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- Tasks: Deliver exceptional customer service and assist with product selection in a vibrant retail environment.
- Company: Join the iconic Victoria’s Secret team, known for its inclusive and supportive culture.
- Benefits: Enjoy flexible schedules, 25% off products, and access to health and wellbeing services.
- Why this job: Be part of a dynamic team that values individuality and offers growth opportunities.
- Qualifications: Passion for retail and a desire to learn about customer service and product knowledge.
- Other info: Exciting incentives and competitions throughout the year to keep you motivated.
The predicted salary is between 13 - 16 £ per hour.
Shift Schedule: 17.75hrs p/w; Sun 13:00 - 17:00; Mon 16:00 - 20:00; Tue 16:00 - 20:00; Fri 08:45 - 15:00
About The Role
As a Sales Associate at Victoria’s Secret you’ll work in an exciting, engaging, fast-paced environment, surrounded by a friendly and supportive team who are all connected through their passion for delivering the very best customer experience.
Job Description:
- Customer Service – through your passion for our products, you’ll be delivering an exceptional customer experience to all our customers, from helping them find the perfect product to helping them complete their purchase at the till.
- Brand Bra Experience – providing our brand bra fitting experience, giving customers expert advice as to their size and what styles suit their needs best.
- Visual Merchandising – with the training provided you’ll be owning the merchandising and presentation of our products, helping customers find the products they need, and the things they didn’t even know they needed!
- Store Standards – maintaining store standards, front and back, including managing deliveries, maintaining stock replenishment, helping loss prevention and adhering to health & safety procedures.
About You:
- Passion for retail – You have a passion for all things retail whether it be front or back of house, ultimately creating a unique experience for every customer is your favourite thing to do.
- Love the customer – You have a keenness to learn and develop your customer service skills and product knowledge, always wanting to take part in the amazing learning programmes we have to offer.
- Relationships that count – You are keen to be part of the business and want to develop valued relationships with your team and our customers.
- Team Player – You are flexible, supportive and contribute to a positive working environment for all team members.
- Fast is fun – you like to work in a busy environment and can adapt to completing different tasks throughout the day.
About Us:
Victoria’s Secret UK & IRE is a joint venture between Victoria’s Secret & Co. and Next plc group uniting two global retail leaders to deliver iconic lingerie, seamless service, and standout brand storytelling across our stores and digital platforms. We’re home to the world’s most-loved lingerie, iconic sleepwear, athleisure, swim, and award-winning fragrances. But it’s our people who make the magic. Our teams create unforgettable customer moments while shaping an inclusive and supportive workplace where individuality is celebrated. We believe in potential as much as experience. If you’re passionate about the brand, aligned with our values, and excited to grow – even if you don’t tick every box – we’d still love to hear from you. So, apply today and help to shape the future of one of the world’s most iconic brands, where every colleague is empowered to feel confident, valued, and unapologetically themselves.
About The Team:
Being part of our iconic world isn’t the only thing we have on offer, you’ll also have access to:
- Set flexible working schedules to suit both the business and your lifestyle.
- 25% off a wide selection of styles at Victoria's Secret, Next, Gap in-store.
- Exclusive offers from over 3,500 retailers through Reward Gateway.
- Incentives and competitions with amazing prizes that run all year round.
- Access to free financial, health, and wellbeing services, including 24/7 digital GP.
- Learning and development opportunities, as well as on-the-job training.
- Core benefits such as pension contributions and life assurance.
Conditions apply to all benefits. These benefits are discretionary and subject to change. We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email UKHR@victoriassecret.co.uk (please include ‘Workplace Adjustments’ in the subject line).
Sales Associate - Edinburgh (N112785) employer: Next
Contact Detail:
Next Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate - Edinburgh (N112785)
✨Tip Number 1
Get to know the brand! Before your interview, dive into Victoria’s Secret’s products and values. Show us your passion for retail and how you can contribute to creating that unforgettable customer experience.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. We want to hear about those moments during your chat with us!
✨Tip Number 3
Be ready to showcase your teamwork! Share examples of how you’ve supported your colleagues in a busy environment. We love team players who can adapt and keep the energy up!
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Plus, it shows us you’re serious about joining our amazing team at Victoria’s Secret. Don’t miss out!
We think you need these skills to ace Sales Associate - Edinburgh (N112785)
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for retail and customer service right from the start! Share experiences that highlight your love for helping customers and creating memorable shopping moments.
Tailor Your Application: Make sure to customise your application to reflect the specific role of Sales Associate. Mention how your skills align with the job description, especially around customer experience and teamwork.
Be Yourself: We want to know the real you! Don’t be afraid to let your personality shine through in your application. Authenticity is key, and we value individuality just as much as experience.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Next
✨Know the Brand Inside Out
Before your interview, make sure you research Victoria’s Secret thoroughly. Understand their products, values, and what makes them unique in the retail space. This will not only show your passion for the brand but also help you answer questions more effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about times when you went above and beyond to help a customer or resolved a difficult situation. This is crucial for a Sales Associate role!
✨Demonstrate Team Spirit
Since being a team player is key for this position, be ready to discuss how you’ve collaborated with others in previous roles. Share specific instances where you supported your colleagues or contributed to a positive work environment.
✨Be Ready for a Fast-Paced Environment
Given that no two days are the same, prepare to discuss how you handle busy situations. Share examples of how you manage multiple tasks efficiently while maintaining high standards of customer service and store presentation.