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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer service and maintain store standards.
- Company: Join Victoria’s Secret, an iconic brand known for lingerie and beauty products.
- Benefits: Enjoy discounts, health services, sample sales, and gym memberships.
- Why this job: Be part of a passionate team creating memorable experiences in a vibrant retail environment.
- Qualifications: A passion for retail, strong customer service skills, and a collaborative spirit are essential.
- Other info: Support available for workplace adjustments; contact us for assistance.
The predicted salary is between 21600 - 36000 £ per year.
Join to apply for the Team Leader role at Next.
About the role
As a Team Leader at Victoria’s Secret, you’ll work alongside a friendly and supportive team passionate about delivering the best customer experience.
- Customer Experience: Deliver exceptional service by helping customers find products and complete purchases.
- Brand Bra Experience: Provide expert bra fitting advice, assisting customers in choosing the right size and styles.
- Visual Merchandising: Own the presentation of products, helping customers discover what they need.
- Lead by example: Energise and support the team, maintaining high brand standards and personalised customer service.
- Store targets: Support achievement of KPIs related to sales growth and profitability.
- Store Standards: Maintain store cleanliness, manage deliveries, stock, and safety procedures.
- Store Operations: Perform opening/closing duties, including key holder responsibilities.
- Executing the new: Support product launches, floor moves, and audits, ensuring team readiness.
About You
- Passion for retail and creating memorable customer experiences.
- Keen to develop customer service skills and product knowledge.
- Ability to build valued relationships with team and customers.
- Collaborative, flexible, and supportive team player.
- Energised by busy environments, multitasking, and problem-solving.
About Us
We sell more than products; we sell experiences. Victoria’s Secret is known for lingerie, beauty, and accessories, representing an aspirational lifestyle. Join us and be part of an iconic brand.
Benefits
- Discounts on products and partner brands.
- Health and wellbeing services.
- Sample sales and development opportunities.
- Life assurance, travel loans, and gym memberships.
We support candidates with workplace adjustments. Contact us at UKHR@victoriassecret.co.uk for support.
Team Leader - Victoria\'s Secret, Exeter employer: Next
Contact Detail:
Next Recruiting Team
UKHR@victoriassecret.co.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader - Victoria\'s Secret, Exeter
✨Tip Number 1
Familiarise yourself with Victoria's Secret products and brand values. Understanding their offerings, especially in lingerie and beauty, will help you engage customers effectively and demonstrate your passion for the brand during interviews.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've previously enhanced customer experiences. Highlighting specific instances where you went above and beyond can set you apart from other candidates.
✨Tip Number 3
Emphasise your leadership qualities by discussing any past experiences where you led a team or project. Being able to illustrate your ability to energise and support a team will resonate well with the hiring managers.
✨Tip Number 4
Prepare to discuss how you handle busy environments and multitasking. Providing examples of how you've successfully managed multiple tasks while maintaining high standards will demonstrate your suitability for the fast-paced retail setting.
We think you need these skills to ace Team Leader - Victoria\'s Secret, Exeter
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Team Leader position at Victoria's Secret. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your retail experience, customer service skills, and any leadership roles you've held. Use bullet points for clarity and focus on achievements that demonstrate your ability to meet store targets and maintain high standards.
Write a Strong Cover Letter: In your cover letter, express your passion for retail and customer service. Mention specific examples of how you've successfully led a team or improved customer experiences in previous roles. Make sure to convey your enthusiasm for working with an iconic brand like Victoria's Secret.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Next
✨Show Your Passion for Retail
Make sure to express your enthusiasm for the retail industry during the interview. Share specific examples of how you've created memorable customer experiences in the past, as this aligns perfectly with what Victoria's Secret values.
✨Demonstrate Product Knowledge
Familiarise yourself with Victoria's Secret products, especially their bra fitting services. Be prepared to discuss how you would assist customers in finding the right size and style, showcasing your expertise and commitment to customer satisfaction.
✨Highlight Team Leadership Skills
As a Team Leader, you'll need to energise and support your team. Share examples of how you've successfully led a team in the past, focusing on collaboration, motivation, and maintaining high standards in a busy environment.
✨Prepare for Store Operations Questions
Be ready to discuss your experience with store operations, including opening and closing duties. Highlight your ability to manage stock, maintain cleanliness, and ensure safety procedures are followed, as these are crucial for the role.
