At a Glance
- Tasks: Lead a dynamic team to manage stock and enhance customer experience.
- Company: Join a leading retail brand with a focus on teamwork and personal growth.
- Benefits: Enjoy discounts, flexible working, and access to health and wellbeing services.
- Other info: Opportunities for personal development and career progression.
- Why this job: Be part of a fast-paced environment where your leadership can shine.
- Qualifications: Experience in team leadership and a passion for customer service.
The predicted salary is between 12 - 14 £ per hour.
Shift Hours: 14.50hrs per week; Sun 10:30-16:30; Thu 12:30-19:00; Sat 12:00-15:00
To be an effective Stock Manager, you will lead and inspire your successful team to prioritise achieving performance targets. Every day will be varied, fast paced, challenging but ultimately rewarding. People are at the heart of what we do so your experience in providing leadership, coaching and motivating a team will be crucial to your success. You can count on us to invest in your personal development from day one. Flexible working options are available.
About the Role:
- The Stock Manager supports the growth of our online business and ensures our customers get the very best online experience and customer service we can offer.
- You will support and encourage your team to meet performance targets, ensuring our customers get returned items refunded quickly or stock is packaged and ready to fulfil existing online orders.
- Support the Store management team across the back of house areas and communicate effectively with the Store Manager.
- Manage a team to deliver accurate stock processes in an environment which is operationally efficient, safe and where targets are met.
- Create an atmosphere where supporting, motivating and inspiring your team to be at their best is at the core of everything you do.
- Demonstrate a hands-on approach for all commercial and operational activities by adapting to change and working alongside the team.
- Ensure communication is up-to-date and accurate at all times in order to meet business needs.
About You:
- You are passionate about our customers, our people and our products.
- The passion and energetic approach to work inspires and motivates others creating a great work atmosphere and team spirit.
- You are a great communicator who is friendly, calm and efficient and can work naturally with people at all levels.
- You stay calm and approachable even under pressure – always realistic with your expectations of others.
- A team player who works at their best in a result-driven, fast and challenging environment.
- You have the ability to adapt and change quickly, bringing the rest of the team onboard with new objectives.
- Able to demonstrate the ability to problem solve, make sound business decisions, confidently challenge processes and generate innovative ideas to take the business forward.
- An effective multi-tasker who can plan, organise and prioritise your workload.
In accordance with Home Office guidance, successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level, not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship.
Benefits:
- Fantastic rewards for doing a great job and achieving great results.
- 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT).
- 10% off most partner brands & up to 15% off Branded Beauty.
- Sharesave Scheme.
- 60% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract).
- Early VIP access to sale stock.
- Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform.
- Access to fantastic discounts at our Staff Shops.
- Access a digital GP and other free health and wellbeing services.
- Life assurance.
- Discounted health plan for you and your family.
- Financial Wellbeing – Save, track and enhance your financial wellbeing.
- Apprenticeship – Earn, learn and gain a qualification (England stores only).
- Direct to Work – Discount online and instore, collect your items the next day for free from your place of work or local store.
- Support Networks – Access to Network Groups to empower and celebrate each other.
- Wellhub – Discounted flexible monthly gym memberships, with apps, PT sessions and more.
Conditions apply to all benefits. These benefits are discretionary and subject to change. We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email careers@next.co.uk (please include 'Workplace Adjustments' in the subject line), or call us on 0116 479 2223 / 0044 116 479 2223 (line opening times are Monday to Thursday 9am - 5pm; Friday 9am - 4.45pm; Saturday 9am - 5pm & Sunday 9am - 4pm. Excludes bank holidays).
Stock Manager - Tunbridge Wells Retail Park (N117920) in Royal Tunbridge Wells employer: Next
At NEXT, we pride ourselves on being an exceptional employer, offering a vibrant work culture where our employees are at the heart of everything we do. As a Stock Manager in Tunbridge Wells Retail Park, you will benefit from flexible working options, extensive personal development opportunities, and a generous rewards package, including discounts on a wide range of products. Join us to inspire and lead a dynamic team while enjoying a supportive environment that values your contributions and promotes growth.
StudySmarter Expert Advice🤫
We think this is how you could land Stock Manager - Tunbridge Wells Retail Park (N117920) in Royal Tunbridge Wells
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Next, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Stock Manager - Tunbridge Wells Retail Park (N117920) in Royal Tunbridge Wells
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Next that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Next will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Next and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Next
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Next, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Next!
