At a Glance
- Tasks: Lead and inspire a team to deliver outstanding customer service and achieve performance targets.
- Company: Join a dynamic retail environment with flexible hours and a focus on personal development.
- Benefits: Enjoy discounts, health benefits, and opportunities for career growth.
- Other info: Access to exclusive discounts and a supportive workplace culture.
- Why this job: Make a real impact by creating a fantastic shopping experience for customers.
- Qualifications: Passion for people, strong communication skills, and a results-driven mindset.
The predicted salary is between 24000 - 30000 £ per year.
Shifts you are applying for 21hrs p/w; Wed 09:00 - 14:15; Thu 12:15 - 18:00; Fri 09:00 - 14:15; Sat 12:15 - 18:00.
To be a successful Sales Manager, you will lead and inspire your team to prioritise outstanding customer service and achieve performance targets. Every day will be varied, fast paced, challenging but ultimately rewarding. People are at the heart of what we do so your experience in leading, coaching and motivating a team will be crucial to your success. You can count on us to invest in your personal development from day one. Flexible working options are available.
About the role:
- Support the Store management team across all product areas, back of house and running the store when needed.
- Manage a team to deliver amazing service and accurate stock processes in an environment which is commercial, operationally efficient, safe and where targets are met.
- Create an atmosphere where supporting, motivating and inspiring your team to be at their best is at the core of everything you do.
- Demonstrate a hands-on approach for all commercial and operational activities by working alongside the team.
- Ensure communication is up-to-date and accurate at all times in order to meet business needs.
About you:
- You are passionate about our customers, our people and our products. This passion and energetic approach to work inspires and motivate others, creating a great working atmosphere and team spirit.
- You have exceptional commercial understanding, with the know how to create a fantastic shopping experience for our customers.
- A team player who works at their best in a results driven, fast paced and challenging environment. You have the ability to adapt to change quickly, bringing the rest of the team on board with the new objectives.
- A great communicator and can work naturally with people at all levels. You stay calm and approachable even under pressure - always realistic with your expectations of others.
- Able to demonstrate the ability to problem solve, make sound business decisions, confidently challenge processes and generate innovative ideas to take the business forward.
- Confident when dealing with people issues.
- An effective multi-tasker who can plan, organise and prioritise your workload.
In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level, not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship. In order to apply for this position you must not have had an unsuccessful application for a similar role in 6 months.
Benefits:
- Fantastic rewards for doing a great job and achieving great results.
- 25% off most NEXT, MADE, Lipsy, Gap and Victoria's Secret products (when purchased through NEXT).
- 10% off most partner brands & up to 15% off Branded Beauty.
- Sharesave Scheme.
- 60% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract).
- Early VIP access to sale stock.
- Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform.
- Access to fantastic discounts at our Staff Shops.
- Access a digital GP and other free health and wellbeing services.
- Life assurance.
- You can register for a discounted health plan for you and your family.
- Financial Wellbeing - Save, track and enhance your financial wellbeing.
- Apprenticeship - Earn, learn and gain a qualification (England stores only).
- Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store.
- Support Networks - Access Network Groups to empower and celebrate each other.
- Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more.
Conditions apply to all benefits. These benefits are discretionary and subject to change. We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email careers@next.co.uk (please include 'Workplace Adjustments' in the subject line), or call us at 0116 479 2223 / 0044 116 479 2223 (line opening times are Monday to Thursday 9am - 5pm; Friday 9am - 4.45pm; Saturday 9am - 5pm & Sunday 9am - 4pm. Excludes bank holidays).
Retail Sales Manager - Flexible Hours & Team Leader in Street employer: Next
At NEXT, we pride ourselves on being an exceptional employer that values our people and their development. With flexible working hours, a supportive team culture, and a commitment to personal growth, we create an environment where you can thrive while delivering outstanding customer service. Our generous benefits, including discounts on popular brands and access to health and wellbeing services, make working with us not just a job, but a rewarding career choice.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Manager - Flexible Hours & Team Leader in Street
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in as a Retail Sales Manager.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've inspired or motivated your team. We want to hear about those moments that showcase your ability to create a great working atmosphere.
✨Tip Number 3
Be ready to discuss customer service! Prepare to share how you've handled challenging situations with customers and how you’ve ensured a fantastic shopping experience. This is key for the role!
✨Tip Number 4
Don’t forget to ask questions! Show your interest by asking about team dynamics, training opportunities, and how they measure success. It’s a great way to demonstrate your enthusiasm for the role.
We think you need these skills to ace Retail Sales Manager - Flexible Hours & Team Leader in Street
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for customer service and team leadership shine through in your application. We want to see how your energy can inspire others and create a fantastic shopping experience!
Tailor Your CV:Make sure your CV highlights your relevant experience in retail management and team motivation. We love seeing specific examples of how you've led teams to success, so don’t hold back!
Be Clear and Concise:When writing your cover letter, keep it straightforward and to the point. We appreciate clarity, so make sure you communicate your skills and experiences effectively without rambling.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be one step closer to joining our amazing team!
How to prepare for a job interview at Next
✨Know Your Team Dynamics
Before the interview, think about how you would lead and inspire a team. Be ready to share specific examples of how you've motivated others in the past. This role is all about people, so showing your passion for team leadership will definitely impress.
✨Showcase Your Customer Service Skills
Prepare to discuss your approach to outstanding customer service. Think of scenarios where you went above and beyond for customers or helped your team deliver exceptional service. This will highlight your understanding of what makes a fantastic shopping experience.
✨Demonstrate Problem-Solving Abilities
Be ready to tackle hypothetical situations during the interview. Think about challenges you’ve faced in previous roles and how you resolved them. This will show that you can handle the fast-paced and sometimes challenging environment of retail.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly. The ability to communicate effectively with your team and customers is crucial. During the interview, maintain a calm and approachable demeanour, even when discussing tough topics, to demonstrate your strong communication skills.
