At a Glance
- Tasks: Deliver exceptional customer service and assist with bra fitting and product recommendations.
- Company: Join the iconic Victoria’s Secret team in a vibrant retail environment.
- Benefits: Enjoy 25% off products, flexible schedules, and access to health and wellbeing services.
- Other info: Flexible working hours and opportunities for personal growth.
- Why this job: Be part of a supportive team and create unforgettable customer experiences.
- Qualifications: Passion for retail and eagerness to learn about customer service.
The predicted salary is between 20800 - 26400 £ per year.
15hrs p/w; Sun 10:30 - 17:00; Thu 16:15 - 20:15; Fri 16:30 - 21:45
About The Role
As a Sales Associate at Victoria’s Secret you’ll work in an exciting, engaging, fast-paced environment, surrounded by a friendly and supportive team who are all connected through their passion for delivering the very best customer experience.
Responsibilities
- Customer Service – Deliver an exceptional customer experience by helping customers find the perfect product and guiding them through the purchase at the till.
- Brand Bra Experience – Provide expert advice on bra fitting, sizing, and recommend styles that best suit each customer.
- Visual Merchandising – Own the merchandising and presentation of our products, helping customers find what they need and uncover hidden treasures.
- Store Standards – Maintain front‑ and back‑store standards, manage deliveries, replenish stock, assist with loss prevention, and adhere to health & safety procedures.
About You
- Passion for retail – You enjoy creating a unique experience for every customer, whether in front or back of the house.
- Love the customer – You are keen to learn and develop your customer service skills and product knowledge, and actively engage in our learning programmes.
- Relationships that count – You wish to be part of the business and build valued relationships with teammates and customers.
- Team Player – You are flexible, supportive and contribute to a positive working environment for all team members.
- Fast is fun – You thrive in a busy environment and can adapt to completing different tasks throughout the day.
About Us
Victoria’s Secret UK & IRE is a joint venture between Victoria’s Secret & Co. and Next plc group, uniting two global retail leaders to deliver iconic lingerie, seamless service, and standout brand storytelling across our stores and digital platforms.
We’re home to the world’s most-loved lingerie, iconic sleepwear, athleisure, swim, and award‑winning fragrances.
Our people make the magic – creating unforgettable customer moments while shaping an inclusive and supportive workplace where individuality is celebrated.
We believe in potential as much as experience.
If you’re passionate about the brand, aligned with our values, and excited to grow – even if you don’t tick every box – we’d still love to hear from you.
- About The Team
- Set flexible working schedules to suit both the business and your lifestyle.
- 25% off a wide selection of styles at Victoria’s Secret, Next, Gap in‑store.
- Exclusive offers from over 3,500 retailers through Reward Gateway.
- Incentives and competitions with amazing prizes that run all year round.
- Access to free financial, health, and wellbeing services, including 24/7 digital GP.
- Learning and development opportunities and on‑the‑job training.
- Core benefits such as pension contributions and life assurance. Conditions apply to all benefits. These benefits are discretionary and subject to change.
We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary.
If you need support with your application due to a disability or long‑term condition, please email
(include “Workplace Adjustments” in the subject line).
#J-18808-Ljbffr
StudySmarter Expert Advice🤫
We think this is how you could land Sales Associate - Metro Centre (N121325)
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Next, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Sales Associate - Metro Centre (N121325)
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Next that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Next will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Next and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Next
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Next, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Next!
