At a Glance
- Tasks: Deliver exceptional customer service and assist with product recommendations.
- Company: Join a leading retailer of fashion-inspired lingerie and sleepwear.
- Benefits: Enjoy 25% off products, exclusive offers, and health services.
- Other info: Flexible hours with opportunities for learning and development.
- Why this job: Be part of a supportive team and create memorable customer experiences.
- Qualifications: Passion for retail and strong communication skills.
Join to apply for the Sales Associate - Glasgow Fort (N99998) role at Next
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Job Description
Shifts
- 12hrs p/w; Wed 10:00 - 14:00; Thu 14:00 - 18:00; Fri 12:00 - 16:00
About The Role
As a Sales Associate you’ll work in an exciting, engaging, fast-paced environment, surrounded by a friendly and supportive team who are connected through their passion for delivering the very best customer experience.
Responsibilities
- Customer Service - delivering an exceptional customer experience, helping customers find the right product and complete purchases at the till
- Brand Bra Experience - providing bra fitting advice and expert recommendations on size and styles
- Visual Merchandising - owning merchandising and presentation, helping customers find products and discover items they didn’t know they needed
- Store Standards - maintaining front and back of house standards, managing deliveries, stock replenishment, assisting loss prevention, and adhering to health & safety procedures
About You
- Passion for retail and creating a unique customer experience
- Loves the customer and keen to learn and develop product knowledge
- Relationship-focused, eager to develop valued relationships with team and customers
- Team Player - flexible, supportive and positive
- Thrives in a busy environment and can switch between tasks efficiently
About Us
We are the specialist retailer of fashion-inspired lingerie, sleepwear, athleisure and swim, plus prestige fragrances and body care. Our associates are core to our business and help create lifelong relationships with customers in a diverse, inclusive workplace.
If you do not meet every desired criteria but believe you have the skills and interest to thrive in this role and align with our values, we encourage you to apply.
About The Team
Benefits include:
- 25% off a wide selection of Victoria\'s Secret, Next, Gap products in-store
- Access to exclusive offers from 3,500+ retailers via Reward Gateway
- Incentives and prizes throughout the year
- Free financial, health and wellbeing services including 24/7 digital GP
- Learning and development opportunities with on-the-job training
- Pension contributions and life assurance
Conditions apply to all benefits. Benefits are discretionary and subject to change.
We aim to support all candidates during the application process and provide workplace adjustments when necessary. If you need support with your application due to a disability or long-term condition, contact UKHR@victoriassecret.co.uk (include \'Workplace Adjustments\' in the subject line).
Sales Associate - Glasgow Fort (N99998) employer: Next
At Next, we pride ourselves on being an exceptional employer, offering a vibrant work culture where our Sales Associates thrive in a supportive and dynamic environment. With benefits like generous discounts on top brands, access to exclusive retailer offers, and comprehensive health and wellbeing services, we are committed to fostering employee growth through continuous learning and development opportunities. Join us at Glasgow Fort, where your passion for retail and customer service will be valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Associate - Glasgow Fort (N99998)
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Next, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Sales Associate - Glasgow Fort (N99998)
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Next that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Next will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Next and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Next
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Next, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Next!
