At a Glance
- Tasks: Deliver exceptional customer service and create a unique shopping experience.
- Company: Join the iconic Victoria’s Secret team in a vibrant retail environment.
- Benefits: Enjoy flexible hours, discounts, and exclusive offers from top retailers.
- Other info: Opportunities for growth and development in an inclusive workplace.
- Why this job: Be part of a supportive team and help shape unforgettable customer moments.
- Qualifications: Passion for retail and eagerness to learn about products and customer service.
The predicted salary is between 10 - 12 £ per hour.
12hrs p/w; Sun 10:00 - 16:30; Sat 13:00 - 19:30
About the Role
As a Sales Associate at Victoria’s Secret you’ll work in an exciting, engaging, fast‑paced environment, surrounded by a friendly and supportive team who are all connected through their passion for delivering the very best customer experience. No two days are ever the same, which is part of the fun, however we can give you an idea of what’s in store for you…
Responsibilities
- Customer Service – delivering an exceptional customer experience from helping them find the perfect product to completing their purchase at the till.
- Brand Bra Experience – providing our brand bra fitting experience and giving customers expert advice on size and suitable styles.
- Visual Merchandising – owning the merchandising and presentation of our products, helping customers find what they need.
- Store Standards – maintaining front‑ and back‑office standards, managing deliveries, stock replenishment, loss prevention and adhering to health & safety procedures.
About You
- Passion for retail – you enjoy all aspects of retail and creating a unique experience for every customer.
- Love the customer – you have a keenness to learn and develop customer service skills and product knowledge.
- Relationships that count – you are keen to build valued relationships with teammates and customers.
- Team player – you are flexible, supportive and contribute to a positive working environment.
- Fast is fun – you thrive in a busy environment and can adapt to completing different tasks throughout the day.
About Us
Victoria’s Secret UK & IRE is a joint venture between Victoria’s Secret & Co. and Next plc group, uniting two global retail leaders to deliver iconic lingerie, seamless service, and standout brand storytelling across our stores and digital platforms. We’re home to the world’s most‑loved lingerie, iconic sleepwear, athleisure, swim, and award‑winning fragrances. Our people create unforgettable customer moments while shaping an inclusive and supportive workplace where individuality is celebrated. We believe in potential as much as experience. If you’re passionate about the brand, aligned with our values, and excited to grow – even if you don’t tick every box – we’d still love to hear from you. So, apply today and help shape the future of one of the world’s most iconic brands, where every colleague is empowered to feel confident, valued, and unapologetically themselves.
Benefits
- Set flexible working schedules.
- 25% off a wide selection of styles at Victoria’s Secret, Next, Gap in‑store.
- Exclusive offers from over 3,500 retailers through Reward Gateway.
- Incentives and competitions with amazing prizes that run all year round.
- Access to free financial, health and wellbeing services, including 24/7 digital GP.
- Learning and development opportunities, as well as on‑the‑job training.
- Core benefits such as pension contributions and life assurance.
Conditions apply to all benefits. These benefits are discretionary and subject to change. We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long‑term condition, feel free to get in touch with us by email UKHR@victoriassecret.co.uk (please include “Workplace Adjustments” in the subject line).
Sales Associate - Stockton (N117830) employer: Next
At Victoria’s Secret, we pride ourselves on being an exceptional employer, offering a vibrant and inclusive work culture where every team member is valued and empowered. Our flexible working schedules, generous employee discounts, and comprehensive health and wellbeing services ensure that our Sales Associates thrive both personally and professionally. With a strong focus on learning and development, we provide ample opportunities for growth within one of the world’s most iconic brands, making it a rewarding place to build your career in retail.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Associate - Stockton (N117830)
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Next, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Sales Associate - Stockton (N117830)
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Next that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Next will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Next and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Next
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Next, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Next!
