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For Companies At a Glance
- Tasks: Engage customers, drive sales, and create memorable shopping experiences.
- Company: Join Victoria's Secret, a leading retailer of fashion-inspired lingerie and more.
- Benefits: Enjoy 25% off products, exclusive offers, and access to health services.
- Why this job: Be part of an iconic brand and a fun, dynamic team that values diversity.
- Qualifications: No prior experience needed; just bring your enthusiasm and desire to learn!
- Other info: Flexible hours, including evenings and weekends, to fit your schedule.
The predicted salary is between 12000 - 18000 ÂŁ per year.
The Seasonal Sales Associate drives sales growth by personally selling deep and across all product categories and delivering emotionally engaging customer experiences – consistent with the brand vision.
Key Responsibilities:
- Drives sales and growth by personally selling to customers
- Connecting with multiple customers
- Proactively engages with customers, reads cues and responds effectively
- Creates a memorable connection by asking effective questions to identify customer needs and make additional product recommendations
- Uses confident selling statements and is effective at overcoming customer objections
- Provides customers with the perfect bra fit by asking effective questions, taking a measurement, or conducting a fitting
- Displays expert product knowledge and takes initiative where needed
- Participates in sales goal setting with manager and tracks individual performance towards the goal
- Delivers a friendly and efficient customer experience
All roles at Victoria's Secret are responsible for:
- Driving sales results and growing the business through action and productivity
- Maintaining a focus on bras as the premier product, to build loyalty and support our “Best at Bras” culture
- Creating customer awareness (i.e., email capture) to build customer loyalty, when applicable
- Setting personal goals and tracking individual and team performance to the goals
- Preparing for each shift by maintaining awareness of all sales, promotions and applicable ringing procedures
- Taking initiative to recover and replenish merchandise, so it is available to sell
- Understanding and adhering to visual merchandising brand standards
- Assisting in housekeeping of sales floor and communicating maintenance issues
- Keeping an awareness of, and building personal capability in, loss prevention
- Reinforcing store strategy to reduce shrink
- Supporting all activities related to providing a safe working environment
- Understanding and demonstrating Company values
KPI's:
- Sales
- Sales Per Hour
- Pounds Per Transaction
- Transactions Per Hour
- Bra Conversion
Qualifications:
- Exhibits an authentic desire to exceed the customers’ expectations
- Persuasive, builds enthusiasm, and inspires the customer to buy
- Proven ability to meet or exceed sales goals preferred
- Demonstrates a sense of urgency
- Has a healthy, competitive spirit, while maintaining a team focus
- Is resilient and bounces back quickly from setbacks
- Pursues opportunities to take on more responsibility
- Seeks out coaching from leaders and peers to improve productivity; leads own learning
- Schedule flexibility that includes evenings, weekends, holidays, and non-business hours
About Us:
We are the specialist retailer of fashion-inspired signature lingerie, sleepwear, athleisure and swim, as well as award-winning prestige fragrances and body care. Our associates are the core of our business and by bringing our brand values to life they create lifelong relationships with our customers and inspire a happy, healthy and inclusive workplace where we cherish our diversity.
While our job adverts outline ideal skills and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Victoria's Secret and you can demonstrate an alignment with core parts of the role and our values, we would encourage you to apply.
If you are looking to become part of a fun and dynamic team then apply today and become part of one of the most iconic brands in the world!
About The Team:
Being part of a great brand isn’t the only thing we have on offer, you’ll also get access to:
- 25% off a huge selection of Victoria's Secret, Next, Gap in store
- Amazing deals and exclusive offers from over 3,500 retailers through Reward Gateway
- Incentives and competitions with amazing prizes that run all year round
- Access to free financial, health and wellbeing services including 24/7 digital GP
- Learning and development opportunities and support with upskilling core skills through on the job training
- Core benefits such as pension contributions and life assurance
Conditions apply to all benefits. These benefits are discretionary and subject to change.
We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email UKHR@victoriassecret.co.uk (please include 'Workplace Adjustments' in the subject line).
Sales Associate - Victoria\'s Secret Teesside employer: Next
Contact Detail:
Next Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate - Victoria\'s Secret Teesside
✨Tip Number 1
Familiarise yourself with Victoria's Secret products, especially their bras. Understanding the different styles and fits will help you engage customers effectively and demonstrate your expertise during the interview.
✨Tip Number 2
Practice your customer engagement skills. Role-play scenarios where you connect with customers, ask questions, and make recommendations. This will prepare you to showcase your ability to create memorable connections in the interview.
✨Tip Number 3
Be ready to discuss your sales achievements. Think of specific examples where you've met or exceeded sales goals in previous roles, as this will demonstrate your capability to drive sales growth at Victoria's Secret.
✨Tip Number 4
Show your enthusiasm for the brand and its values. Research Victoria's Secret's culture and mission, and be prepared to express how your personal values align with theirs during the interview.
We think you need these skills to ace Sales Associate - Victoria\'s Secret Teesside
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and qualifications required for the Sales Associate position. Tailor your application to highlight how your skills align with these requirements.
Showcase Your Sales Skills: In your CV and cover letter, emphasise any previous sales experience you have. Use specific examples that demonstrate your ability to meet or exceed sales goals, as this is a crucial aspect of the role.
Highlight Customer Engagement: Since the role involves creating memorable customer experiences, include examples of how you've successfully engaged with customers in the past. Mention any techniques you used to identify customer needs and make recommendations.
Express Your Passion for the Brand: Convey your enthusiasm for Victoria's Secret and its products in your application. Discuss why you want to work for the brand and how you can contribute to its values and culture.
How to prepare for a job interview at Next
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Victoria's Secret during the interview. Share why you admire the brand and how its values resonate with you. This will demonstrate your genuine interest in the role and help you connect with the interviewers.
✨Prepare for Customer Scenarios
Anticipate questions about how you would handle specific customer interactions. Think of examples where you've successfully engaged with customers, identified their needs, and made recommendations. This will showcase your ability to create memorable connections, which is key for a Sales Associate.
✨Know Your Products
Familiarise yourself with the different product categories offered by Victoria's Secret, especially bras. Be ready to discuss features, benefits, and how to provide the perfect fit. This knowledge will highlight your commitment to delivering an exceptional customer experience.
✨Demonstrate Team Spirit
Emphasise your ability to work well within a team. Share experiences where you've collaborated with colleagues to achieve sales goals or improve customer service. This will show that you understand the importance of teamwork in driving sales and creating a positive store environment.
