in a fast-paced retail environment while enjoying a range of benefits that enhance their well-being and career growth.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member - Cardiff Queen Street (N101038)
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Next, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Next!
We think you need these skills to ace Team Member - Cardiff Queen Street (N101038)
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Next, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Next and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Next that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Next
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
