Operations Manager - Shoreham By Sea (N99478)

Operations Manager – Shoreham By Sea (N99478)

Location: Shoreham-By-Sea, England, United Kingdom

Shifts: 38.75hrs p/w; Mon 07:30 – 16:00; Wed 07:30 – 16:00; Thu 07:30 – 16:00; Fri 07:30 – 16:00; Sat 06:15 – 15:00

To be an effective Operations Manager, you will support the Store Manager and be responsible for overseeing all stock and operational processes for stockroom/warehouse, security and offices. You will lead and inspire your team to be their best in order to maximise sales, drive efficiencies and achieve performance targets.

About the Role

• Support the Store Manager in providing leadership and inspire your team to be at their best, and stepping up to cover the store when needed
• Create an atmosphere where delivering amazing service, achieving performance targets and accurate stock processes is at the core of everything you do, in an environment which is commercial, operationally efficient and safe
• Be accountable for the store meeting all legal and compliance requirements in the areas you are responsible for
• Lead disciplinary/grievance procedures where necessary
• Manage manhour control to ensure store processes are managed effectively and efficiently
• Demonstrate a hands-on approach for all operational and commercial activities by working alongside the team
• Show resilience during periods of change and embrace feedback to drive results
• Ensure security staff are utilised effectively and that all Company security procedures are adhered to
• Address training, development and recruitment needs to a high standard

About You

• Passionate about customers, people and products, with the energy to inspire others
• Strong commercial and operational understanding to create a great shopping experience for instore and online customers
• Team player in a fast-paced environment; adaptable and able to bring others on board with new objectives
• Excellent communication; calm and approachable under pressure
• Problem solving, sound business decisions, and innovative thinking
• Experience in leading and coaching a high performing team and addressing people issues
• Effective multi-tasker; able to plan, organise and prioritise work
• Flexible with working hours, willing to work additional hours including some public holidays and Sundays as needed

In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment. This role is not typically open to sponsorship under the Skilled Worker route.

What’s Next

Press the apply button to start your application. If your skills match, we will contact you to arrange a Telephone or Video Interview, followed by an in-store assessment. You must not have had an unsuccessful application for a similar role in the last 6 months.

About Us

Next is a FTSE-100 retail company employing over 35,000 people across the UK and Ireland. We are a leading fashion retailer with stores, Next Online, and online presence in many countries.