At a Glance
- Tasks: Lead and inspire your team to deliver outstanding customer service and achieve performance targets.
- Company: Join a dynamic retail environment focused on people and exceptional service.
- Benefits: Enjoy discounts, health perks, and personal development from day one.
- Other info: Flexible working options and excellent career growth opportunities await you.
- Why this job: Make a real impact by motivating your team in a fast-paced, rewarding role.
- Qualifications: Experience in leading teams and a passion for customer service.
The predicted salary is between 25000 - 30000 £ per year.
SHIFTS YOU ARE APPLYING FOR: 35hrs p/w; Sun 09:00 - 17:30; Mon 09:00 - 18:00; Tue 09:00 - 18:00; Wed 15:30 - 20:00; Fri 12:45 - 21:00
To be a successful Sales Manager, you will lead and inspire your team to prioritise outstanding customer service and achieve performance targets. Every day will be varied, fast paced, challenging but ultimately rewarding. People are at the heart of what we do so your experience in leading, coaching and motivating a team will be crucial to your success. You can count on us to invest in your personal development from day one. Flexible working options are available.
About the Role
- Support the Store management team across all product areas, back of house and running the store when needed.
- Manage a team to deliver amazing service and accurate stock processes in an environment which is commercial, operationally efficient, safe and where targets are met.
- Create an atmosphere where supporting, motivating and inspiring your team to be at their best is at the core of everything you do.
- Demonstrate a hands‑on approach for all commercial and operational activities by working alongside the team.
- Ensure communication is up‑to‑date and accurate at all times in order to meet business needs.
About You
- You are passionate about our customers, our people and our products.
- This passion and energetic approach to work inspires and motivate others, creating a great working atmosphere and team spirit.
- You have exceptional commercial understanding, with the know how to create a fantastic shopping experience for our customers.
- A team player who works at their best in a results driven, fast paced and challenging environment.
- You have the ability to adapt to change quickly, bringing the rest of the team on board with the new objectives.
- A great communicator and can work naturally with people at all levels.
- You stay calm and approachable even under pressure - always realistic with your expectations of others.
- Able to demonstrate the ability to problem solve, make sound business decisions, confidently challenge processes and generate innovative ideas to take the business forward.
- Confident when dealing with people issues.
- An effective multi tasker who can plan, organise and prioritise your workload.
In accordance with Home Office guidance, successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to relevant Home Office requirements on skill level not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship.
Benefits
- Fantastic rewards for doing a great job and achieving great results.
- 25% off most NEXT, MADE, Lipsy, Gap and Victoria's Secret products (when purchased through NEXT).
- 10% off most partner brands & up to 15% off Branded Beauty.
- Sharesave Scheme.
- 60% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract).
- Early VIP access to sale stock.
- Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform.
- Access to fantastic discounts at our Staff Shops.
- Access to a digital GP and other free health and wellbeing services.
- Life assurance.
- You can register for a discounted health plan for you and your family.
- Financial Wellbeing – Save, track and enhance your financial wellbeing.
- Apprenticeship – Earn, learn and gain a qualification (England stores only).
- Direct to Work – Discount online and instore, collect your items the next day for free from your place of work or local store.
- Support Networks – Access to Network Groups to empower and celebrate each other.
- Wellhub – Discounted flexible monthly gym memberships, with apps, PT sessions and more.
Conditions apply to all benefits. These benefits are discretionary and subject to change.
Store Sales Leader: Inspire Teams, Elevate Service employer: Next
As a Store Sales Leader at our company, you will thrive in a dynamic and supportive environment that prioritises outstanding customer service and team development. We are committed to investing in your personal growth from day one, offering flexible working options and a range of fantastic benefits, including generous discounts and access to health and wellbeing services. Join us to inspire your team and create a vibrant atmosphere where everyone can excel and achieve their best.
StudySmarter Expert Advice🤫
We think this is how you could land Store Sales Leader: Inspire Teams, Elevate Service
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and employees. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've inspired or motivated a team. Be ready to share these during your interview to demonstrate your ability to lead and elevate service, just like they want.
✨Tip Number 3
Don’t forget to ask questions! Prepare some thoughtful questions about the role and the team dynamics. This shows that you’re engaged and serious about making a positive impact in the store.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore more about the company and the role before you even step into the interview.
We think you need these skills to ace Store Sales Leader: Inspire Teams, Elevate Service
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for customer service and team leadership shine through in your application. We want to see how your energy can inspire others and create a fantastic shopping experience!
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience in leading teams and achieving targets. We love seeing how your skills align with our values and the role!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences stand out without any fluff!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with us.
How to prepare for a job interview at Next
✨Know Your Team Dynamics
Before the interview, think about how you can inspire and motivate a team. Be ready to share specific examples of how you've successfully led teams in the past, focusing on your coaching and mentoring skills.
✨Showcase Your Customer Passion
Demonstrate your enthusiasm for customer service during the interview. Prepare anecdotes that highlight how you've gone above and beyond to create fantastic shopping experiences, as this aligns perfectly with the role's focus.
✨Be Ready for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities. Think of situations where you've had to make quick decisions or adapt to changes, and be prepared to discuss how you handled them effectively.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly, especially when discussing your leadership style and operational strategies. Good communication is key in this role, so show that you can engage with people at all levels.
