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- Tasks: Lead and inspire your team to deliver outstanding customer service and achieve targets.
- Company: Join a dynamic retail environment at Stratford Westfield with a focus on teamwork.
- Benefits: Enjoy discounts, health perks, and a supportive work culture from day one.
- Other info: Flexible working options and excellent career development opportunities await you.
- Why this job: Make a real impact by creating fantastic shopping experiences for customers.
- Qualifications: Passion for people, strong communication skills, and a results-driven mindset.
The predicted salary is between 30000 - 40000 £ per year.
38.75hrs p/w; Tue 12:45 – 21:00; Wed 10:00 – 18:15; Thu 10:00 – 18:15; Fri 12:45 – 21:00; Sat 10:00 – 18:15
To be a successful Sales Manager, you will lead and inspire your team to prioritise outstanding customer service and achieve performance targets. Every day will be varied, fast paced, challenging but ultimately rewarding. People are at the heart of what we do so your experience in leading, coaching and motivating a team will be crucial to your success. You can count on us to invest in your personal development from day one. Flexible working options are available.
About the Role
- Support the Store management team across all product areas, back of house and running the store when needed
- Manage a team to deliver amazing service and accurate stock processes in an environment which is commercial, operationally efficient, safe and where targets are met
- Create an atmosphere where supporting, motivating and inspiring your team to be at their best is at the core of everything you do
- Demonstrate a hands‑on approach for all commercial and operational activities by working alongside the team
- Ensure communication is up‑to‑date and accurate at all times in order to meet business needs
About You
- You are passionate about our customers, our people and our products. This passion and energetic approach to work inspires and motivates others, creating a great working atmosphere and team spirit
- You have exceptional commercial understanding, with the know‑how to create a fantastic shopping experience for our customers
- A team player who works at their best in a results‑driven, fast‑paced and challenging environment. You have the ability to adapt to change quickly, bringing the rest of the team on board with the new objectives
- A great communicator and can work naturally with people at all levels. You stay calm and approachable even under pressure – always realistic with your expectations of others
- Able to demonstrate the ability to problem‑solve, make sound business decisions, confidently challenge processes and generate innovative ideas to take the business forward
- Confident when dealing with people issues
- An effective multi‑tasker who can plan, organise and prioritise your workload
Benefits
- Fantastic rewards for doing a great job and achieving great results
- 25% off most NEXT, MADE, Lipsy, Gap and Victoria's Secret products (when purchased through NEXT)
- 10% off most partner brands & up to 15% off Branded Beauty
- Sharesave Scheme
- 60% off a generous (optional) working wardrobe allowance (minimum 6 week contract)
- Early VIP access to sale stock
- Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform
- Access to fantastic discounts at our Staff Shops
- Access a digital GP and other free health and wellbeing services
- Life assurance
- You can register for a discounted health plan for you and your family
- Financial Wellbeing – Save, track and enhance your financial wellbeing
- Apprenticeship – Earn, learn and gain a qualification (England stores only)
- Direct to Work – Discount online and in‑store, collect your items the next day for free from your place of work or local store
- Support Networks – Access Network Groups to empower and celebrate each other
- Wellhub – Discounted flexible monthly gym memberships, with apps, PT sessions and more
Conditions apply to all benefits. These benefits are discretionary and subject to change.
In accordance with Home Office guidance, successful candidates will be required to evidence their right to work in the UK before commencement of employment.
Sales Manager - Stratford Westfield (n115387) employer: Next
Contact Detail:
Next Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Manager - Stratford Westfield (n115387)
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and employees. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've motivated a team or solved a problem. When you can share real experiences, it shows you’re not just talking the talk but have walked the walk.
✨Tip Number 3
Be ready to demonstrate your commercial understanding. Brush up on current retail trends and think about how you can apply them to enhance customer experience. Showing that you’re in tune with the market can really set you apart.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in keeping you top of mind. Plus, it’s a great chance to reiterate your enthusiasm for the role and the company.
We think you need these skills to ace Sales Manager - Stratford Westfield (n115387)
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for customer service and team leadership shine through in your application. We want to see how your energy can inspire others and create a fantastic shopping experience!
Tailor Your CV: Make sure your CV highlights your relevant experience in leading and motivating teams. We love seeing specific examples of how you've achieved targets and created a positive atmosphere in previous roles.
Be Clear and Concise: When writing your cover letter, keep it straightforward and to the point. We appreciate clarity, so make sure you communicate your skills and experiences effectively without any fluff!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Next
✨Know Your Stuff
Before the interview, make sure you understand the company’s values and how they align with your own. Familiarise yourself with their products and services, especially those related to customer service. This will help you demonstrate your passion for the role and show that you’re genuinely interested in what they do.
✨Showcase Your Leadership Skills
As a Sales Manager, your ability to lead and inspire a team is crucial. Prepare examples of how you've successfully motivated teams in the past. Think about specific challenges you faced and how you overcame them, as well as how you fostered a positive working atmosphere.
✨Be Ready to Problem-Solve
Expect questions that assess your problem-solving abilities. Prepare scenarios where you had to make tough decisions or innovate under pressure. Highlight your thought process and the outcomes of your actions to showcase your commercial understanding and decision-making skills.
✨Communicate Clearly
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently. During the interview, listen carefully to the questions asked and respond thoughtfully. This will demonstrate your ability to engage with people at all levels, which is essential for a Sales Manager.