At a Glance
- Tasks: Lead a team to deliver exceptional service and manage store operations.
- Company: Join a dynamic retail environment with a focus on personal development.
- Benefits: Enjoy discounts, health perks, and fantastic rewards for your performance.
- Other info: Flexible working options and opportunities for career growth.
- Why this job: Be part of a fast-paced team that inspires and motivates each other.
- Qualifications: Passionate about customer service and strong team collaboration skills.
The predicted salary is between 30000 - 40000 £ per year.
38.75 hrs per week; Mon 09:00 – 17:15; Tue 11:45 – 20:00; Thu 09:00 – 17:15; Fri 11:45 – 20:00; Sat 09:00 – 17:15. We offer flexible working options and a commitment to invest in your personal development from day one.
About the Role
- Support the store management team across all product areas, back‑of‑house and running the store when needed.
- Manage a team to deliver outstanding service and accurate stock processes in a commercial, operationally efficient and safe environment.
- Create an atmosphere that supports, motivates and inspires your team to perform at their best.
- Demonstrate a hands‑on approach for all commercial and operational activities by working alongside the team.
- Ensure communication is up‑to‑date and accurate at all times to meet business needs.
About You
- Passionate about our customers, people and products, inspiring motivation and team spirit.
- Exceptional commercial understanding, delivering a fantastic shopping experience.
- A team player who thrives in a results‑driven, fast‑paced and challenging environment, quickly adapting to change.
- Excellent communication skills, approachable under pressure and realistic with expectations.
- Strong problem‑solving ability, confident in making business decisions and challenging processes.
- Confident handling people issues.
- Effective multi‑tasker, planning, organising and prioritising workload.
In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to the relevant Home Office requirements on skill level not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship.
Benefits
- Fantastic rewards for outstanding performance and results.
- 25% off most NEXT, MADE, Lipsy, Gap and Victoria's Secret products (when purchased through NEXT).
- 10% off most partner brands & up to 15% off branded beauty.
- Sharesave Scheme.
- 60% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6‑week contract).
- Early VIP access to sale stock.
- Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform.
- Access to fantastic discounts at our Staff Shops.
- Digital GP and other free health and wellbeing services.
- Life assurance.
- Discounted health plan available for you and your family.
- Financial wellbeing support – save, track and enhance your financial wellbeing.
- Apprenticeship opportunities – earn, learn and gain a qualification (England stores only).
- Direct to Work – discount online and in‑store, collect your items the next day for free from your workplace or local store.
- Support networks – access to network groups to empower and celebrate each other.
- Wellhub – discounted flexible monthly gym memberships, apps, PT sessions and more.
Sales Manager - Crewe Retail Park (N120245) employer: Next
At Next, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises personal development and team motivation. Our Crewe Retail Park location provides flexible working options, competitive benefits including generous discounts, and opportunities for career growth through apprenticeships and support networks, making it an ideal place for those seeking a rewarding and dynamic retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Manager - Crewe Retail Park (N120245)
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Next, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Next!
We think you need these skills to ace Sales Manager - Crewe Retail Park (N120245)
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Next, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Next and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Next that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Next
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
