Sales Manager - Hemel (N118022)

Shift Pattern: 38.75 hours per week; Monday 11:45 – 20:00; Tuesday 09:00 – 17:15; Wednesday 09:00 – 17:15; Friday 09:00 – 17:15; Saturday 10:45 – 19:00

Job Summary: To be a successful Sales Manager, you will lead and inspire your team to prioritise outstanding customer service and achieve performance targets. Every day will be varied, fast‑paced, challenging but ultimately rewarding. People are at the heart of what we do so your experience in leading, coaching and motivating a team will be crucial to your success. You can count on us to invest in your personal development from day one. Flexible working options are available.

Responsibilities:

• Support the Store management team across all product areas, back of house and running the store when needed.
• Manage a team to deliver amazing service and accurate stock processes in an environment that is commercial, operationally efficient, safe and where targets are met.
• Create an atmosphere where supporting, motivating and inspiring your team to be at their best is at the core of everything you do.
• Demonstrate a hands‑on approach for all commercial and operational activities by working alongside the team.
• Ensure communication is up‑to‑date and accurate at all times to meet business needs.

Qualifications & Skills:

• Passion for customers, people, and products, with an energetic approach that inspires and motivates others.
• Exceptional commercial understanding and a knack for creating a fantastic shopping experience for customers.
• Ability to work as a team player in a results‑driven, fast‑paced, and challenging environment; adapt to change quickly and bring the rest of the team on board with new objectives.
• Effective communicator who can work naturally with people at all levels, remaining calm and approachable even under pressure.
• Strong problem‑solving skills, sound business decision making, the confidence to challenge processes, and ability to generate innovative ideas to drive the business forward.
• Confidence in dealing with people issues.
• Effective multi‑tasker who can plan, organise and prioritise workload.

Legal Requirements: In accordance with Home Office guidance, successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not typically considered for sponsorship under the Skilled Worker route; candidates are therefore encouraged to consider their own right to work options.

Benefits:

• Fantastic rewards for doing a great job and achieving great results.
• 25% off most NEXT, MADE, Lipsy, Gap and Victoria’s Secret products (when purchased through NEXT).
• 10% off most partner brands & up to 15% off Branded Beauty.
• Sharesave Scheme.
• 60% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6-week contract).
• Early VIP access to sale stock.
• Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform.
• Access to fantastic discounts at Staff Shops.
• Digital GP and other free health and wellbeing services.
• Life assurance.
• Discounted health plan for you and your family.
• Financial wellbeing tools.
• Apprenticeship opportunity (England stores only).
• Direct to Work – discount online and in-store, collect items next day for free from your place of work or local store.
• Support networks and wellbeing programmes such as Wellhub for discounted gym memberships, PT sessions and more.

Conditions apply to all benefits. These benefits are discretionary and subject to change.