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For Companies At a Glance
- Tasks: Lead a dynamic team, drive sales, and create an unforgettable customer experience.
- Company: Join the iconic Victoria's Secret brand known for its empowering culture and stylish products.
- Benefits: Enjoy competitive pay, career growth opportunities, and a fun, inclusive work environment.
- Why this job: Be part of a vibrant team that celebrates success and values your ideas and creativity.
- Qualifications: Previous store management experience in fast-paced environments is essential.
- Other info: Embrace change and thrive in a role where your voice truly matters.
The predicted salary is between 30000 - 42000 £ per year.
About the role
As a Store Manager at Victoria’s Secret you’ll take ownership of the success of your store, inspiring your team to achieve their targets and create the very best customer experience every day.
What’s in (your) store for you…
- Lead from the heart - You’ll train, coach and inspire your team, setting them up for success and developing them to be stars of the future.
- Be a role model - You’ll motivate and engage your team to bring to life the brand values every day, always promoting an inclusive and positive working atmosphere which is underpinned with celebrating success.
- Have your mind on the customer - You’ll be a friendly face to every customer you meet, always putting their needs first and planning ways you can personalise and maximise the customer experience in store and ensuring your team does the same.
- Hands on operations - You’ll own your P&L and lead on key KPIs across the store, always with a focus on profitability and controllable costs (think hiring, rotas, payroll, customer success, stock control) which help maximise sales and profitability.
- An eye for visuals - Our brand visual standards are high, but with the support of our Visual Team you will be accomplished in their execution, and you’ll ensure your team are too.
- Open eyes and ears - Your vision and passion for our products will help the business grow and change for the better. You’ll cultivate a platform for active listening with your team and sharing ideas with your wider store partners. Everyone has great ideas, tell us, what are they? Your voice will count.
- Your feet on the ground - Your store is your specialty and to keep it up to date and safe you will keep it compliant. You’ll own product launches, floor set changes, store audits and stock counts, H&S policies, and make sure everything is in place to keep you and your team efficient and safe.
About you
- A wealth of experience - With your previous store manager experience in fast-paced store(s) you can demonstrate a record of managing and exceeding sales targets and KPIs.
- Passion for retail - You have a passion for all things retail, whether it be front or back of house, ultimately creating a unique experience for each customer is your favourite thing to do.
- Lead with purpose - You lead with purpose, engaging and developing your team to have a shared enthusiasm for the brand and the experience we create.
- Relationships that count - You are keen to be part of the business and want to develop valued relationships with our customers, your team, and wider business teams.
- Embrace change - Your mind thrives on change, especially when it poses a challenge; your favourite thing to do is multitask, problem-solve, and collaborate with others to get things done.
- Creative flair - People describe you as approachable and resourceful with a creative side when it comes to engaging teams with training, local incentives, and global initiatives.
Store Manager - Victoria\'s Secret, Metrocentre employer: Next
Contact Detail:
Next Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Victoria\'s Secret, Metrocentre
✨Tip Number 1
Familiarise yourself with Victoria's Secret brand values and customer experience strategies. Understanding their ethos will help you align your leadership style with what they expect from a Store Manager.
✨Tip Number 2
Showcase your previous achievements in managing sales targets and KPIs during your interviews. Be ready to discuss specific examples of how you've led teams to success in fast-paced retail environments.
✨Tip Number 3
Prepare to demonstrate your problem-solving skills by thinking of scenarios where you've successfully navigated challenges in store management. This will highlight your ability to embrace change and lead effectively.
✨Tip Number 4
Engage with current employees or customers of Victoria's Secret to gain insights into the company culture and customer expectations. This knowledge can help you tailor your approach and show genuine interest in the role.
We think you need these skills to ace Store Manager - Victoria\'s Secret, Metrocentre
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience as a store manager, focusing on your achievements in exceeding sales targets and managing KPIs. Use specific examples that demonstrate your leadership skills and passion for retail.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role at Victoria's Secret. Discuss how your values align with the brand and provide examples of how you've inspired and developed teams in the past.
Showcase Your Customer Focus: In your application, emphasise your commitment to customer experience. Share specific instances where you have gone above and beyond to meet customer needs and how you plan to enhance the shopping experience at Victoria's Secret.
Highlight Your Adaptability: Demonstrate your ability to embrace change and tackle challenges. Provide examples of how you've successfully managed transitions or implemented new initiatives in previous roles, showcasing your problem-solving skills.
How to prepare for a job interview at Next
✨Show Your Leadership Skills
As a Store Manager, you'll need to demonstrate your ability to lead and inspire a team. Share specific examples from your past experiences where you successfully motivated your team to achieve targets or improve customer service.
✨Emphasise Customer Experience
Victoria's Secret places a strong emphasis on customer experience. Be prepared to discuss how you've previously enhanced customer satisfaction and what strategies you would implement to ensure every customer feels valued in the store.
✨Discuss Your Operational Expertise
The role requires a solid understanding of P&L and key performance indicators. Be ready to talk about your experience managing budgets, controlling costs, and how you've used data to drive sales and profitability in your previous roles.
✨Demonstrate Your Passion for Retail
Your enthusiasm for retail should shine through during the interview. Share what excites you about the industry, how you keep up with trends, and why you believe creating a unique customer experience is essential for success.
