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- Tasks: Deliver exceptional customer experiences and assist with product selection at Victoria's Secret.
- Company: Join the iconic Victoria's Secret team in a vibrant retail environment.
- Benefits: Enjoy 25% off products, exclusive offers, and access to health services.
- Why this job: Be part of a passionate team and create memorable shopping experiences.
- Qualifications: A love for retail and eagerness to learn about customer service.
- Other info: Flexible hours and opportunities for personal growth in a supportive atmosphere.
Company: Victoria's Secret
Location: Greater Manchester, England, United Kingdom
Shift: 8.50hrs per week; Wed 07:00 - 11:00; Sat 12:00 - 16:30
About The Role
As a Sales Associate at Victoria’s Secret you’ll work in an exciting, engaging, fast‑paced environment, surrounded by a friendly and supportive team who are all connected through their passion for delivering the very best customer experience.
- Customer Service - delivering an exceptional customer experience to all customers, from helping them find the perfect product to helping them complete their purchase at the till.
- Brand Bra Experience - providing our brand bra fitting experience, giving customers expert advice as to their size and which styles suit them best.
- Visual Merchandising - owning the merchandising and presentation of our products, helping customers find the products they need, and the things they didn’t even know they needed!
- Store Standards - maintaining store standards, front and back, including managing deliveries, maintaining stock replenishment, helping loss prevention and adhering to health & safety procedures.
About You
- Passion for retail - You have a passion for all things retail whether it be front or back of house, ultimately creating a unique experience for every customer is your favourite thing to do.
- Love the customer - You have a keenness to learn and develop your customer service skills and product knowledge, always wanting to take part in the amazing learning programmes we have to offer.
- Relationships that count - You are keen to be part of the business and want to develop valued relationships with your team and our customers.
- Team Player - You are flexible, supportive and contribute to a positive working environment for all team members.
- Fast is fun - you like to work in a busy environment and can adapt to completing different tasks throughout the day.
About Us
We are the specialist retailer of fashion‑inspired signature lingerie, sleepwear, athleisure and swim, as well as award‑winning prestige fragrances and body care. Our associates are the core of our business and by bringing our brand values to life, they create lifelong relationships with our customers and inspire a happy, healthy and inclusive workplace where we cherish our diversity.
While our job adverts outline ideal skills and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Victoria’s Secret and you can demonstrate an alignment with core parts of the role and our values, we would encourage you to apply.
We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long‑term condition, feel free to get in touch with us by email UKHR@victoriassecret.co.uk (please include ‘Workplace Adjustments’ in the subject line).
About The Team
Being part of a great brand isn’t the only thing we have on offer, you’ll also get access to:
- 25% off a huge selection of Victoria's Secret, Next, Gap in store.
- Amazing deals and exclusive offers from over 3,500 retailers through Reward Gateway.
- Incentives and competitions with amazing prizes that run all year round.
- Access to free financial, health and wellbeing services including 24/7 digital GP.
- Learning and development opportunities and support with upskilling core skills through on‑the‑job training.
- Core benefits such as pension contributions and life assurance.
Seniority level: Entry level
Employment type: Part‑time
Job function: Sales and Business Development
Industries: Retail
Sales Associate - V S Manchester (N102490) employer: Next
Contact Detail:
Next Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate - V S Manchester (N102490)
✨Tip Number 1
Get to know the brand! Before your interview, dive into Victoria's Secret's history, values, and products. This will not only help you answer questions better but also show your genuine interest in being part of the team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate how you'd handle different customer interactions. Being able to showcase your passion for delivering an exceptional experience will definitely set you apart.
✨Tip Number 3
Network with current employees! If you know anyone working at Victoria's Secret, reach out for a chat. They can provide insider tips on what the team values and what to highlight during your interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team. Don’t forget to follow up after applying; a little persistence goes a long way!
We think you need these skills to ace Sales Associate - V S Manchester (N102490)
Some tips for your application 🫡
Show Your Passion for Retail: When writing your application, let your love for retail shine through! Share any experiences that highlight your enthusiasm for creating unique customer experiences. We want to see how you connect with our brand values.
Tailor Your Application: Make sure to customise your application to reflect the specific skills and qualities mentioned in the job description. Highlight your customer service skills and any relevant experience that aligns with what we’re looking for at Victoria’s Secret.
Be Yourself: We value individuality, so don’t be afraid to let your personality come through in your application. Share stories or examples that showcase your teamwork and adaptability in a fast-paced environment – we love a good team player!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better. Plus, it shows you’re serious about joining our amazing team!
How to prepare for a job interview at Next
✨Know the Brand Inside Out
Before your interview, make sure you research Victoria's Secret thoroughly. Understand their products, values, and what sets them apart in the retail world. This knowledge will help you answer questions confidently and show your genuine interest in the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about times when you went above and beyond to help a customer or resolved a tricky situation. This will demonstrate your passion for creating unique customer experiences.
✨Emphasise Teamwork and Flexibility
As a Sales Associate, being a team player is crucial. Be ready to discuss how you've collaborated with others in previous roles and how you adapt to different tasks. Highlighting your ability to contribute positively to a team will resonate well with the interviewers.
✨Dress the Part
Since you're applying for a role in fashion retail, make sure to dress smartly and in line with the brand's aesthetic for your interview. This shows that you understand the importance of presentation and are serious about the role.
