At a Glance
- Tasks: Deliver exceptional customer service and assist with product recommendations.
- Company: Join a leading retailer of fashion-inspired lingerie and sleepwear.
- Benefits: Enjoy 25% off products, exclusive offers, and health services.
- Why this job: Be part of a supportive team and create memorable customer experiences.
- Qualifications: Passion for retail and strong communication skills.
- Other info: Flexible hours with opportunities for learning and development.
Join to apply for the Sales Associate – Glasgow Fort (N99998) role at Next
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Job Description
Shifts
- 12hrs p/w; Wed 10:00 – 14:00; Thu 14:00 – 18:00; Fri 12:00 – 16:00
About The Role
As a Sales Associate you’ll work in an exciting, engaging, fast-paced environment, surrounded by a friendly and supportive team who are connected through their passion for delivering the very best customer experience.
Responsibilities
- Customer Service – delivering an exceptional customer experience, helping customers find the right product and complete purchases at the till
- Brand Bra Experience – providing bra fitting advice and expert recommendations on size and styles
- Visual Merchandising – owning merchandising and presentation, helping customers find products and discover items they didn’t know they needed
- Store Standards – maintaining front and back of house standards, managing deliveries, stock replenishment, assisting loss prevention, and adhering to health & safety procedures
About You
- Passion for retail and creating a unique customer experience
- Loves the customer and keen to learn and develop product knowledge
- Relationship-focused, eager to develop valued relationships with team and customers
- Team Player – flexible, supportive and positive
- Thrives in a busy environment and can switch between tasks efficiently
About Us
We are the specialist retailer of fashion-inspired lingerie, sleepwear, athleisure and swim, plus prestige fragrances and body care. Our associates are core to our business and help create lifelong relationships with customers in a diverse, inclusive workplace.
If you do not meet every desired criteria but believe you have the skills and interest to thrive in this role and align with our values, we encourage you to apply.
About The Team
Benefits include:
- 25% off a wide selection of Victoria\’s Secret, Next, Gap products in-store
- Access to exclusive offers from 3,500+ retailers via Reward Gateway
- Incentives and prizes throughout the year
- Free financial, health and wellbeing services including 24/7 digital GP
- Learning and development opportunities with on-the-job training
- Pension contributions and life assurance
Conditions apply to all benefits. Benefits are discretionary and subject to change.
We aim to support all candidates during the application process and provide workplace adjustments when necessary. If you need support with your application due to a disability or long-term condition, contact UKHR@victoriassecret.co.uk (include \’Workplace Adjustments\’ in the subject line).
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Sales Associate - Glasgow Fort (N99998) employer: Next
Contact Detail:
Next Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate - Glasgow Fort (N99998)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Next and their values. This will help you connect with the team and show that you're genuinely interested in being part of their culture.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your passion for retail and customer service.
✨Tip Number 3
Dress the part! Since you're applying for a Sales Associate role, make sure to wear something smart and stylish that reflects the brand's vibe. First impressions matter, so show them you can represent Next well!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Sales Associate - Glasgow Fort (N99998)
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for retail and customer service right from the start. Share experiences that highlight your love for creating unique customer experiences, as this is what we value most!
Tailor Your Application: Make sure to customise your application to reflect the specific skills and qualities mentioned in the job description. We want to know how you fit into our team and can contribute to our goals.
Be Yourself: We’re looking for genuine individuals who can build relationships with customers and teammates. Don’t be afraid to let your personality shine through in your written application!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Next
✨Know the Brand Inside Out
Before your interview, take some time to research Next and its product offerings, especially in lingerie and athleisure. Understanding their brand values and customer experience focus will help you answer questions confidently and show your passion for retail.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about how you helped customers find the right products or resolved issues. This will demonstrate your ability to thrive in a fast-paced environment and your commitment to creating a unique customer experience.
✨Be Ready for Role-Play Scenarios
In retail interviews, you might be asked to role-play a customer interaction. Practice how you would approach helping a customer with bra fitting advice or making product recommendations. This will showcase your relationship-focused attitude and your eagerness to develop valued relationships with customers.
✨Emphasise Teamwork and Flexibility
Since the role requires being a supportive team player, think of instances where you worked well in a team or adapted to changing situations. Highlighting your flexibility and positive attitude will resonate well with the interviewers, as they value a collaborative spirit in their associates.