At a Glance
- Tasks: Join a fast-paced team, handling store admin and providing friendly customer service.
- Company: NEXT, a leading retail brand with a supportive culture.
- Benefits: Enjoy discounts, flexible hours, and opportunities for personal development.
- Other info: Great career growth potential and access to exclusive employee benefits.
- Why this job: Make an impact in a dynamic environment while developing your skills.
- Qualifications: Attention to detail, friendly attitude, and ability to work both independently and in a team.
The predicted salary is between 12 - 12 £ per hour.
SHIFTS YOU ARE APPLYING FOR: 6hrs p/w; Wed 08:30 - 11:30; Sat 17:00 - 20:00
Working as part of a fast-paced store team, your top priority will be to ensure all aspects of the store administration are completed to audit standards.
When you're needed to work on the salesfloor or in the stockroom, your friendly and flexible approach to work will shine through.
In return for supporting all Company policies and procedures and having a great attitude to work, we will invest in you and your development from day one.
Flexible working options are available.
About the Role
- Perform daily store administration tasks, which includes stock and cash handling
- Ensure smooth running of the admin processes to support great audit results
- Work in all areas of the store as needed, including sales floors and stockrooms
- Always offer fast and friendly service to our customers from back or front of house
- Confidently share any administration issues or discrepancies with the Store Team
- Take control of your own development
- We'll offer amazing benefits (see further list below)
About You
- Accurate, thorough and well organised, with excellent attention to detail
- You take pride in your work and approach all tasks with energy and enthusiasm
- Friendly, calm and efficient - even on your busiest days
- A team player but you are also happy to work on your own and keep yourself busy
- Flexible, supportive and always ready to go the extra mile
- Comfortable using a PC
In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment.
This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level not being met.
Candidates are therefore encouraged to consider their own right to work options without Next sponsorship.
- Recognition and rewards for doing a great job and achieving great results
- 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
- 10% off most partner brands & up to 15% off Branded Beauty
- 60% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract)
- Early VIP access to sale stock
- Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform
- Access to fantastic discounts at our Staff Shops
- Sharesave scheme
- Access a digital GP and other free health and wellbeing services
- Life assurance
- You can register for a discounted health plan for you and your family
- Financial Wellbeing - Save, track and enhance your financial wellbeing
- Apprenticeship - Earn, learn and gain a qualification (England stores only)
- Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store
- Support Networks - Access to Network Groups to empower and celebrate each other
- Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more
Conditions apply to all benefits. These benefits are discretionary and subject to change.
We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary.
Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email
(please include 'Workplace Adjustments' in the subject line), or call us on
(line opening times are Monday to Thursday 9am - 5pm; Friday 9am - 4.45pm; Saturday 9am - 5pm & Sunday 9am - 4pm. Excludes bank holidays).
#J-18808-Ljbffr
Team Member (Admin) - mk1 Milton Keynes (n122514) employer: Next
NEXT is an outstanding employer that values its employees by offering flexible hours and a supportive work culture in Inverness. With a focus on employee growth, you will have access to various benefits including discounts and a working wardrobe allowance, making it a rewarding place to build your retail career while enjoying a balanced lifestyle.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member (Admin) - mk1 Milton Keynes (n122514)
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Next and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Next and let us see your personality shine through!
We think you need these skills to ace Team Member (Admin) - mk1 Milton Keynes (n122514)
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Next.
Get Familiar with Our Brand:Before applying, take some time to learn about Next and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Next
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Next.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Next will surely appreciate.
