Sales Manager - Birmingham Junction 9 (N116739)

38.75 hrs per week; Mon 09:00 – 17:15; Tue 09:00 – 17:15; Wed 12:45 – 21:00; Thu 12:45 – 21:00; Sat 09:00 – 17:15.

To be a successful Sales Manager, you will lead and inspire your team to prioritise outstanding customer service and achieve performance targets. Every day will be varied, fast‑paced, challenging but ultimately rewarding. People are at the heart of what we do, so your experience in leading, coaching, and motivating a team will be crucial to your success. You can count on us to invest in your personal development from day one. Flexible working options are available.

About the Role

• Support the store management team across all product areas, back‑of‑house and run the store when needed.
• Manage a team to deliver outstanding service and accurate stock processes in a commercial, operationally efficient, safe environment where targets are met.
• Create an atmosphere where supporting, motivating and inspiring your team to be at their best is at the core of everything you do.
• Demonstrate a hands‑on approach for all commercial and operational activities by working alongside the team.
• Ensure communication is up‑to‑date and accurate at all times in order to meet business needs.

About You

• You are passionate about our customers, our people and our products.
• This passion and energetic approach to work inspires and motivates others, creating a great working atmosphere and team spirit.
• You have exceptional commercial understanding, with the know‑how to create a fantastic shopping experience for our customers.
• You are a team player who works at their best in a results‑driven, fast‑paced and challenging environment, with the ability to adapt to change quickly and bring the rest of the team on board with the new objectives.
• You are a great communicator and can work naturally with people at all levels; you remain calm and approachable even under pressure, always realistic with your expectations of others.
• You can demonstrate the ability to problem‑solve, make sound business decisions, confidently challenge processes and generate innovative ideas to take the business forward.
• You are confident when dealing with people issues.
• You are an effective multi‑tasker who can plan, organise and prioritise your workload.

EEO Statement / Right to Work

In accordance with Home Office guidance, successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to the relevant Home Office requirements on skills level not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship.

Benefits

• Fantastic rewards for doing a great job and achieving great results.
• 25% off most NEXT, MADE, Lipsy, Gap and Victoria's Secret products (when purchased through NEXT).
• 10% off most partner brands & up to 15% off Branded Beauty.
• Sharesave Scheme.
• 60% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6‑week contract).
• Early VIP access to sale stock.
• Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform.
• Access to fantastic discounts at our staff shops.
• Access a digital GP and other free health and wellbeing services.
• Life assurance.
• You can register for a discounted health plan for you and your family.
• Financial wellbeing – save, track and enhance your financial wellbeing.
• Apprenticeship – earn, learn and gain a qualification (England stores only).
• Direct to Work – discount online and in‑store, collect your items the next day for free from your place of work or local store.
• Support Networks – access network groups to empower and celebrate each other.
• Wellhub – discounted flexible monthly gym memberships, with apps, PT sessions and more.