At a Glance
- Tasks: Lead a dynamic warehouse team, ensuring efficiency and safety in daily operations.
- Company: Join NEXT, a leading retail brand with a vibrant team culture.
- Benefits: Enjoy discounts, bonuses, and opportunities for personal growth and financial wellbeing.
- Other info: Flexible shifts available with excellent career development opportunities.
- Why this job: Make a real impact by driving performance and supporting your team in a fast-paced environment.
- Qualifications: Experience in supervising teams and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Shifts available:
- Week 1: Wednesday - Saturday 06:00-18:00
- Week 2: Thursday - Saturday 06:00-18:00
- Week 1: Wednesday - Saturday 18:00-06:00
- Week 2: Thursday - Saturday 18:00-06:00
The role: As an Operations Leader, you are the heartbeat of our daily warehouse activity. You’ll be the person who turns high level plans into reality by clarifying tasks, motivating the team, and acting as the first point of contact for any queries on the floor. You’ll make a difference by ensuring our fast paced environment remains organised, safe, and efficient, ensuring every parcel gets to where it needs to go. To help you hit the ground running, NEXT provides a comprehensive induction and ongoing support from our management team to ensure you feel confident leading your department.
What you’ll take on:
- Leading the Shift: Conduct pre-shift briefs and end of shift handovers to ensure everyone knows exactly what is expected.
- Driving Performance: Monitor KPIs like UPH (Units Per Hour) and CPU (Cost Per Unit) to achieve our target of 97% OTIF (On Time In Full).
- People Management: Support your team through weekly performance discussions, Return to Work interviews, and managing absence or disciplinary matters fairly and consistently.
- Operational Control: Update daily planners and target monitors throughout the shift, accounting for all hours worked in your area.
- Safety First: Maintain a safe environment by conducting daily floorwalks, safety observations, and leading accident investigations when necessary.
- Staying Connected: Use tools like Yapster and internal chat to provide real time updates and resolve issues as they arise.
What you’ll bring:
- Supervisory Experience: A background in leading teams, ideally within a distribution or warehouse environment.
- Communication Skills: The ability to explain tasks clearly to your team and write concise reports.
- An Analytical Mindset: You should be comfortable with numbers and able to interpret performance data to improve results.
- Resilience: A flexible approach to work and the ability to lead by example under pressure.
- Practical Skills: You must be computer literate, hold a valid driving licence, and have a proven track record of solving day to day operational problems.
Benefits:
- Sharesave scheme
- 25% off most NEXT, MADE, Lipsy, Gap and Victoria's Secret products (when purchased through NEXT)
- Generous bonus scheme for many roles
- Restaurants with great food at amazing prices
- Access to fantastic discounts at our Staff Shops
- Free on-site parking
- 10% off most partner brands & up to 15% off Branded Beauty
- Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform
- Financial Wellbeing - Save, track and enhance your financial wellbeing
- Apprenticeship - Grow and develop on the job whilst gaining a qualification
- Support Networks - Access to Network Groups to empower and celebrate each other
Conditions apply to all benefits. These benefits are discretionary and subject to change.
Operations Leader (Supervisor) in Pontefract employer: Next
NEXT is an exceptional employer that prioritises the growth and well-being of its employees, offering a supportive work culture where you can thrive as an Operations Leader. With comprehensive training, generous benefits including discounts on popular brands, and opportunities for professional development through apprenticeships, you will find a rewarding career in a dynamic warehouse environment. Join us in a role that not only values your contributions but also fosters a sense of community and safety among team members.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Leader (Supervisor) in Pontefract
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on NEXT. Check out their social media and website to understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your past experiences align with the Operations Leader role. Remember, it’s all about showcasing your supervisory skills and ability to drive performance.
✨Tip Number 3
Be ready to share examples! Think of specific situations where you've led a team, solved problems, or improved processes. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you demonstrate your analytical mindset and practical skills.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions prepared. This shows your enthusiasm for the role and helps you gauge if NEXT is the right fit for you. Plus, it gives you a chance to clarify any doubts about the shift patterns or team dynamics.
We think you need these skills to ace Operations Leader (Supervisor) in Pontefract
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight your supervisory experience. We want to see how you've led teams in the past, especially in a fast-paced environment like a warehouse. Share specific examples that demonstrate your ability to motivate and manage people effectively.
Be Clear and Concise:Communication is key for the Operations Leader role. Use straightforward language in your application to explain your relevant skills and experiences. We appreciate clarity, so avoid jargon and keep it simple – this will show us you can communicate well with your team too!
Demonstrate Your Analytical Mindset:Since you'll be monitoring KPIs and performance data, it's important to showcase your analytical skills. In your application, mention any experience you have with interpreting data and how you've used it to drive performance improvements. This will help us see your potential impact on our operations.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter and how you can fit into our team!
How to prepare for a job interview at Next
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Operations Leader role. Familiarise yourself with the key responsibilities like leading shifts, driving performance, and ensuring safety. This will help you articulate how your experience aligns with what they’re looking for.
✨Showcase Your Leadership Skills
Be ready to discuss specific examples of how you've successfully led teams in the past. Highlight your ability to motivate others, conduct effective briefings, and manage performance discussions. This is your chance to demonstrate that you can be the heartbeat of their warehouse activity.
✨Prepare for Data-Driven Questions
Since the role involves monitoring KPIs, brush up on your analytical skills. Be prepared to talk about how you've used data to drive performance improvements in previous roles. Think of examples where you’ve interpreted performance data to achieve targets.
✨Emphasise Safety and Communication
Safety is a top priority, so be ready to discuss how you’ve maintained a safe working environment in the past. Also, highlight your communication skills—explain how you ensure clarity in task delegation and keep your team informed using tools like internal chat.
