At a Glance
- Tasks: Deliver outstanding customer service and manage stock operations in a fast-paced store.
- Company: Join a dynamic team at NEXT, known for its supportive culture.
- Benefits: Enjoy discounts on top brands, flexible hours, and health perks.
- Other info: Flexible working options and opportunities for personal development await you.
- Why this job: Be part of a vibrant team and develop your skills while having fun.
- Qualifications: Great communication skills and a friendly attitude are essential.
The predicted salary is between 12 - 12 £ per hour.
SHIFTS YOU ARE APPLYING FOR: 11hrs p/w; Sun 10:30 - 16:30; Sat 13:00 - 19:00
Working as part of a fast‑paced store team, your top priority will be to offer outstanding service and excellent stock operations to our customers. In return for supporting all Company policies and procedures and having a great attitude to work, we will invest in you and your development from day one. Flexible working options are available.
About the Role
- Offer fast and friendly service at all times, helping our customers to find the perfect products
- Share your passion and knowledge about our amazing products
- Work in all areas of the store, including sales floors, stockrooms and processing deliveries
- Take control of your own development
About You
- A great communicator who's always looking for ways you can help
- Friendly, calm and efficient – even on your busiest days
- Excited about the challenge of a varied and fast‑paced job
- Flexible, supportive and always ready to go the extra mile
In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to the relevant Home Office requirements on skills level not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship.
Benefits
- Recognition and rewards for doing a great job and achieving great results
- 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
- 10% off most partner brands & up to 15% off Branded Beauty
- 60% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract)
- Early VIP access to sale stock
- Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform
- Access to fantastic discounts at our Staff Shops
- Sharesave scheme
- Access a digital GP and other free health and wellbeing services
- Life assurance
- You can register for a discounted health plan for you and your family
- Financial Wellbeing – Save, track and enhance your financial wellbeing
- Apprenticeship – Earn, learn and gain a qualification (England stores only)
- Direct to Work – Discount online and instore, collect your items the next day for free from your place of work or local store
- Support Networks – Access to Network Groups to empower and celebrate each other
- Wellhub – Discounted flexible monthly gym memberships, with apps, PT sessions and more
Conditions apply to all benefits. These benefits are discretionary and subject to change.
Customer Service & Stock Specialist (Flexible Hours) in Stoke-on-Trent employer: Next
At Next, we pride ourselves on being an excellent employer, offering a vibrant work culture that values flexibility and personal development. As a Customer Service & Stock Specialist, you'll enjoy a range of benefits including generous discounts, access to health and wellbeing services, and opportunities for career growth through our apprenticeship programmes. Join us in a fast-paced environment where your contributions are recognised and rewarded, making every day at work meaningful and fulfilling.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service & Stock Specialist (Flexible Hours) in Stoke-on-Trent
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on their values and culture. This will help you show how you fit in and can contribute to their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 3
Dress the part! Make sure you look smart and professional for your interview. It shows you care about the role and are ready to represent the brand well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds!
We think you need these skills to ace Customer Service & Stock Specialist (Flexible Hours) in Stoke-on-Trent
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for customer service and how you can bring a friendly vibe to our team.
Tailor Your Application:Make sure to tailor your application to the role. Highlight your experience in fast-paced environments and any relevant skills that match what we’re looking for. This shows us you’ve done your homework and are genuinely interested!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what you want to say. Avoid fluff and focus on what makes you a great fit for the Customer Service & Stock Specialist role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at Next
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Customer Service & Stock Specialist. Familiarise yourself with the importance of outstanding service and stock operations, as well as how to communicate effectively with customers. This will help you demonstrate your enthusiasm and suitability for the role.
✨Showcase Your Communication Skills
As a great communicator, it's essential to highlight your ability to engage with customers. Prepare examples of how you've helped customers in the past or resolved issues efficiently. This will show that you're not just friendly but also capable of handling the fast-paced environment.
✨Emphasise Flexibility and Teamwork
Since the role requires working in various areas of the store, be ready to discuss your flexibility and willingness to support your team. Share experiences where you've gone the extra mile or adapted to changing situations, as this aligns perfectly with what they're looking for.
✨Prepare Questions to Ask
Interviews are a two-way street, so think of some thoughtful questions to ask your interviewer. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
