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- Tasks: Join a dynamic team to deliver exceptional customer service and manage stock operations.
- Company: Next is a leading FTSE-100 retail company with over 35,000 employees across the UK and Ireland.
- Benefits: Enjoy flexible working, discounts on products, and access to health and wellbeing services.
- Why this job: Be part of a fast-paced environment where your development is prioritised and rewarded.
- Qualifications: Great communication skills and a friendly attitude are essential; no prior experience required.
- Other info: Complete an online assessment as part of the application process.
Job Description
SHIFTS YOU ARE APPLYING FOR: 8.50hrs p/w; Fri 15:00 – 19:00; Sat 15:30 – 20:00
Working as part of a fast-paced store team, your top priority will be to offer outstanding service and excellent stock operations to our customers. In return for supporting all Company policies and procedures and having a great attitude to work, we will invest in you and your development from day one. Flexible working options are available.
About the Role:
To be a successful Sales Team Member you will:
- Offer fast and friendly service at all times, helping our customers to find the perfect products
- Share your passion and knowledge about our amazing products
- Work in all areas of the store, including sales floors, stockrooms and processing deliveries
- Take control of your own development
We\’ll offer amazing benefits (see further list below)
About You:
- A great communicator who’s always looking for ways you can help
- Friendly, calm and efficient – even on your busiest days
- Excited about the challenge of a varied and fast-paced job
- Flexible, supportive and always ready to go the extra mile
In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment.
This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship
What’s Next
As part of your application you will be required to complete an online assessment. This will involve a Working with Numbers Assessment and a Retail Scenarios Assessment. Our in-store recruitment team will then review the successfully completed applications and those that match the job criteria closest will be contacted to arrange an initial Interview so we can have a chat to find out more about you.
In order to apply for this position you must not have had an unsuccessful online assessment (as detailed above) in the last 6 months.
Best of luck!
#Assistant #Customer #Shop #Associate #Consultant #Delivery #Colleague
About Us
You know Next, but did you know we’re a FTSE-100 retail company employing over 35,000 people across the UK and Ireland. We’re the UK’s 2nd largest fashion retailer and for Kidswear we’re the market leader. At the last count we have over 500 stores, plus the Next Online and it’s now possible to buy on-line from over 70 countries around the world! So we’ve gone global!
About The Team
- Recognition and rewards for doing a great job and achieving great results
- 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria\’s Secret* products (*when purchased through NEXT)
- 10% off most partner brands & up to 15% off Branded Beauty
- 75% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract)
- Early VIP access to sale stock
- Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform
- Access to fantastic discounts at our Staff Shops
- Sharesave scheme
- Access a digital GP and other free health and wellbeing services
- Life assurance
- You can register for a discounted health plan for you and your family
- Financial Wellbeing – Save, track and enhance your financial wellbeing
- Apprenticeship – Earn, learn and gain a qualification (England stores only)
- Direct to Work – Discount online and instore, collect your items the next day for free from your place of work or local store
- Support Networks – Access to Network Groups to empower and celebrate each other
- Wellhub – Discounted flexible monthly gym memberships, with apps, PT sessions and more
Conditions apply to all benefits. These benefits are discretionary and subject to change.
We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email careers@next.co.uk (please include \’Workplace Adjustments\’ in the subject line), or call us on 0116 429 8726 / 0044 116 429 8726 (line opening times are Monday to Thursday 9am – 5pm; Friday 9am – 4.45pm; Saturday 9am – 5pm & Sunday 9am – 4pm. Excludes bank holidays). #J-18808-Ljbffr
Team Member - Birmingham Bullring (N94477) employer: Next
Contact Detail:
Next Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - Birmingham Bullring (N94477)
✨Tip Number 1
Familiarise yourself with the products sold at the Birmingham Bullring store. Being knowledgeable about the items will help you engage with customers and demonstrate your passion during the interview.
✨Tip Number 2
Practice your communication skills by role-playing customer interactions with friends or family. This will prepare you for the fast-paced environment and help you convey a friendly and efficient attitude.
✨Tip Number 3
Be ready to discuss how you handle busy situations. Think of examples from past experiences where you maintained calmness and efficiency, as this is crucial for the role.
✨Tip Number 4
Prepare for the online assessments by reviewing basic numeracy and retail scenario questions. Familiarising yourself with these types of questions can boost your confidence and performance.
We think you need these skills to ace Team Member - Birmingham Bullring (N94477)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Team Member position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Customer Service Skills: Emphasise your customer service experience in your CV and cover letter. Provide specific examples of how you've delivered outstanding service in previous roles, as this is a top priority for the company.
Prepare for Online Assessments: Familiarise yourself with the types of assessments you will be required to complete, such as the Working with Numbers Assessment and Retail Scenarios Assessment. Practice similar questions to boost your confidence.
Highlight Flexibility and Teamwork: Mention your ability to work in a fast-paced environment and your willingness to support your team. Use examples that demonstrate your flexibility and collaborative spirit, as these traits are essential for the role.
How to prepare for a job interview at Next
✨Show Your Customer Service Skills
As a Team Member, outstanding customer service is key. Be prepared to share examples of how you've provided excellent service in the past. Think about times when you went above and beyond for a customer.
✨Demonstrate Flexibility
This role requires a flexible attitude. During the interview, highlight your ability to adapt to different situations and tasks. Share experiences where you successfully managed changing priorities or worked in various areas.
✨Express Your Passion for Products
The company values employees who are passionate about their products. Be ready to discuss your favourite items from the store and why you love them. This shows your enthusiasm and knowledge, which can impress the interviewer.
✨Prepare for Assessments
Before the interview, make sure you're ready for the online assessments. Brush up on your numerical skills and think through retail scenarios. Practising these types of questions can help you feel more confident during the process.
