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- Tasks: Deliver exceptional customer service and create unique shopping experiences.
- Company: Join the iconic Victoria’s Secret team in a vibrant retail environment.
- Benefits: Enjoy flexible schedules, 25% off products, and exclusive retailer offers.
- Other info: Opportunities for learning and development in a fast-paced setting.
- Why this job: Be part of a supportive team that celebrates individuality and growth.
- Qualifications: Passion for retail and strong customer relationship skills.
The predicted salary is between 12 - 15 £ per hour.
22.50hrs p/w; Thu 13:00 - 21:30; Fri 13:00 - 21:30; Sat 09:45 - 18:15
As a Sales Associate at Victoria’s Secret you’ll work in an exciting, engaging, fast‑paced environment, surrounded by a friendly and supportive team who are all connected through their passion for delivering the very best customer experience.
Responsibilities- Customer Service: Deliver an exceptional customer experience, from helping customers find the perfect product to completing their purchase at the till.
- Brand Bra Experience: Provide our brand bra fitting experience, advising customers on size and suitable styles.
- Visual Merchandising: Own the merchandising and presentation of our products, aiding customers in finding what they need and what they didn’t know they needed.
- Store Standards: Maintain store standards, front and back; manage deliveries, stock replenishment, loss prevention and adhere to health & safety procedures.
- Passion for retail – you are enthusiastic about all aspects of retail and enjoy creating unique experiences for every customer.
- Love the customer – eager to learn and improve customer service skills and product knowledge.
- Relationship builder – committed to developing valued relationships with team and customers.
- Team player – flexible, supportive and contributes to a positive working environment.
- Fast‑paced – thrive in a busy environment and adapt to multiple tasks throughout the day.
Victoria’s Secret UK & IRE is a joint venture between Victoria’s Secret & Co. and Next plc group, uniting two global retail leaders to deliver iconic lingerie, seamless service, and standout brand storytelling across our stores and digital platforms. We’re home to the world’s most-loved lingerie, iconic sleepwear, athleisure, swim, and award‑winning fragrances. Our people create unforgettable customer moments while shaping an inclusive and supportive workplace where individuality is celebrated. We believe in potential as much as experience. If you’re passionate about the brand, aligned with our values, and excited to grow – even if you don’t tick every box – we’d still love to hear from you.
Benefits- Flexible working schedules to suit both business and lifestyle.
- 25 % off a wide selection of styles at Victoria Secret, Next, Gap in-store.
- Exclusive offers from over 3,500 retailers through Reward Gateway.
- Incentives and competitions with prizes all year round.
- Access to free financial, health and wellbeing services, including 24/7 digital GP.
- Learning and development opportunities, on‑the‑job training.
- Core benefits such as pension contributions and life assurance.
Conditions apply to all benefits. These benefits are discretionary and subject to change. We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. If you need support with your application due to a disability or long‑term condition, please contact UKHR@victoriassecret.co.uk (include 'Workplace Adjustments' in the subject line).
Sales Associate - V S Oxford Street (N116599) employer: Next
Contact Detail:
Next Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate - V S Oxford Street (N116599)
✨Tip Number 1
Get to know the brand! Before your interview, dive into Victoria’s Secret’s history, values, and products. This will not only help you answer questions but also show your genuine passion for the brand.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate how you’d handle different customer interactions. Role-playing with a friend can really help you feel more confident.
✨Tip Number 3
Show off your teamwork spirit! Be ready to share examples of how you’ve worked well in a team before. Highlighting your flexibility and supportiveness will resonate with the hiring team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and serious about joining the team at Victoria’s Secret.
We think you need these skills to ace Sales Associate - V S Oxford Street (N116599)
Some tips for your application 🫡
Show Your Passion for Retail: When writing your application, let your enthusiasm for retail shine through! Share specific examples of how you've created unique experiences for customers in the past. We love to see that passion!
Highlight Your Customer Service Skills: Make sure to emphasise your customer service skills in your application. Talk about times when you went above and beyond to help a customer. Remember, we’re all about delivering exceptional experiences!
Be a Team Player: We value teamwork, so don’t forget to mention your ability to work well with others. Share stories that showcase your flexibility and supportiveness in a team environment. It’s all about building relationships!
Apply Through Our Website: Finally, make sure to apply through our website! It’s the best way for us to receive your application and get to know you better. We can’t wait to hear from you!
How to prepare for a job interview at Next
✨Know the Brand Inside Out
Before your interview, make sure you research Victoria’s Secret thoroughly. Understand their products, values, and what sets them apart in the retail world. This knowledge will help you demonstrate your passion for the brand and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've delivered exceptional customer service. Think about times when you went above and beyond to help a customer or resolved a challenging situation. This will highlight your ability to create unique experiences for customers, which is key for a Sales Associate role.
✨Demonstrate Team Spirit
Since the role requires being a team player, come ready to discuss how you've collaborated with others in previous jobs. Share specific instances where you supported your colleagues or contributed to a positive working environment. This will show that you can thrive in a fast-paced, team-oriented setting.
✨Prepare for Practical Scenarios
Expect to be asked about how you would handle specific situations, such as assisting a customer with bra fitting or managing stock replenishment. Practise your responses to these scenarios so you can confidently showcase your problem-solving skills and adaptability during the interview.