At a Glance
- Tasks: Join a fast-paced team to process stock and deliver excellent customer service.
- Company: Dynamic retail environment with a focus on teamwork and development.
- Benefits: Enjoy discounts, health perks, and opportunities for personal growth.
- Other info: Flexible hours and a supportive team culture await you.
- Why this job: Make an impact in a vibrant store while developing your skills.
- Qualifications: Great communication skills and a positive attitude are essential.
The predicted salary is between 10 - 12 £ per hour.
Working as part of a fast-paced store team, your top priority will be to efficiently process our products so that they are available to customers as quickly as possible. When you are on the sales floor your outstanding customer service skills will shine through. In return for supporting all company policies and procedures and maintaining a great attitude to work, we will invest in you and your development from day one. Flexible working options are available.
About the Role
- Accurately process stock quickly and to the highest standard, which includes scanning, unpacking, hanging, size cubing and putting stock away.
- Ensure all stock is gorgeously presented and put onto the sales floors or away in the stockrooms correctly.
- Keep operational areas of the store clean, tidy and organised.
- Offer fast and friendly service to our customers from back or front areas of the store, working on the sales floor as needed.
- Work as part of the store team, reporting to one of our Coordinators or Managers.
About You
- A great communicator who is friendly, calm and efficient - even on your busiest days.
- Accurate, thorough and well organized, with excellent attention to detail.
- You take pride in your work and approach all tasks with energy, pace and enthusiasm.
- Happy to work on your own and keep yourself busy.
- Flexible, supportive and always ready to go the extra mile for your team and our customers.
- Enjoy taking control of your own development.
In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to the relevant Home Office requirements on skills level, not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship.
Benefits
- Recognition and rewards for doing a great job and achieving great results.
- 25% off most NEXT, MADE, Lipsy, Gap and Victoria's Secret products (when purchased through NEXT).
- 10% off most partner brands & up to 15% off Branded Beauty.
- 60% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract).
- Early VIP access to sale stock.
- Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform.
- Access to fantastic discounts at our Staff Shops.
- Sharesave scheme.
- Access to a digital GP and other free health and wellbeing services.
- Life assurance.
- Discounted health plan for you and your family.
- Financial Wellbeing – Save, track and enhance your financial wellbeing.
- Apprenticeship – Earn, learn and gain a qualification (England stores only).
- Direct to Work – Discount online and instore, collect your items the next day for free from your place of work or local store.
- Support Networks – Access Network Groups to empower and celebrate each other.
- Wellhub – Discounted flexible monthly gym memberships, with apps, PT sessions and more.
Conditions apply to all benefits. These benefits are discretionary and subject to change.
Retail Stock & Service Specialist employer: Next
As a Retail Stock & Service Specialist at our vibrant store, you'll be part of a dynamic team that prioritises customer satisfaction and operational excellence. We offer a supportive work culture with flexible hours, extensive employee benefits including generous discounts, and opportunities for personal development through apprenticeships and training. Join us to enjoy a rewarding career where your contributions are recognised and valued.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Stock & Service Specialist
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing outstanding service, think of examples from your past experiences where you went above and beyond for a customer.
✨Tip Number 3
Be ready to showcase your organisational skills! During the interview, mention how you keep things tidy and efficient, especially when working under pressure. It’s all about showing you can handle the fast-paced environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and ready to dive into the role.
We think you need these skills to ace Retail Stock & Service Specialist
Some tips for your application 🫡
Show Off Your Customer Service Skills:When writing your application, make sure to highlight your customer service experience. We love candidates who can demonstrate their ability to connect with customers and provide friendly, efficient service, just like you would on the sales floor.
Be Detail-Oriented:Since accuracy is key in this role, emphasise your attention to detail in your application. Mention any past experiences where you've had to be thorough and organised, whether it was processing stock or managing tasks in a busy environment.
Express Your Team Spirit:We’re all about teamwork here at StudySmarter! In your application, share examples of how you’ve worked well with others in previous roles. Show us that you’re flexible and ready to support your team whenever needed.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Next
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Retail Stock & Service Specialist. Familiarise yourself with tasks like stock processing, customer service, and maintaining store organisation. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Customer Service Skills
Since outstanding customer service is a top priority, think of examples from your past experiences where you provided excellent service. Be ready to share how you handled difficult situations or went the extra mile for customers, as this will highlight your suitability for the role.
✨Demonstrate Team Spirit
This role requires working as part of a fast-paced team, so be prepared to discuss how you collaborate with others. Share examples of how you've supported your teammates in previous jobs, and express your willingness to contribute positively to the store environment.
✨Prepare Questions to Ask
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the team dynamics, training opportunities, or company culture. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
