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- Tasks: Lead and inspire a team to deliver outstanding customer service and achieve performance targets.
- Company: Join a dynamic retail environment focused on people, products, and exceptional service.
- Benefits: Enjoy 25% off products, flexible working options, and access to exclusive discounts and health services.
- Why this job: Be part of a fast-paced, rewarding role that values teamwork and personal development.
- Qualifications: Passion for customers, strong communication skills, and ability to thrive in a results-driven environment.
- Other info: Candidates must have the right to work in the UK; sponsorship is not available.
The predicted salary is between 30000 - 42000 £ per year.
SHIFTS YOU ARE APPLYING FOR: 38.75hrs p/w; Mon 10:00 - 18:15; Tue 12:45 - 21:00; Wed 12:45 - 21:00; Thu 10:00 - 18:15; Sat 10:00 - 18:15
To be a successful Sales Manager, you will lead and inspire your team to prioritise outstanding customer service and achieve performance targets. Every day will be varied, fast paced, challenging but ultimately rewarding. People are at the heart of what we do so your experience in leading, coaching and motivating a team will be crucial to your success. You can count on us to invest in your personal development from day one. Flexible working options are available.
About the Role:
- Support the Store management team across all product areas, back of house and running the store when needed.
- Manage a team to deliver amazing service and accurate stock processes in an environment which is commercial, operationally efficient, safe and where targets are met.
- Create an atmosphere where supporting, motivating and inspiring your team to be at their best is at the core of everything you do.
- Demonstrate a hands-on approach for all commercial and operational activities by working alongside the team.
- Ensure communication is up-to-date and accurate at all times in order to meet business needs.
About You:
- You are passionate about our customers, our people and our products.
- This passion and energetic approach to work inspires and motivates others, creating a great working atmosphere and team spirit.
- You have exceptional commercial understanding, with the know-how to create a fantastic shopping experience for our customers.
- A team player who works at their best in a results-driven, fast-paced and challenging environment.
- You have the ability to adapt to change quickly, bringing the rest of the team on board with the new objectives.
- A great communicator and can work naturally with people at all levels.
- You stay calm and approachable even under pressure - always realistic with your expectations of others.
- Able to demonstrate the ability to problem solve, make sound business decisions, confidently challenge processes and generate innovative ideas to take the business forward.
- Confident when dealing with people issues.
- An effective multi-tasker who can plan, organise and prioritise your workload.
In accordance with Home Office guidance, successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level, not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship.
What's Next
Press the apply button now to start your application. Once you have applied for the job, we will initially consider your skills and experience based on your application. If you match our criteria we will be in touch to arrange a Telephone or Video Interview to find out more about your job history and more about you as a person. The next stage would be an in-store assessment. In order to apply for this position, you must not have had an unsuccessful application for a similar role in 6 months.
Benefits:
- Fantastic rewards for doing a great job and achieving great results.
- 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT).
- 10% off most partner brands & up to 15% off Branded Beauty.
- Sharesave Scheme.
- 75% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract).
- Early VIP access to sale stock.
- Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform.
- Access to fantastic discounts at our Staff Shops.
- Access a digital GP and other free health and wellbeing services.
- Life assurance.
- You can register for a discounted health plan for you and your family.
- Financial Wellbeing - Save, track and enhance your financial wellbeing.
- Apprenticeship - Earn, learn and gain a qualification (England stores only).
- Direct to Work - Discount online and in-store, collect your items the next day for free from your place of work or local store.
- Support Networks - Access to Network Groups to empower and celebrate each other.
- Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more.
Conditions apply to all benefits. These benefits are discretionary and subject to change. We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email (please include 'Workplace Adjustments' in the subject line), or call us on 0116 429 8726 / 0044 116 429 8726 (line opening times are Monday to Thursday 9am - 5pm; Friday 9am - 4.45pm; Saturday 9am - 5pm & Sunday 9am - 4pm. Excludes bank holidays).
Sales Manager - London Westfield (n88307) employer: Next
Contact Detail:
Next Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Manager - London Westfield (n88307)
✨Tip Number 1
Familiarise yourself with the company culture and values. Understanding what drives us at StudySmarter will help you align your answers during interviews, showcasing how your personal values resonate with our mission.
✨Tip Number 2
Prepare specific examples of how you've successfully led a team in the past. Highlight instances where you motivated your team to achieve targets or improved customer service, as these experiences are crucial for the Sales Manager role.
✨Tip Number 3
Practice your communication skills. As a Sales Manager, you'll need to convey ideas clearly and inspire your team. Consider mock interviews with friends or family to refine your ability to articulate your thoughts effectively.
✨Tip Number 4
Research common challenges faced in retail management and think about how you would address them. Being prepared to discuss potential solutions during your interview will demonstrate your problem-solving abilities and readiness for the role.
We think you need these skills to ace Sales Manager - London Westfield (n88307)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales management, team leadership, and customer service. Use specific examples that demonstrate your ability to motivate and inspire a team, as well as your commercial understanding.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer service and your approach to leading a team. Mention how you can create a positive working atmosphere and your strategies for achieving performance targets.
Showcase Problem-Solving Skills: Include examples in your application that illustrate your problem-solving abilities and how you've successfully navigated challenges in previous roles. This will show the company that you can handle the fast-paced environment they describe.
Highlight Communication Skills: Emphasise your communication skills in both your CV and cover letter. Provide examples of how you've effectively communicated with team members at all levels and how this has contributed to a successful team dynamic.
How to prepare for a job interview at Next
✨Show Your Passion for Customer Service
As a Sales Manager, your enthusiasm for customer service is key. Be prepared to share examples of how you've gone above and beyond to ensure customers have a fantastic experience. This will demonstrate your commitment to the role and inspire confidence in your ability to lead a team.
✨Highlight Your Leadership Skills
Discuss your experience in leading and motivating teams. Share specific instances where you successfully coached team members or improved team performance. This will show that you can create a positive atmosphere and drive results, which is crucial for this position.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss challenges you've faced in previous roles and how you resolved them. This could include managing stock processes or handling customer complaints. Showing that you can think on your feet and make sound decisions will be impressive to interviewers.
✨Be Ready to Discuss Commercial Awareness
Understand the commercial aspects of the role and be ready to talk about how you can contribute to achieving sales targets. Familiarise yourself with the company's products and market position, and be prepared to suggest innovative ideas that could enhance the shopping experience.
