At a Glance
- Tasks: Deliver outstanding service and manage stock operations in a fast-paced retail environment.
- Company: Join a dynamic team at NEXT, known for its supportive culture.
- Benefits: Enjoy discounts on top brands, health perks, and flexible working options.
- Other info: Opportunities for apprenticeships and career growth await you!
- Why this job: Be part of a vibrant team and develop your skills while having fun.
- Qualifications: Great communication skills and a friendly attitude are essential.
The predicted salary is between 10 - 12 £ per hour.
Shift Details: 13.50hrs per week; Mon 09:30 - 15:30; Tue 09:30 - 14:45; Thu 11:30 - 14:30
Role Overview: Working as part of a fast-paced store team, your top priority will be to offer outstanding service and excellent stock operations to our customers. In return for supporting all Company policies and procedures and having a great attitude to work, we will invest in you and your development from day one. Flexible working options are available.
Responsibilities:
- Offer fast and friendly service at all times, helping our customers to find the perfect products
- Share your passion and knowledge about our amazing products
- Work in all areas of the store, including sales floors, stockrooms and processing deliveries
- Take control of your own development
Qualifications:
- A great communicator who is always looking for ways you can help
- Friendly, calm and efficient - even on your busiest days
- Excited about the challenge of a varied and fast-paced job
- Flexible, supportive and always ready to go the extra mile
Benefits:
- Recognition and rewards for doing a great job and achieving great results
- 25% off most NEXT, MADE, Lipsy, Gap and Victoria's Secret products (when purchased through NEXT)
- 10% off most partner brands & up to 15% off Branded Beauty
- 60% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract)
- Early VIP access to sale stock
- Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform
- Access to fantastic discounts at our Staff Shops
- Sharesave scheme
- Access a digital GP and other free health and wellbeing services
- Life assurance
- You can register for a discounted health plan for you and your family
- Financial Wellbeing - Save, track and enhance your financial wellbeing
- Apprenticeship - Earn, learn and gain a qualification (England stores only)
- Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store
- Support Networks - Access to Network Groups to empower and celebrate each other
- Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more
Conditions apply to all benefits. These benefits are discretionary and subject to change.
Employment Information: In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship.
Workplace Adjustments: We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email careers@next.co.uk (please include 'Workplace Adjustments' in the subject line), or call us on 0116 479 2223 / 0044 116 479 2223 (line opening times are Monday to Thursday 9am - 5pm; Friday 9am - 4.45pm; Saturday 9am - 5pm & Sunday 9am - 4pm. Excludes bank holidays).
Retail Team Member — Service, Stock & Growth employer: Next
At NEXT, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values flexibility and personal development. As a Retail Team Member, you'll enjoy a range of benefits including generous discounts, access to health and wellbeing services, and opportunities for career growth through our apprenticeship programmes. Join us in a fast-paced environment where your contributions are recognised and rewarded, making every day at work meaningful and fulfilling.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Team Member — Service, Stock & Growth
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on NEXT and their values. This will help you connect with the team and show that you're genuinely interested in being part of their fast-paced environment.
✨Tip Number 2
Practice your customer service skills! Since this role is all about offering outstanding service, think of examples from your past experiences where you went the extra mile for a customer. Be ready to share these during your chat!
✨Tip Number 3
Dress the part! When you come in for your interview, wear something smart but comfortable. It shows you understand the retail vibe and are ready to jump into the role, plus you can take advantage of that generous working wardrobe allowance!
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, we love seeing candidates who take the initiative to apply directly. So, don’t hesitate—get your application in today!
We think you need these skills to ace Retail Team Member — Service, Stock & Growth
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for retail and customer service. A friendly tone can make a big difference!
Tailor Your Application:Make sure to tailor your application to the role of Retail Team Member. Highlight your experience in fast-paced environments and your ability to provide excellent service. We love seeing how your skills match what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for our team. Remember, less is often more!
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it’s super simple to navigate!
How to prepare for a job interview at Next
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Retail Team Member. Familiarise yourself with the importance of customer service and stock operations. This will help you demonstrate your enthusiasm and readiness to contribute from day one.
✨Show Off Your Communication Skills
As a great communicator, be prepared to share examples of how you've helped customers in the past. Think of specific situations where your friendly and calm approach made a difference, especially during busy times. This will highlight your ability to thrive in a fast-paced environment.
✨Emphasise Your Flexibility
The job requires someone who is flexible and ready to go the extra mile. Be ready to discuss how you've adapted to changing situations in previous roles. This could include working in different areas of a store or taking on additional responsibilities when needed.
✨Express Your Passion for Products
Since you'll be sharing your knowledge about amazing products, think about what excites you most about retail. Prepare to talk about your favourite products and why you believe they would appeal to customers. This shows that you're not just looking for a job, but that you genuinely care about the products and the customer experience.
