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- Tasks: Lead a dynamic team to create an unforgettable shopping experience at Victoria's Secret.
- Company: Join the iconic Victoria's Secret brand known for its fashion-inspired lingerie and inclusivity.
- Benefits: Enjoy 25% off products, exclusive retailer deals, and access to health and wellbeing services.
- Why this job: Inspire and develop your team while making a real impact in a fast-paced retail environment.
- Qualifications: Experience in retail leadership and a passion for creating unique customer experiences.
- Other info: Embrace growth opportunities and be part of a fun, diverse team.
The predicted salary is between 28800 - 43200 £ per year.
As a Store Manager at Victoria’s Secret you’ll take ownership of the success of your store, inspiring your team to achieve their targets and create the very best customer experience every day.
What’s In (your) Store For You…
- Lead from the heart - You’ll train, coach, and inspire your team, setting them up for success and help them to shine.
- Be a role model - You’ll set the tone for the store, fostering an inclusive, positive environment where the team feels valued, motivated, and proud of the work they do.
- Think of the customer - You’ll be a friendly face to every customer you meet, always putting their needs first and planning ways you can personalise and maximise the customer experience in store, and making sure your team does the same.
- Lead day-to-day operations - You’ll own your P&L and lead on key KPIs across the store, always with a focus on profitability and controllable costs (think hiring, rotas, payroll, customer success, stock control), which help maximise sales and profitability.
- An eye for visuals - Our brand visual standards are high, but our Visual Team can support you and your team in understanding and delivering them with pride.
- Listen, share & shape - Your ideas matter. You’ll create space for your team to share their perspectives and collaborate with partners across the business to help us evolve and grow.
- Keep your store safe - You’ll make sure the store is compliant, organised and prepared for every launch, layout change and moment that matters, keeping both your team and customers safe and supported.
About You
- You have experience leading a fast-paced store and a track record of delivering strong results through people, service and operational excellence.
- You demonstrate a strong understanding of how to lead and deliver a company strategy, driving strong performance and results.
- You have a passion for retail - creating a unique experience for each customer is your favourite thing to do.
- You lead with purpose - engaging and developing your team to have a shared enthusiasm for the brand.
- You can build strong relationships - with customers, your team and partners across the business.
- You embrace change - enjoying problem-solving, multitasking, and working collaboratively to meet challenges with optimism.
- You have creative flair - described as approachable and resourceful with a creative side when it comes to engaging teams and bringing initiatives to life.
About Us
We are the specialist retailer of fashion-inspired signature lingerie, sleepwear, athleisure and swim, as well as award-winning prestige fragrances and body care. Our associates are the core of our business and by bringing our brand values to life they create lifelong relationships with our customers and inspire a happy, healthy and inclusive workplace where we cherish our diversity.
While our job adverts outline ideal skills and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Victoria’s Secret and you can demonstrate an alignment with core parts of the role and our values, we would encourage you to apply.
If you are looking to become part of a fun and dynamic team then apply today and become part of one of the most iconic brands in the world!
About The Team
Being part of a great brand isn’t the only thing we have on offer, you’ll also get access to:
- 25% off a huge selection of Victoria's Secret, Next, Gap in store.
- Amazing deals and exclusive offers from over 3,500 retailers through Reward Gateway.
- Incentives and competitions with amazing prizes that run all year round.
- Access to free financial, health and wellbeing services including 24/7 digital GP.
- Learning and development opportunities and support with upskilling core skills through on the job training.
- Core benefits such as pension contributions and life assurance.
Conditions apply to all benefits. These benefits are discretionary and subject to change.
We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email UKHR@victoriassecret.co.uk (please include 'Workplace Adjustments' in the subject line).
Store Manager - Victoria\'s Secret, Southampton employer: Next
Contact Detail:
Next Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Victoria\'s Secret, Southampton
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time browsing Victoria's Secret's social media and website. This will help you understand their values and how you can align your experience with what they stand for.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've inspired your team or improved customer experiences. Be ready to share these during your interview to show how you can lead from the heart.
✨Tip Number 3
Show off your creativity! Prepare to discuss how you've brought innovative ideas to life in previous roles. Whether it’s a unique sales strategy or a fun team-building activity, let your creative flair shine through.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions ready about the store's goals or team dynamics. This shows you're genuinely interested and ready to contribute to the success of the store.
We think you need these skills to ace Store Manager - Victoria\'s Secret, Southampton
Some tips for your application 🫡
Show Your Passion for Retail: When writing your application, let your love for retail shine through! Share specific examples of how you've created unique customer experiences in the past. We want to see that you truly care about making every shopping trip special.
Highlight Your Leadership Skills: As a Store Manager, you'll be leading a team, so make sure to showcase your leadership experience. Talk about how you've inspired and developed your team in previous roles. We’re looking for someone who can motivate others and create a positive environment.
Be Authentic and Personable: We value genuine connections, so don’t be afraid to let your personality come through in your application. Use a friendly tone and share stories that reflect your approach to building relationships with customers and colleagues alike.
Tailor Your Application: Make sure to customise your application to align with our values and the specifics of the role. Mention how your skills and experiences relate to the key responsibilities outlined in the job description. We love seeing candidates who take the time to connect their background with what we’re looking for!
How to prepare for a job interview at Next
✨Know Your Store Inside Out
Before the interview, make sure you’re familiar with Victoria's Secret’s products, values, and customer experience. Research their latest collections and any recent news about the brand. This will show your genuine interest and help you connect your answers to the company’s goals.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you inspired your team or improved performance. Highlight your coaching techniques and how you foster an inclusive environment, as these are key aspects of the Store Manager role.
✨Customer-Centric Mindset
Be ready to discuss how you prioritise customer needs. Share stories that demonstrate your ability to create personalised experiences for customers. This aligns perfectly with the role’s focus on maximising customer satisfaction and building relationships.
✨Embrace Change and Problem-Solving
Expect questions about how you handle challenges and adapt to change. Prepare to share examples of when you’ve successfully navigated a difficult situation or implemented a new initiative. This will showcase your resourcefulness and creative flair, which are essential for this dynamic role.
