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- Tasks: Join a dynamic team to deliver exceptional customer service and manage stock operations.
- Company: Next is a leading FTSE-100 retail company with over 35,000 employees across the UK and Ireland.
- Benefits: Enjoy flexible working hours, discounts on products, and access to health and wellbeing services.
- Why this job: Be part of a fast-paced environment where your development is prioritised and rewarded.
- Qualifications: Great communication skills and a friendly attitude are essential; no prior experience required.
- Other info: Complete an online assessment as part of the application process.
Next Northumberland, England, United Kingdom
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Next Northumberland, England, United Kingdom
1 day ago Be among the first 25 applicants
Join to apply for the Team Member – Alnwick role at Next
SHIFTS YOU ARE APPLYING FOR: 19.50hrs p/w; Mon 09:00 – 13:00; Wed 10:00 – 13:45; Fri 09:00 – 15:00; Sat 12:30 – 19:15
Working as part of a fast-paced store team, your top priority will be to offer outstanding service and excellent stock operations to our customers. In return for supporting all Company policies and procedures and having a great attitude to work, we will invest in you and your development from day one. Flexible working options are available.
Job Description
SHIFTS YOU ARE APPLYING FOR: 19.50hrs p/w; Mon 09:00 – 13:00; Wed 10:00 – 13:45; Fri 09:00 – 15:00; Sat 12:30 – 19:15
Working as part of a fast-paced store team, your top priority will be to offer outstanding service and excellent stock operations to our customers. In return for supporting all Company policies and procedures and having a great attitude to work, we will invest in you and your development from day one. Flexible working options are available.
About the Role:
To be a successful Sales Team Member you will:
- Offer fast and friendly service at all times, helping our customers to find the perfect products
- Share your passion and knowledge about our amazing products
- Work in all areas of the store, including sales floors, stockrooms and processing deliveries
- Take control of your own development
We\’ll offer amazing benefits (see further list below)
About You:
- A great communicator who’s always looking for ways you can help
- Friendly, calm and efficient – even on your busiest days
- Excited about the challenge of a varied and fast-paced job
- Flexible, supportive and always ready to go the extra mile
In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment.
This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship
What’s Next
As part of your application you will be required to complete an online assessment. This will involve a Working with Numbers Assessment and a Retail Scenarios Assessment. Our in-store recruitment team will then review the successfully completed applications and those that match the job criteria closest will be contacted to arrange an initial Interview so we can have a chat to find out more about you.
In order to apply for this position you must not have had an unsuccessful online assessment (as detailed above) in the last 6 months.
Best of luck!
#Assistant #Customer #Shop #Associate #Consultant #Delivery #Colleague
About Us
You know Next, but did you know we’re a FTSE-100 retail company employing over 35,000 people across the UK and Ireland. We’re the UK’s 2nd largest fashion retailer and for Kidswear we’re the market leader. At the last count we have over 500 stores, plus the Next Online and it’s now possible to buy on-line from over 70 countries around the world! So we’ve gone global!
About The Team
- Recognition and rewards for doing a great job and achieving great results
- 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria\’s Secret* products (*when purchased through NEXT)
- 10% off most partner brands & up to 15% off Branded Beauty
- 75% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract)
- Early VIP access to sale stock
- Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform
- Access to fantastic discounts at our Staff Shops
- Sharesave scheme
- Access a digital GP and other free health and wellbeing services
- Life assurance
- You can register for a discounted health plan for you and your family
- Financial Wellbeing – Save, track and enhance your financial wellbeing
- Apprenticeship – Earn, learn and gain a qualification (England stores only)
- Direct to Work – Discount online and instore, collect your items the next day for free from your place of work or local store
- Support Networks – Access to Network Groups to empower and celebrate each other
- Wellhub – Discounted flexible monthly gym memberships, with apps, PT sessions and more
Conditions apply to all benefits. These benefits are discretionary and subject to change.
We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email careers@next.co.uk (please include \’Workplace Adjustments\’ in the subject line), or call us on 0116 429 8726 / 0044 116 429 8726 (line opening times are Monday to Thursday 9am – 5pm; Friday 9am – 4.45pm; Saturday 9am – 5pm & Sunday 9am – 4pm. Excludes bank holidays).
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Part-time
Job function
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Job function
Management and Manufacturing
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Industries
Retail
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Team Member - Alnwick employer: Next
Contact Detail:
Next Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - Alnwick
✨Tip Number 1
Familiarise yourself with Next's product range and values. Being knowledgeable about their offerings will help you engage with customers effectively and demonstrate your passion during the interview.
✨Tip Number 2
Practice common retail scenarios that may come up in the online assessment. Think about how you would handle customer queries or complaints, as this will prepare you for the Working with Numbers and Retail Scenarios Assessments.
✨Tip Number 3
Showcase your flexibility and teamwork skills. In your interactions with the recruitment team, emphasise your ability to adapt to different roles within the store and your willingness to support your colleagues.
✨Tip Number 4
Be ready to discuss your previous customer service experiences. Prepare examples that highlight your communication skills and how you've gone the extra mile to assist customers, as this aligns with what Next is looking for.
We think you need these skills to ace Team Member - Alnwick
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Team Member position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service or retail. Use bullet points for clarity and focus on achievements that demonstrate your ability to provide outstanding service.
Prepare for Online Assessments: Familiarise yourself with the types of assessments you will be taking, such as the Working with Numbers Assessment and Retail Scenarios Assessment. Practice similar questions to boost your confidence and performance.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight specific examples of your past experiences that showcase your communication skills and ability to work in a fast-paced environment.
How to prepare for a job interview at Next
✨Show Your Customer Service Skills
As a Team Member, outstanding customer service is key. Be prepared to share examples of how you've provided excellent service in the past, and demonstrate your friendly and calm approach during the interview.
✨Demonstrate Flexibility
This role requires adaptability in a fast-paced environment. Highlight your ability to handle various tasks and shifts, and be ready to discuss how you manage changing priorities while maintaining efficiency.
✨Express Your Passion for Products
Next values employees who are enthusiastic about their products. Research the brand and be ready to talk about your favourite items or trends, showing that you can share this passion with customers.
✨Prepare for Assessments
Before the interview, complete the online assessments thoroughly. Brush up on your numerical skills and think through retail scenarios, as these will be crucial in demonstrating your suitability for the role.
