At a Glance
- Tasks: Deliver exceptional customer service and assist with product selection in a vibrant retail environment.
- Company: Join the iconic Victoria’s Secret team, known for its supportive culture and passion for customer experience.
- Benefits: Enjoy flexible hours, 25% off products, and access to health and wellbeing services.
- Other info: Flexible schedules and opportunities for on-the-job training await you!
- Why this job: Be part of a fun, fast-paced team that values your growth and creativity.
- Qualifications: Passion for retail and eagerness to learn about customer service and products.
The predicted salary is between 20800 - 26400 £ per year.
15hrs p/w; Sun 12:00 - 18:00; Mon 12:00 - 18:00; Wed 11:00 - 15:00
About The Role
As a Sales Associate at Victoria’s Secret you’ll work in an exciting, engaging, fast‑paced environment, surrounded by a friendly and supportive team who are all connected through their passion for delivering the very best customer experience. No two days are ever the same, which is part of the fun.
Responsibilities
- Customer Service – deliver exceptional customer experience, from helping them find the perfect product to completing their purchase at the till.
- Brand Bra Experience – provide brand bra fitting experience, giving customers expert advice on sizing and suitable styles.
- Visual Merchandising – own merchandising and presentation of products, helping customers find what they need.
- Store Standards – maintain front and back store standards, manage deliveries, stock replenishment, support loss prevention, and adhere to health & safety procedures.
About You
- Passion for retail – keen to create a unique experience for every customer.
- Love the customer – eager to learn and develop customer service skills and product knowledge.
- Relationships that count – desire to build valued relationships with team and customers.
- Team Player – flexible, supportive, contributes to a positive working environment.
- Fast is fun – thrive in busy environments and adapt to multiple tasks throughout the day.
About Us
Victoria’s Secret UK & IRE is a joint venture between Victoria’s Secret & Co. and Next plc group uniting global retail leaders to deliver iconic lingerie, seamless service, and brand storytelling. We’re home to world’s most‑loved lingerie, sleepwear, athleisure, swim, and award‑winning fragrances. Our people create unforgettable customer moments while shaping an inclusive and supportive workplace. We believe in potential as much as experience.
About The Team
We offer flexible working schedules, 25% off on a wide selection of styles, exclusive offers via Reward Gateway, incentives and competitions, free financial, health, and wellbeing services, and learning and development opportunities, including on‑the‑job training. Core benefits such as pension contributions and life assurance apply. We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. If you need support due to a disability or long‑term condition, email UKHR@victoriassecret.co.uk (please include ‘Workplace Adjustments’ in the subject line). Conditions apply to all benefits. These benefits are discretionary and subject to change.
Sales Associate - V S Manchester (N120147) employer: Next
At Victoria’s Secret, we pride ourselves on being an exceptional employer, offering a vibrant and inclusive work culture where every team member is valued. With flexible working schedules, generous employee discounts, and comprehensive health and wellbeing services, we empower our Sales Associates to thrive in a dynamic retail environment while fostering personal and professional growth through ongoing training and development opportunities.
