At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer experiences and drive sales performance.
- Company: Join the renowned Russell & Bromley brand in a vibrant retail environment.
- Benefits: Enjoy 25% off products, flexible working patterns, and access to health and wellbeing services.
- Other info: Flexible shifts available; great opportunities for personal and professional growth.
- Why this job: Be part of a supportive team and make a real impact on customer satisfaction.
- Qualifications: Customer-focused with strong communication skills; previous supervisory experience is a plus.
The predicted salary is between 10 - 12 £ per hour.
SHIFTS YOU ARE APPLYING FOR: 12.25hrs p/w; Sun 12:30 - 16:30; Mon 16:00 - 20:15; Tue 12:00 - 16:00
Summary
We're looking for a confident and proactive Sales Manager to join our team.
In this role, you'll support sales and wider commercial performance on the shop floor, work closely with the team, and deliver an exceptional customer experience that reflects the Russell & Bromley brand.
This role is suited to someone who enjoys delivering excellent service, takes pride in high standards, and is comfortable supporting colleagues day to day.
This role offers a competitive base salary plus sales-based commission.
About the Role
- Support the smooth running of the store and help create a welcoming environment for customers and colleagues
- Deliver an outstanding customer experience through excellent service and product knowledge
- Support sales performance and help drive team delivery of store targets and KPIs
- Provide day-to-day guidance and encouragement to team members
- Open and close the store, acting as the responsible person on duty when required
- Maintain high standards across visual merchandising, stock presentation, and replenishment
- Handle customer queries and service issues with empathy and professionalism
- Ensure company policies and procedures are consistently followed
About You
- Customer focused, with a warm, approachable and personable manner
- Commercially aware and motivated by delivering strong sales performance
- A supportive and dependable team player with strong communication skills
- Organised, reliable, and comfortable working in a busy retail environment
- Passionate about delivering a premium in-store experience
- Previous experience in a supervisory, keyholder, or management role would be an advantage
- Available to work a schedule that includes evenings, weekends, and key trading days; we are happy to discuss flexible working patterns that work for you
- Sponsorship
Successful candidates will be required to evidence their right to work before commencement of employment.
This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level, not being met.
Candidates are therefore encouraged to consider their own right to work options without NEXT sponsorship.
- Fantastic rewards for doing a great job and achieving great results
- 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
- 10% off most partner brands & up to 15% off Branded Beauty
- Sharesave Scheme
- 60% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract)
- Early VIP access to sale stock
- Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform
- Access to fantastic discounts at our Staff Shops
- Access a digital GP and other free health and wellbeing services
- Life assurance
- You can register for a discounted health plan for you and your family
- Financial Wellbeing - Save, track and enhance your financial wellbeing
- Apprenticeship - Earn, learn and gain a qualification (England stores only)
- Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store
- Support Networks - Access to Network Groups to empower and celebrate each other
- Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more
Conditions apply to all benefits. These benefits are discretionary and subject to change.
We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary.
Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email careers@next. co. uk (please include 'Workplace Adjustments' in the subject line), or call us on 0116 479 2223 / 0044 116 479 2223 (line opening times are Monday to Thursday 9am - 5pm; Friday 9am - 4.45pm; Saturday 9am - 5pm & Sunday 9am - 4pm.
Excludes bank holidays).
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Russell & Bromley Sales Manager - Russell & Bromley Oxford employer: Next
NEXT is an outstanding employer that values its employees by offering flexible hours and a supportive work culture in Inverness. With a focus on employee growth, you will have access to various benefits including discounts and a working wardrobe allowance, making it a rewarding place to build your retail career while enjoying a balanced lifestyle.
StudySmarter Expert Advice🤫
We think this is how you could land Russell & Bromley Sales Manager - Russell & Bromley Oxford
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Next, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Russell & Bromley Sales Manager - Russell & Bromley Oxford
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Next that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Next will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Next and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Next
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Next, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Next!
