At a Glance
- Tasks: Deliver exceptional customer service and assist with product selection in a vibrant retail environment.
- Company: Join the iconic Victoria’s Secret team, known for its supportive and inclusive culture.
- Benefits: Enjoy flexible hours, 25% off products, and access to health and wellbeing services.
- Other info: Flexible schedules and opportunities for personal growth in a fun, fast-paced setting.
- Why this job: Be part of a dynamic team that creates unforgettable customer experiences every day.
- Qualifications: Passion for retail and a desire to learn about customer service and product knowledge.
The predicted salary is between 10 - 12 £ per hour.
13.75 hrs p/w; Sun 12:45 - 18:00; Mon 17:30 - 22:00; Fri 18:30 - 22:45
About The Role
As a Sales Associate at Victoria’s Secret you’ll work in an exciting, engaging, fast‑paced environment, surrounded by a friendly and supportive team who are all connected through their passion for delivering the very best customer experience.
Job Description Shifts You Are Applying For:
13.75 hrs p/w; Sun 12:45 - 18:00; Mon 17:30 - 22:00; Fri 18:30 - 22:45. No two days are ever the same, which is part of the fun, however we can give you an idea of what’s in store for you…
- Customer Service – delivering an exceptional customer experience to all customers, helping them find the perfect product and complete their purchase at the till.
- Brand Bra Experience – providing our brand bra fitting experience, giving customers expert advice as to their size and what styles suit their needs best.
- Visual Merchandising – owning the merchandising and presentation of our products, helping customers find the products they need, and the things they didn’t even know they needed.
- Store Standards – maintaining store standards, front and back, including managing deliveries, maintaining stock replenishment, helping loss prevention and adhering to health & safety procedures.
About You
- Passion for retail – You have a passion for all things retail whether it be front or back of house, ultimately creating a unique experience for every customer is your favourite thing to do.
- Love the customer – You have a keenness to learn and develop your customer service skills and product knowledge, always wanting to take part in the amazing learning programmes we have to offer.
- Relationships that count – You are keen to be part of the business and want to develop valued relationships with your team and our customers.
- Team Player – You are flexible, supportive and contribute to a positive working environment for all team members.
- Fast is fun – you like to work in a busy environment and can adapt to completing different tasks throughout the day.
About Us
Victoria’s Secret UK & IRE is a joint venture between Victoria’s Secret & Co. and Next plc group uniting two global retail leaders to deliver iconic lingerie, seamless service, and standout brand storytelling across our stores and digital platforms. We’re home to the world’s most-loved lingerie, iconic sleepwear, athleisure, swim, and award-winning fragrances. But it’s our people who make the magic. Our teams create unforgettable customer moments while shaping an inclusive and supportive workplace where individuality is celebrated. We believe in potential as much as experience. If you’re passionate about the brand, aligned with our values, and excited to grow – even if you don’t tick every box – we’d still love to hear from you.
About The Team
- Set flexible working schedules to suit both the business and your lifestyle
- 25% off a wide selection of styles at Victoria's Secret, Next, Gap in-store
- Exclusive offers from over 3,500 retailers through Reward Gateway
- Incentives and competitions with amazing prizes that run all year round
- Access to free financial, health, and wellbeing services, including 24/7 digital GP
- Learning and development opportunities, as well as on-the-job training
- Core benefits such as pension contributions and life assurance
Conditions apply to all benefits. These benefits are discretionary and subject to change. We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long‑term condition, feel free to get in touch with us by email UKHR@victoriassecret.co.uk (please include “Workplace Adjustments” in the subject line).
Sales Associate - V S Manchester (N117710) employer: Next
At Victoria’s Secret, we pride ourselves on being an exceptional employer, offering a vibrant and inclusive work culture where individuality is celebrated. Our Sales Associates enjoy flexible working schedules, generous discounts, and access to comprehensive health and wellbeing services, alongside robust learning and development opportunities that foster personal and professional growth. Join our passionate team in Manchester, where every day brings new challenges and the chance to create unforgettable customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Associate - V S Manchester (N117710)
✨Tip Number 1
Get to know the brand! Before your interview, dive into Victoria’s Secret’s history and values. This will not only help you answer questions but also show your passion for the brand.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate how you’d handle different customer interactions. Being able to showcase your ability to create a unique experience is key.
✨Tip Number 3
Be ready to talk teamwork! Share examples of how you’ve worked well in a team before. Highlighting your flexibility and supportiveness will resonate with the hiring team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our amazing team at Victoria’s Secret.
We think you need these skills to ace Sales Associate - V S Manchester (N117710)
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for retail in your application! Share specific examples of how you've created memorable customer experiences or how you love being part of a team. This will help us understand why you're the perfect fit for our vibrant environment.
Tailor Your Application:Make sure to customise your application to highlight your skills that match the job description. Whether it's your customer service experience or your knack for visual merchandising, we want to know how you can contribute to our team!
Be Yourself:We value individuality, so don’t be afraid to let your personality shine through in your application. Share what makes you unique and how you can bring that to our team at Victoria’s Secret. Authenticity goes a long way!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better. We can’t wait to hear from you!
How to prepare for a job interview at Next
✨Know the Brand Inside Out
Before your interview, make sure you research Victoria’s Secret thoroughly. Understand their products, values, and what makes them unique in the retail space. This will not only show your passion for the brand but also help you answer questions about how you can contribute to delivering an exceptional customer experience.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think of specific situations where you went above and beyond to help a customer. This aligns perfectly with the role's focus on creating unique experiences for every customer.
✨Demonstrate Team Spirit
Since being a team player is crucial for this role, be ready to discuss how you've collaborated with others in previous jobs. Share stories that highlight your flexibility and supportiveness, showing that you can contribute to a positive working environment.
✨Embrace the Fast-Paced Environment
Victoria’s Secret thrives in a busy atmosphere, so express your enthusiasm for working in such an environment. Prepare to discuss how you handle multiple tasks and adapt quickly to changes, as this will resonate well with the interviewers looking for someone who enjoys the hustle and bustle of retail.
