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For Companies At a Glance
- Tasks: Lead a passionate team and create unforgettable customer experiences every day.
- Company: Join the iconic Victoria's Secret brand in a dynamic retail environment.
- Benefits: Enjoy 25% off products, exclusive offers, and access to health services.
- Why this job: Be a role model and inspire your team while driving store success.
- Qualifications: Retail management experience and a passion for creating unique customer experiences.
- Other info: Opportunities for growth and development in a supportive workplace.
The predicted salary is between 28800 - 43200 ÂŁ per year.
About the role
As an Assistant Store Manager at Victoria’s Secret, you’ll be at the heart of your store’s success – leading a passionate team, inspiring excellence, and creating unforgettable experiences for every customer, every day.
What’s In (your) Store For You…
- Lead from the heart - You’ll train, coach, and inspire your team, setting them up for success, and help them to shine.
- Be a role model - You’ll set the tone for the store, fostering an inclusive, positive environment where the team feels valued, motivated, and proud of the work they do.
- Think of the customer - You’ll be a friendly face to every customer you meet, always putting their needs first and planning ways you can personalise and maximise the customer experience in store, and making sure your team does the same.
- Lead day‑to‑day operations - You’ll work with your Store Manager to manage P&L and key KPIs across the store, always with a focus on profitability and controllable costs (think hiring, rotas, payroll, customer success, stock control), which help maximise sales and profitability.
- An eye for visuals - Our brand visual standards are high, but our Visual Team can support you and your team in understanding and delivering them with pride.
- Listen, share & shape - Your ideas matter. You’ll create space for your team to share their perspectives and collaborate with partners across the business to help us evolve and grow.
- Keep your store safe - You’ll make sure the store is compliant, organised and prepared for every launch, layout change and moment that matters, keeping both your team and customers safe and supported.
About You…
- You have experience in retail management within a fast‑paced store(s) and a track record of delivering strong results through people, service, and operational excellence.
- You demonstrate a strong understanding of how to manage a team and deliver objectives that drive strong performance and results.
- You have a passion for retail - creating a unique experience for each customer is your favourite thing to do.
- You lead with purpose - engaging and developing your team to have a shared enthusiasm for the brand and the experience we create.
- You can build strong relationships - with customers, your team, and partners across the business.
- You embrace change - enjoying problem‑solving, multitasking, and working collaboratively to meet challenges with optimism.
- You have creative flair - described as approachable and resourceful with a creative side when it comes to engaging teams and bringing initiatives to life.
About Us
We are the specialist retailer of fashion‑inspired signature lingerie, sleepwear, athleisure and swim, as well as award‑winning prestige fragrances and body care. Our associates are the core of our business and by bringing our brand values to life they create lifelong relationships with our customers and inspire a happy, healthy and inclusive workplace where we cherish our diversity.
While our job adverts outline ideal skills and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Victoria’s Secret and you can demonstrate an alignment with core parts of the role and our values, we would encourage you to apply.
If you are looking to become part of a fun and dynamic team then apply today and become part of one of the most iconic brands in the world!
About The Team
Being part of a great brand isn’t the only thing we have on offer, you’ll also get access to:
- 25% off a huge selection of Victoria's Secret, Next, Gap in store.
- Amazing deals and exclusive offers from over 3,500 retailers through Reward Gateway.
- Incentives and competitions with amazing prizes that run all year round.
- Access to free financial, health and wellbeing services including 24/7 digital GP.
- Learning and development opportunities and support with upskilling core skills through on‑the‑job training.
- Core benefits such as pension contributions and life assurance.
Conditions apply to all benefits. These benefits are discretionary and subject to change. We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long‑term condition, feel free to get in touch with us by email UKHR@victoriassecret.co.uk (please include 'Workplace Adjustments' in the subject line).
Assistant Store Manager - Victoria\'s Secret, Southampton employer: Next
Contact Detail:
Next Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager - Victoria\'s Secret, Southampton
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Victoria's Secret's products, values, and customer experience. This will help you connect with the team and show your passion during interviews.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips and might even put in a good word for you. Plus, it shows you're genuinely interested in the company culture.
✨Tip Number 3
Prepare for situational questions! Think about how you've led teams, handled challenges, and created memorable customer experiences in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Assistant Store Manager - Victoria\'s Secret, Southampton
Some tips for your application 🫡
Show Your Passion for Retail: When writing your application, let your love for retail shine through! Share specific examples of how you've created unique experiences for customers in the past. We want to see that you truly care about making every shopping trip special.
Highlight Your Leadership Skills: As an Assistant Store Manager, you'll be leading a team, so make sure to showcase your leadership experience. Talk about how you've trained and inspired others, and how you foster a positive environment. We’re all about teamwork here!
Be Customer-Centric: Remember, it's all about the customer! In your application, mention how you've put customer needs first in previous roles. We love candidates who can think creatively about enhancing the customer experience, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to see your application and get to know you better. Plus, it shows you're serious about joining our amazing team at Victoria's Secret!
How to prepare for a job interview at Next
✨Know the Brand Inside Out
Before your interview, dive deep into Victoria's Secret's brand values, products, and customer experience. Familiarise yourself with their latest collections and campaigns, so you can speak confidently about how you would embody and promote the brand in your role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you inspired your team, resolved conflicts, or improved performance. This will demonstrate your ability to lead from the heart and create a positive environment.
✨Customer-Centric Mindset
Be ready to discuss how you prioritise customer needs and enhance their shopping experience. Share any creative ideas you have for personalising customer interactions and how you would encourage your team to do the same.
✨Embrace Change and Problem-Solving
Retail is fast-paced and ever-changing, so highlight your adaptability. Prepare to discuss challenges you've faced in previous roles and how you approached problem-solving. This will show that you can handle the dynamic nature of the store operations.
