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For Companies At a Glance
- Tasks: Lead a dynamic team, ensuring top-notch customer experiences and achieving sales targets.
- Company: Join Victoria's Secret, a leading retailer in fashion-inspired lingerie and lifestyle products.
- Benefits: Enjoy 25% off store items, exclusive offers, and access to health and financial services.
- Why this job: Be part of an iconic brand, fostering a positive culture and developing future stars.
- Qualifications: Previous store management experience with a passion for retail and strong leadership skills.
- Other info: We value growth potential; apply even if you don't meet every requirement!
The predicted salary is between 28800 - 43200 £ per year.
As a Store Manager at Victoria’s Secret you’ll take ownership of the success of your store, inspiring your team to achieve their targets and create the very best customer experience every day.
What’s in (your) store for you…
- Lead from the heart - You’ll train, coach and inspire your team, setting them up for success and developing them to be stars of the future.
- Be a role model - You’ll motivate and engage your team to bring to life the brand values every day, always promoting an inclusive and positive working atmosphere which is underpinned with celebrating success.
- Have your mind on the customer - You’ll be a friendly face to every customer you meet, always putting their needs first and planning ways you can personalise and maximise the customer experience in store and ensuring your team does the same.
- Hands on operations - You’ll own your P&L and lead on key KPIs across the store, always with a focus on profitability and controllable costs (think hiring, rotas, payroll, customer success, stock control) which help maximise sales and profitability.
- An eye for visuals - Our brand visual standards are high, but with the support of our Visual Team you will be accomplished in their execution, and you’ll ensure your team are too.
- Open eyes and ears - Your vision and passion for our products will help the business grow and change for the better. You’ll cultivate a platform for active listening with your team and sharing ideas with your wider store partners.
- Your feet on the ground - Your store is your specialty and to keep it up to date and safe you will keep it compliant. You’ll own product launches, floor set changes, store audits and stock counts, H&S policies, and make sure everything is in place to keep you and your team efficient and safe.
About You
- A wealth of experience - With your previous store manager experience in a fast-paced store(s) you can demonstrate a record of managing and exceeding sales targets and KPIs.
- You can demonstrate a strong understanding of how to lead and deliver a company strategy, with the ability to implement objectives in your store that drive strong performance and results.
- Passion for retail - You have a passion for all things retail whether it be front or back of house, ultimately creating a unique experience for each customer is your favourite thing to do.
- Lead with purpose - You lead with purpose, engaging and developing your team to have a shared enthusiasm for the brand and the experience we create.
- Relationships that count - You are keen to be part of the business and want to develop valued relationships with our customers, your team and wider business teams.
- Embrace change - Your mind thrives on change, especially when it poses a challenge, your favourite thing to do is multitask, problem solve and collaborate with others to get things done.
- Creative flair - People describe you as approachable and resourceful with a creative side when it comes to engaging teams with training, local incentives and global initiatives.
About Us
We are the specialist retailer of fashion-inspired signature lingerie, sleepwear, athleisure and swim, as well as award-winning prestige fragrances and body care. Our associates are the core of our business and by bringing our brand values to life they create lifelong relationships with our customers and inspire a happy, healthy and inclusive workplace where we cherish our diversity.
While our job adverts outline ideal skills and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Victoria’s Secret and you can demonstrate an alignment with core parts of the role and our values, we would encourage you to apply.
If you are looking to become part of a fun and dynamic team then apply today and become part of one of the most iconic brands in the world!
About The Team
Being part of a great brand isn’t the only thing we have on offer, you’ll also get access to:
- 25% off a huge selection of Victoria's Secret, Next, Gap in store.
- Amazing deals and exclusive offers from over 3,500 retailers through Reward Gateway.
- Incentives and competitions with amazing prizes that run all year round.
- Access to free financial, health and wellbeing services including 24/7 digital GP.
- Learning and development opportunities and support with upskilling core skills through on the job training.
- Core benefits such as pension contributions and life assurance.
Conditions apply to all benefits. These benefits are discretionary and subject to change.
We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email UKHR@victoriassecret.co.uk (please include 'Workplace Adjustments' in the subject line).
Store Manager - Victoria\'s Secret, Bluewater employer: Next
Contact Detail:
Next Recruiting Team
UKHR@victoriassecret.co.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Victoria\'s Secret, Bluewater
✨Tip Number 1
Familiarise yourself with Victoria's Secret brand values and customer experience expectations. Understanding their ethos will help you align your leadership style with what they seek in a Store Manager.
✨Tip Number 2
Network with current or former employees of Victoria's Secret to gain insights into the company culture and expectations. This can provide you with valuable information that can set you apart during the interview process.
✨Tip Number 3
Prepare to discuss specific examples from your past experience where you've successfully led a team, exceeded sales targets, or improved customer satisfaction. Tailoring your stories to reflect the responsibilities outlined in the job description will demonstrate your fit for the role.
✨Tip Number 4
Showcase your passion for retail and customer service during any interactions with the hiring team. Your enthusiasm can be a key differentiator, especially in a brand that values creating unique customer experiences.
We think you need these skills to ace Store Manager - Victoria\'s Secret, Bluewater
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience as a store manager, focusing on your ability to exceed sales targets and manage KPIs. Use specific examples that demonstrate your leadership skills and passion for retail.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Victoria's Secret brand and how your values align with theirs. Mention your experience in training and developing teams, and how you can contribute to creating an inclusive and positive atmosphere.
Showcase Your Customer Focus: Emphasise your commitment to customer service in both your CV and cover letter. Provide examples of how you've personalised customer experiences in the past and how you plan to do the same at Victoria's Secret.
Highlight Your Operational Skills: Discuss your experience with managing store operations, including P&L ownership, stock control, and compliance. This will show that you understand the importance of operational efficiency in driving sales and profitability.
How to prepare for a job interview at Next
✨Show Your Leadership Skills
As a Store Manager, you'll need to inspire and lead your team. Be prepared to share examples of how you've successfully trained and motivated staff in the past. Highlight your ability to create a positive working atmosphere and celebrate team successes.
✨Demonstrate Customer Focus
Victoria's Secret places a strong emphasis on customer experience. Be ready to discuss how you've personalised customer interactions in previous roles and how you plan to enhance the shopping experience in-store. Show that you understand the importance of putting customers first.
✨Know Your Numbers
Understanding P&L and key performance indicators is crucial for this role. Brush up on your financial knowledge and be prepared to discuss how you've managed budgets, controlled costs, and maximised sales in your previous positions.
✨Embrace Change and Creativity
The retail environment is always evolving, so demonstrate your adaptability. Share experiences where you've successfully navigated change or implemented new ideas. Highlight your creative flair in engaging teams and driving initiatives that align with brand values.
