At a Glance
- Tasks: Lead and inspire your team to deliver outstanding customer service and achieve performance targets.
- Company: Join a dynamic retail environment focused on people and personal development.
- Benefits: Enjoy flexible hours, discounts, health benefits, and career growth opportunities.
- Other info: Access to exclusive discounts and a supportive work culture.
- Why this job: Make a real impact by creating a fantastic shopping experience for customers.
- Qualifications: Passion for customer service and experience in leading teams is essential.
The predicted salary is between 30000 - 40000 £ per year.
SHIFTS YOU ARE APPLYING FOR: 37.50hrs p/w; Sun 10:30 - 17:30; Mon 09:00 - 17:15; Wed 11:45 - 20:00; Thu 11:45 - 20:00; Fri 09:00 - 17:15
To be a successful Sales Manager, you will lead and inspire your team to prioritise outstanding customer service and achieve performance targets. Every day will be varied, fast paced, challenging but ultimately rewarding. People are at the heart of what we do so your experience in leading, coaching and motivating a team will be crucial to your success. You can count on us to invest in your personal development from day one. Flexible working options are available.
About the Role:
- Support the Store management team across all product areas, back of house and running the store when needed
- Manage a team to deliver amazing service and accurate stock processes in an environment which is commercial, operationally efficient, safe and where targets are met
- Create an atmosphere where supporting, motivating and inspiring your team to be at their best is at the core of everything you do
- Demonstrate a hands-on approach for all commercial and operational activities by working alongside the team
- Ensure communication is up-to-date and accurate at all times in order to meet business needs
About You:
- You are passionate about our customers, our people and our products. This passion and energetic approach to work inspires and motivate others, creating a great working atmosphere and team spirit
- You have exceptional commercial understanding, with the know how to create a fantastic shopping experience for our customers
- A team player who works at their best in a results driven, fast paced and challenging environment. You have the ability to adapt to change quickly, bringing the rest of the team on board with the new objectives
- A great communicator and can work naturally with people at all levels. You stay calm and approachable even under pressure - always realistic with your expectations of others
- Able to demonstrate the ability to problem solve, make sound business decisions, confidently challenge processes and generate innovative ideas to take the business forward
- Confident when dealing with people issues
- An effective multi tasker who can plan, organise and prioritise your workload
In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level, not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship.
What's Next
Press the apply button now to start your application. Once you have applied for the job, we will initially consider your skills and experience based on your application. If you match our criteria we will be in touch to arrange a Telephone or Video Interview to find out more about your job history and more about you as a person. The next stage would be an in store assessment.
In order to apply for this position you must not have had an unsuccessful application for a similar role in 6 months.
Fantastic rewards for doing a great job and achieving great results:
- 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
- 10% off most partner brands & up to 15% off Branded Beauty
- Sharesave Scheme
- 60% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract)
- Early VIP access to sale stock
- Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform
- Access to fantastic discounts at our Staff Shops
- Access a digital GP and other free health and wellbeing services
- Life assurance
- You can register for a discounted health plan for you and your family
- Financial Wellbeing - Save, track and enhance your financial wellbeing
- Apprenticeship - Earn, learn and gain a qualification (England stores only)
- Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store
- Support Networks - Access to Network Groups to empower and celebrate each other
- Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more
Conditions apply to all benefits. These benefits are discretionary and subject to change.
We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email careers@next.co.uk (please include 'Workplace Adjustments' in the subject line), or call us on 0116 479 2223 / 0044 116 479 2223 (line opening times are Monday to Thursday 9am - 5pm; Friday 9am - 4.45pm; Saturday 9am - 5pm & Sunday 9am - 4pm. Excludes bank holidays).
Store Sales Manager: Lead Teams, Elevate Service (Flexible Hours) in Royton employer: Next
At NEXT, we pride ourselves on being an exceptional employer, offering a dynamic work environment where our Store Sales Managers can thrive. With flexible working hours, a strong focus on personal development, and a culture that prioritises teamwork and outstanding customer service, we empower our employees to lead with passion and creativity. Our generous benefits package, including discounts on products and access to health and wellbeing services, ensures that our team feels valued and supported in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Store Sales Manager: Lead Teams, Elevate Service (Flexible Hours) in Royton
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and employees. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team, solved problems, or improved customer service. Being able to share these experiences confidently will make you stand out as a candidate who can inspire and motivate others.
✨Tip Number 3
Be ready for situational questions during your interview. They might ask how you'd handle a challenging customer or motivate a struggling team member. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly and effectively.
✨Tip Number 4
After your interview, don’t forget to follow up! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Store Sales Manager: Lead Teams, Elevate Service (Flexible Hours) in Royton
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for customer service and team leadership shine through in your application. We want to see how your energy can inspire others and create a fantastic shopping experience!
Tailor Your Experience:Make sure to highlight your relevant experience in leading and motivating teams. We’re looking for specific examples that demonstrate your ability to achieve performance targets and create a positive atmosphere.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to understand and directly relate to the role of Store Sales Manager.
Apply Through Our Website:Don’t forget to hit that apply button on our website! It’s the best way for us to receive your application and get the ball rolling on your journey with us.
How to prepare for a job interview at Next
✨Know Your Team Dynamics
Before the interview, think about how you would lead and inspire a team. Be ready to share specific examples of how you've motivated others in the past. This role is all about people, so showing your understanding of team dynamics will impress the interviewers.
✨Demonstrate Customer Passion
Prepare to discuss your passion for customer service. Think of instances where you went above and beyond to create a fantastic shopping experience. This will show that you align with their values and understand the importance of outstanding service.
✨Showcase Your Problem-Solving Skills
Be ready to tackle hypothetical scenarios during the interview. They might ask how you'd handle a difficult situation with a team member or a customer. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your problem-solving abilities.
✨Communicate Clearly and Confidently
Practice your communication skills before the interview. You’ll need to convey your ideas clearly and stay calm under pressure. Consider doing mock interviews with friends or family to build your confidence and ensure you can articulate your thoughts effectively.
