At a Glance
- Tasks: Lead and inspire your team to deliver outstanding customer service and achieve performance targets.
- Company: Join a dynamic retail environment at Stratford Westfield with a focus on teamwork.
- Benefits: Enjoy 25% off products, flexible working, and access to health and wellbeing services.
- Other info: Great career growth opportunities and a supportive work culture await you.
- Why this job: Make a real impact by creating a fantastic shopping experience for customers.
- Qualifications: Experience in leading teams and a passion for customer service is essential.
The predicted salary is between 30000 - 40000 £ per year.
Shifts you are applying for 38.75hrs p/w; Mon 10:00 - 18:15; Tue 10:00 - 18:15; Wed 12:45 - 21:00; Fri 12:45 - 21:00; Sat 10:00 - 18:15.
To be a successful Sales Manager, you will lead and inspire your team to prioritise outstanding customer service and achieve performance targets. Every day will be varied, fast paced, challenging but ultimately rewarding. People are at the heart of what we do so your experience in leading, coaching and motivating a team will be crucial to your success. You can count on us to invest in your personal development from day one. Flexible working options are available.
About the Role
- Support the Store management team across all product areas, back of house and running the store when needed.
- Manage a team to deliver amazing service and accurate stock processes in an environment which is commercial, operationally efficient, safe and where targets are met.
- Create an atmosphere where supporting, motivating and inspiring your team to be at their best is at the core of everything you do.
- Demonstrate a hands-on approach for all commercial and operational activities by working alongside the team.
- Ensure communication is up-to-date and accurate at all times in order to meet business needs.
About You
- You are passionate about our customers, our people and our products. This passion and energetic approach to work inspires and motivates others, creating a great working atmosphere and team spirit.
- You have exceptional commercial understanding, with the know how to create a fantastic shopping experience for our customers.
- A team player who works at their best in a results driven, fast paced and challenging environment. You have the ability to adapt to change quickly, bringing the rest of the team on board with the new objectives.
- A great communicator and can work naturally with people at all levels. You stay calm and approachable even under pressure - always realistic with your expectations of others.
- Able to demonstrate the ability to problem solve, make sound business decisions, confidently challenge processes and generate innovative ideas to take the business forward.
- Confident when dealing with people issues.
- An effective multi-tasker who can plan, organise and prioritise your workload.
In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level, not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship.
Benefits
- Fantastic rewards for doing a great job and achieving great results.
- 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT).
- 10% off most partner brands & up to 15% off Branded Beauty.
- Sharesave Scheme.
- 60% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract).
- Early VIP access to sale stock.
- Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform.
- Access to fantastic discounts at our Staff Shops.
- Access a digital GP and other free health and wellbeing services.
- Life assurance.
- You can register for a discounted health plan for you and your family.
- Financial Wellbeing – Save, track and enhance your financial wellbeing.
- Apprenticeship – Earn, learn and gain a qualification (England stores only).
- Direct to Work – Discount online and instore, collect your items the next day for free from your place of work or local store.
- Support Networks – Access to Network Groups to empower and celebrate each other.
- Wellhub – Discounted flexible monthly gym memberships, with apps, PT sessions and more.
Conditions apply to all benefits. These benefits are discretionary and subject to change.
Sales Manager - Stratford Westfield (n117221) employer: Next
As a Sales Manager at our Stratford Westfield location, you will thrive in a dynamic and supportive environment that prioritises outstanding customer service and team motivation. We are committed to your personal development from day one, offering flexible working options and a range of fantastic benefits, including generous discounts and health and wellbeing services, making us an excellent employer for those seeking a rewarding career in retail.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Manager - Stratford Westfield (n117221)
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and employees. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've inspired or motivated a team. Be ready to share these during your interview to demonstrate your hands-on approach and ability to create a great working atmosphere.
✨Tip Number 3
Don’t forget to ask questions! Prepare some thoughtful questions about the role and the team dynamics. This shows you're engaged and helps you figure out if this is the right fit for you too.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Sales Manager - Stratford Westfield (n117221)
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for customer service and team leadership shine through in your application. We want to see how your energy can inspire others and create a fantastic shopping experience!
Tailor Your CV:Make sure your CV highlights your relevant experience in leading and motivating teams. We love seeing examples of how you've achieved targets and created a positive atmosphere in previous roles.
Be Clear and Concise:When writing your cover letter, keep it straightforward and to the point. We appreciate clarity, so make sure you communicate your skills and experiences effectively without any fluff!
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with us.
How to prepare for a job interview at Next
✨Know Your Stuff
Before the interview, make sure you understand the company’s values and how they align with your own. Familiarise yourself with their products and services, especially those that relate to customer service. This will help you demonstrate your passion for the role and show that you’re genuinely interested in what they do.
✨Showcase Your Leadership Skills
As a Sales Manager, your ability to lead and inspire a team is crucial. Prepare examples of how you've successfully motivated teams in the past. Think about specific challenges you faced and how you overcame them while keeping your team engaged and focused on targets.
✨Be Ready to Problem Solve
Expect questions that assess your problem-solving skills. Think of scenarios where you had to make quick decisions or adapt to changes. Be prepared to discuss how you approach challenges and how you involve your team in finding solutions.
✨Practice Your Communication
Effective communication is key in this role. During the interview, practice clear and concise responses. Use the STAR method (Situation, Task, Action, Result) to structure your answers, especially when discussing your experiences with team dynamics and customer interactions.
