At a Glance
- Tasks: Deliver exceptional customer service and assist with product selection in a vibrant retail environment.
- Company: Join the iconic Victoria’s Secret team, known for its inclusive and supportive culture.
- Benefits: Enjoy flexible schedules, 25% off products, and access to health and wellbeing services.
- Other info: Exciting incentives and competitions throughout the year, plus opportunities for personal development.
- Why this job: Be part of a dynamic team that celebrates individuality and empowers you to grow.
- Qualifications: Passion for retail and a desire to learn about customer service and product knowledge.
The predicted salary is between 10 - 12 € per hour.
8.50hrs p/w; Tue 13:15 - 17:15; Sat 10:00 - 14:30
About The Role
As a Sales Associate at Victoria’s Secret you’ll work in an exciting, engaging, fast‑paced environment, surrounded by a friendly and supportive team who are all connected through their passion for delivering the very best customer experience.
Job Description
SHIFTS YOU ARE APPLYING FOR: 8.50hrs p/w; Tue 13:15 - 17:15; Sat 10:00 - 14:30
No two days are ever the same, which is part of the fun, however we can give you an idea of what’s in store for you…
- Customer Service – through your passion for our products, you’ll be delivering an exceptional customer experience to all our customers, from helping them find the perfect product to helping them complete their purchase at the till.
- Brand Bra Experience – providing our brand bra fitting experience, giving customers expert advice as to their size and what styles suit their needs best.
- Visual Merchandising – with the training provided you’ll be owning the merchandising and presentation of our products, helping customers find the products they need, and the things they didn’t even know they needed.
- Store Standards – maintaining store standards, front and back, including managing deliveries, maintaining stock replenishment, helping loss prevention and adhering to health & safety procedures.
About You
- Passion for retail – You have a passion for all things retail whether it be front or back of house, ultimately creating a unique experience for every customer is your favourite thing to do.
- Love the customer – You have a keenness to learn and develop your customer service skills and product knowledge, always wanting to take part in the amazing learning programmes we have to offer.
- Relationships that count – You are keen to be part of the business and want to develop valued relationships with your team and our customers.
- Team Player – You are flexible, supportive and contribute to a positive working environment for all team members.
- Fast is fun – you like to work in a busy environment and can adapt to completing different tasks throughout the day.
About Us
Victoria’s Secret UK & IRE is a joint venture between Victoria’s Secret & Co. and Next plc group uniting two global retail leaders to deliver iconic lingerie, seamless service, and standout brand storytelling across our stores and digital platforms. We’re home to the world’s most‑loved lingerie, iconic sleepwear, athleisure, swim, and award‑winning fragrances. But it’s our people who make the magic. Our teams create unforgettable customer moments while shaping an inclusive and supportive workplace where individuality is celebrated. We believe in potential as much as experience. If you’re passionate about the brand, aligned with our values, and excited to grow – even if you don’t tick every box – we’d still love to hear from you. So, apply today and help to shape the future of one of the world’s most iconic brands, where every colleague is empowered to feel confident, valued, and unapologetically themselves.
About The Team
Being part of our iconic world isn’t the only thing we have on offer, you’ll also have access to:
- Set flexible working schedules to suit both the business and your lifestyle.
- 25% off a wide selection of styles at Victoria's Secret, Next, Gap in-store.
- Exclusive offers from over 3,500 retailers through Reward Gateway.
- Incentives and competitions with amazing prizes that run all year round.
- Access to free financial, health, and wellbeing services, including 24/7 digital GP.
- Learning and development opportunities, as well as on‑the‑job training.
- Core benefits such as pension contributions and life assurance.
Conditions apply to all benefits. These benefits are discretionary and subject to change. We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long‑term condition, feel free to get in touch with us by email UKHR@victoriassecret.co.uk (please include “Workplace Adjustments” in the subject line).
Sales Associate - V S Manchester (N116309) employer: Next
At Victoria's Secret, we pride ourselves on being an exceptional employer, offering a vibrant and inclusive work culture where every team member is valued and empowered. With flexible working schedules, generous employee discounts, and extensive learning and development opportunities, we ensure that our Sales Associates thrive in a supportive environment while delivering outstanding customer experiences. Join us in Manchester and be part of a passionate team dedicated to creating unforgettable moments for our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Associate - V S Manchester (N116309)
✨Tip Number 1
Get to know the brand! Before your interview, dive into Victoria’s Secret’s products and values. Show us your passion for retail and how you can contribute to creating that unforgettable customer experience.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. We want to hear about those moments during your chat with us!
✨Tip Number 3
Be ready to showcase your teamwork spirit! Share examples of how you’ve supported your colleagues in the past. We love team players who contribute to a positive work environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our amazing team at Victoria’s Secret.
We think you need these skills to ace Sales Associate - V S Manchester (N116309)
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for retail in your application! Share why you love working with customers and how you can create unique experiences for them. A little passion goes a long way!
Tailor Your Application:Make sure to customise your application to highlight your skills that match the job description. Mention your experience with customer service, visual merchandising, or any relevant training you've had.
Be Yourself:We want to know the real you! Don’t be afraid to let your personality shine through in your application. Authenticity is key, and we value individuality just as much as experience.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you on the path to joining our amazing team!
How to prepare for a job interview at Next
✨Know the Brand Inside Out
Before your interview, dive deep into Victoria’s Secret's products and values. Familiarise yourself with their latest collections and understand what makes their customer experience unique. This will show your passion for the brand and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about times when you went above and beyond to help a customer or resolved a tricky situation. This will demonstrate your commitment to creating memorable experiences for customers.
✨Emphasise Teamwork and Flexibility
Since the role requires being part of a supportive team, be ready to discuss your experiences working collaboratively. Share instances where you adapted to different tasks or supported your colleagues, highlighting your ability to thrive in a fast-paced environment.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared that show your interest in the role and the company. You might ask about training opportunities or how the team celebrates successes. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
