At a Glance
- Tasks: Deliver exceptional customer service and assist with product selection in a vibrant retail environment.
- Company: Join the iconic Victoria’s Secret team, known for its passion and inclusivity.
- Benefits: Enjoy 25% off products, exclusive offers, and access to health and wellbeing services.
- Why this job: Be part of a fun, dynamic team and create memorable experiences for customers.
- Qualifications: Passion for retail and eagerness to learn about customer service and products.
- Other info: Flexible hours with opportunities for growth and development in a supportive atmosphere.
The predicted salary is between 10 - 13 £ per hour.
9.75hrs p/w; Sun 10:30 - 16:00; Sat 08:30 - 13:15
As a Sales Associate at Victoria’s Secret you’ll work in an exciting, engaging, fast-paced environment, surrounded by a friendly and supportive team who are all connected through their passion for delivering the very best customer experience.
Responsibilities
- Customer Service - through your passion for our products, you’ll be delivering an exceptional customer experience to all our customers, from helping them find the perfect product to helping them complete their purchase at the till.
- Brand Bra Experience - providing our brand bra fitting experience, giving customers expert advice as to their size and what styles suit their needs best.
- Visual Merchandising - with the training provided you’ll be owning the merchandising and presentation of our products, helping customers find the products they need, and the things they didn’t even know they needed!
- Store Standards - maintaining store standards, front and back, including managing deliveries, maintaining stock replenishment, helping loss prevention and adhering to health & safety procedures.
About You
- Passion for retail - You have a passion for all things retail whether it be front or back of house, ultimately creating a unique experience for every customer is your favourite thing to do.
- Love the customer - You have a keenness to learn and develop your customer service skills and product knowledge, always wanting to take part in the amazing learning programmes we have to offer.
- Relationships that count - You are keen to be part of the business and want to develop valued relationships with your team and our customers.
- Team Player - You are flexible, supportive and contribute to a positive working environment for all team members.
- Fast is fun - you like to work in a busy environment and can adapt to completing different tasks throughout the day.
About Us
We are the specialist retailer of fashion-inspired signature lingerie, sleepwear, athleisure and swim, as well as award-winning prestige fragrances and body care. Our associates are the core of our business and by bringing our brand values to life they create lifelong relationships with our customers and inspire a happy, healthy and inclusive workplace where we cherish our diversity.
While our job adverts outline ideal skills and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Victoria’s Secret and you can demonstrate an alignment with core parts of the role and our values, we would encourage you to apply.
If you are looking to become part of a fun and dynamic team then apply today and become part of one of the most iconic brands in the world!
About The Team
Being part of a great brand isn’t the only thing we have on offer, you’ll also get access to:
- 25% off a huge selection of Victoria's Secret, Next, Gap in store.
- Amazing deals and exclusive offers from over 3,500 retailers through Reward Gateway.
- Incentives and competitions with amazing prizes that run all year round.
- Access to free financial, health and wellbeing services including 24/7 digital GP.
- Learning and development opportunities and support with upskilling core skills through on the job training.
- Core benefits such as pension contributions and life assurance.
Conditions apply to all benefits. These benefits are discretionary and subject to change.
We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email UKHR@victoriassecret.co.uk (please include 'Workplace Adjustments' in the subject line).
Sales Associate - V S Reading (N111848) employer: Next
Contact Detail:
Next Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate - V S Reading (N111848)
✨Tip Number 1
Get to know the brand! Before your interview, dive into Victoria’s Secret's products and values. This way, you can show off your passion for their offerings and how you can contribute to delivering that exceptional customer experience.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your ability to connect with customers. Whether it’s helping someone find the perfect bra or handling a tricky situation, being prepared will help you shine during the interview.
✨Tip Number 3
Show your team spirit! During your interview, highlight experiences where you’ve worked well in a team. Victoria’s Secret values relationships, so sharing examples of how you’ve contributed to a positive environment will make you stand out.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest job openings and updates directly from the source. Don’t miss out on the chance to join this iconic brand!
We think you need these skills to ace Sales Associate - V S Reading (N111848)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for retail shine through! We want to see how excited you are about creating unique customer experiences and being part of a dynamic team.
Tailor Your Application: Make sure to customise your application to highlight how your skills align with the role. Mention specific experiences that demonstrate your customer service skills and teamwork, as these are key for us at Victoria’s Secret.
Be Authentic: Don’t be afraid to show your personality in your application! We value individuality and want to know what makes you unique. Share your story and how it connects to our brand values.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quickly. We can’t wait to hear from you!
How to prepare for a job interview at Next
✨Know Your Products
Before the interview, take some time to familiarise yourself with Victoria’s Secret products. Understand the different lines they offer, especially lingerie and athleisure. This knowledge will help you demonstrate your passion for the brand and show that you're ready to provide exceptional customer service.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've delivered excellent customer service. Think about times when you went above and beyond to help a customer. This will highlight your ability to create unique experiences, which is key for a Sales Associate role.
✨Emphasise Teamwork
Since being a team player is crucial for this role, come prepared to discuss how you've worked effectively in teams before. Share specific instances where you supported colleagues or contributed to a positive work environment, as this aligns with the company’s values.
✨Be Ready for a Fast-Paced Environment
The role requires adaptability in a busy setting, so be prepared to discuss how you handle multiple tasks at once. Share examples of how you thrive under pressure and maintain high standards, whether in retail or other fast-paced jobs.