At a Glance
- Tasks: Join our fast-paced team to deliver outstanding customer service and manage stock operations.
- Company: Next is a leading FTSE-100 retail company with over 35,000 employees in the UK and Ireland.
- Benefits: Enjoy 25% off products, flexible working options, and access to health and wellbeing services.
- Other info: Complete an online assessment as part of your application process.
- Why this job: Be part of a dynamic environment where your development is supported from day one.
- Qualifications: Great communication skills and a friendly attitude are essential; no prior experience required.
Overview
Team Member - Canary Wharf (N97261) at Next. 10.75hrs p/w; Mon 15:30 - 19:00; Tue 08:00 - 12:15; Sat 11:45 - 14:45. Working as part of a fast-paced store team, your top priority will be to offer outstanding service and excellent stock operations to our customers. Flexible working options are available. We will invest in you and your development from day one while supporting all Company policies and procedures.
Responsibilities
- Offer fast and friendly service at all times, helping customers to find the perfect products
- Share your passion and knowledge about our products
- Work in all areas of the store, including sales floors, stockrooms and processing deliveries
- Take control of your own development
About You
- A great communicator who’s always looking for ways you can help
- Friendly, calm and efficient – even on your busiest days
- Excited about the challenge of a varied and fast-paced job
- Flexible, supportive and always ready to go the extra mile
What’s Next
As part of your application you will be required to complete an online assessment, including a Working with Numbers Assessment and a Retail Scenarios Assessment. Our in-store recruitment team will review completed applications and contact those that most closely match the job criteria to arrange an initial interview. You must not have had an unsuccessful online assessment (as detailed above) in the last 6 months.
In order to apply for this position you must evidence your right to work in the UK before commencement of employment. This role is not typically sponsored under the Skilled Worker route due to Home Office requirements. Candidates are encouraged to consider their own right to work options without Next sponsorship.
About Us
You know Next, but we’re a FTSE-100 retail company employing over 35,000 people across the UK and Ireland. We’re the UK’s 2nd largest fashion retailer and market leader in Kidswear. We have over 500 stores, Next Online, and offer online shopping from over 70 countries.
Benefits
- Recognition and rewards for doing a great job and achieving great results
- 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria\\\'s Secret* products (when purchased through NEXT)
- 10% off most partner brands & up to 15% off Branded Beauty
- 60% off a generous working wardrobe allowance to wear for work (minimum 6 week contract)
- Early VIP access to sale stock
- Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform
- Access to discounts at Staff Shops
- Sharesave scheme
- Access a digital GP and other free health and wellbeing services
- Life assurance
- Discounted health plan options for you and your family
- Financial Wellbeing tools
- Apprenticeship opportunities (England stores only)
- Direct to Work – order online and collect in-store the next day
- Support Networks to empower and celebrate each other
- Wellhub – discounted flexible gym memberships and related services
Conditions apply to all benefits. These benefits are discretionary and subject to change. We aim to support all candidates during the application process and provide workplace adjustments if needed. For adjustments, email careers@next.co.uk (subject: \\\"Workplace Adjustments\\\"), or call 0116 429 8726 / 0044 116 429 8726 (Mon–Thu 9am–5pm; Fri 9am–4:45pm; Sat 9am–5pm; Sun 9am–4pm). We do not provide sponsorship for Skilled Worker visas.
Team Member - Canary Wharf (N97261) in London employer: Next
Next is an exceptional employer, offering a vibrant work culture at our Canary Wharf location where teamwork and customer service are at the heart of everything we do. With flexible working options, generous employee discounts, and a commitment to personal development from day one, we empower our team members to thrive in a fast-paced retail environment while enjoying numerous benefits that enhance their overall well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member - Canary Wharf (N97261) in London
✨Tip Number 1
Familiarise yourself with Next's product range and values. Being knowledgeable about their offerings will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family. This will prepare you to showcase your friendly and calm demeanour, which is essential for a customer-facing role.
✨Tip Number 3
Be ready to discuss your flexibility and adaptability in a fast-paced environment. Think of examples from previous experiences where you successfully managed multiple tasks or handled busy situations.
✨Tip Number 4
Prepare for the online assessments by reviewing basic numerical skills and retail scenarios. Practising these types of questions can boost your confidence and improve your chances of passing the assessments.
We think you need these skills to ace Team Member - Canary Wharf (N97261) in London
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities and requirements of the Team Member position at Next. Tailor your application to highlight how your skills and experiences align with what they are looking for.
Highlight Relevant Experience:In your CV and cover letter, emphasise any previous retail or customer service experience. Mention specific examples where you provided excellent service or worked in a fast-paced environment, as this is crucial for the role.
Prepare for Online Assessments:Since the application includes online assessments, practice working with numbers and retail scenarios. Familiarise yourself with common retail situations to perform well in these assessments.
Show Your Personality:Next values friendly and efficient communication. In your application, convey your personality and enthusiasm for the role. Use a warm tone and express your willingness to go the extra mile for customers.
How to prepare for a job interview at Next
✨Show Your Customer Service Skills
As a Team Member, outstanding service is key. Be prepared to share examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond to help a customer.
✨Demonstrate Flexibility
This role requires adaptability in a fast-paced environment. During the interview, highlight your ability to handle various tasks and shifts. Share experiences where you successfully managed multiple responsibilities or adapted to changing circumstances.
✨Communicate Clearly
Effective communication is crucial for this position. Practice articulating your thoughts clearly and confidently. You might be asked situational questions, so think about how you can convey your ideas succinctly while showcasing your friendly and calm nature.
✨Prepare for Assessments
Before the interview, brush up on your numerical skills and retail scenarios, as these assessments are part of the application process. Familiarise yourself with common retail situations and practice basic calculations to ensure you're ready to impress.
