At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer service and achieve sales targets.
- Company: Join a leading FTSE-100 retail company with a vibrant culture.
- Benefits: Enjoy flexible hours, discounts, health benefits, and personal development opportunities.
- Other info: Great career growth potential and a supportive work atmosphere.
- Why this job: Make a real impact while inspiring your team in a fast-paced environment.
- Qualifications: Experience in team leadership and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
To be a successful Sales Manager, you will lead and inspire your team to prioritise outstanding customer service and achieve performance targets. Every day will be varied, fast paced, challenging but ultimately rewarding. People are at the heart of what we do so your experience in leading, coaching and motivating a team will be crucial to your success. You can count on us to invest in your personal development from day one. Flexible working options are available.
About the Role:
- Support the Store management team across all product areas, back of house and running the store when needed.
- Manage a team to deliver amazing service and accurate stock processes in an environment which is commercial, operationally efficient, safe and where targets are met.
- Create an atmosphere where supporting, motivating and inspiring your team to be at their best is at the core of everything you do.
- Demonstrate a hands-on approach for all commercial and operational activities by working alongside the team.
- Ensure communication is up-to-date and accurate at all times in order to meet business needs.
About You:
- You are passionate about our customers, our people and our products. This passion and energetic approach to work inspires and motivate others, creating a great working atmosphere and team spirit.
- You have exceptional commercial understanding, with the know how to create a fantastic shopping experience for our customers.
- A team player who works at their best in a results driven, fast paced and challenging environment. You have the ability to adapt to change quickly, bringing the rest of the team on board with the new objectives.
- A great communicator and can work naturally with people at all levels. You stay calm and approachable even under pressure - always realistic with your expectations of others.
- Able to demonstrate the ability to problem solve, make sound business decisions, confidently challenge processes and generate innovative ideas to take the business forward.
- Confident when dealing with people issues.
- An effective multi-tasker who can plan, organise and prioritise your workload.
In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level, not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship.
What’s Next:
Press the apply button now to start your application. Once you have applied for the job, we will initially consider your skills and experience based on your application. If you match our criteria we will be in touch to arrange a Telephone or Video Interview to find out more about your job history and more about you as a person. The next stage would be an in store assessment.
In order to apply for this position you must not have had an unsuccessful application for a similar role in 6 months.
About Us:
You know Next, but did you know we’re a FTSE-100 retail company employing over 44,000 people across the Next group. We’re the UK’s 2nd largest fashion retailer and for Kidswear we’re the market leader. At the last count we have over 450 stores, plus the Next Online and it’s now possible to buy on-line from over 80 countries around the world! So we’ve gone global!
About The Team:
- Fantastic rewards for doing a great job and achieving great results.
- 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT).
- 10% off most partner brands & up to 15% off Branded Beauty.
- Sharesave Scheme.
- 60% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract).
- Early VIP access to sale stock.
- Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform.
- Access to fantastic discounts at our Staff Shops.
- Access a digital GP and other free health and wellbeing services.
- Life assurance.
- You can register for a discounted health plan for you and your family.
- Financial Wellbeing - Save, track and enhance your financial wellbeing.
- Apprenticeship - Earn, learn and gain a qualification (England stores only).
- Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store.
- Support Networks - Access to Network Groups to empower and celebrate each other.
- Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more.
Conditions apply to all benefits. These benefits are discretionary and subject to change.
We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email careers@next.co.uk (please include 'Workplace Adjustments' in the subject line), or call us on 0116 479 2223 / 0044 116 479 2223 (line opening times are Monday to Thursday 9am - 5pm; Friday 9am - 4.45pm; Saturday 9am - 5pm & Sunday 9am - 4pm. Excludes bank holidays).
Sales Manager — Lead a Customer-Focused Team (Flexible Hours) employer: Next
Next is an exceptional employer that prioritises the well-being and development of its employees, offering flexible working hours and a vibrant team culture. With a commitment to personal growth, fantastic rewards, and a range of employee benefits including generous discounts and health services, Next fosters an environment where you can thrive both personally and professionally while contributing to a leading retail brand.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Manager — Lead a Customer-Focused Team (Flexible Hours)
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and employees. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team, solved problems, or inspired others. Be ready to share these during your interview to demonstrate your fit for the Sales Manager role.
✨Tip Number 3
Don’t forget to ask questions during your interview! This shows your interest and helps you understand if the role is right for you. Ask about team dynamics, customer service strategies, or how they support personal development.
✨Tip Number 4
After your interview, send a thank-you email! It’s a great way to express your appreciation and reiterate your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Manager — Lead a Customer-Focused Team (Flexible Hours)
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for customer service and team leadership shine through in your application. We want to see how your energy can inspire others and create a fantastic atmosphere.
Tailor Your Experience:Make sure to highlight your relevant experience in leading and motivating teams. We’re looking for specific examples that demonstrate your ability to achieve performance targets and deliver outstanding service.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to understand and directly relate to the role of Sales Manager.
Apply Through Our Website:Don’t forget to hit that apply button on our website! It’s the best way to ensure your application gets into our hands quickly and efficiently. We can’t wait to hear from you!
How to prepare for a job interview at Next
✨Know Your Team Dynamics
Before the interview, think about how you would lead and inspire a team. Be ready to share specific examples of how you've motivated others in the past, especially in fast-paced environments. This will show your understanding of team dynamics and your ability to create a positive atmosphere.
✨Demonstrate Customer Passion
Since customer service is at the heart of this role, prepare to discuss your approach to delivering outstanding service. Share stories that highlight your passion for customers and how you've gone above and beyond to enhance their shopping experience.
✨Showcase Problem-Solving Skills
Be prepared to tackle hypothetical scenarios during the interview. Think about challenges you might face as a Sales Manager and how you would address them. This will demonstrate your ability to make sound business decisions and innovate under pressure.
✨Communicate Clearly and Confidently
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently. During the interview, ensure you listen actively and respond thoughtfully, showing that you can engage with people at all levels, even under pressure.
