At a Glance
- Tasks: Deliver exceptional customer service and assist with product selection and purchases.
- Company: Join the iconic Victoria’s Secret team in a dynamic retail environment.
- Benefits: Enjoy flexible hours, 25% off products, and access to health and wellbeing services.
- Other info: Great opportunities for personal development and career progression.
- Why this job: Be part of a supportive team that values individuality and growth.
- Qualifications: Passion for retail and eagerness to learn about customer service.
The predicted salary is between 12 - 12 € per hour.
Overview
12hrs p/w; Sun 11:00 - 15:00; Tue 11:00 - 15:00; Wed 11:00 - 15:00
Responsibilities
- Customer Service - through your passion for our products, you’ll be delivering an exceptional customer experience to all our customers, from helping them find the perfect product to helping them complete their purchase at the till.
- Brand Bra Experience - providing our brand bra fitting experience, giving customers expert advice as to their size and what styles suit their needs best.
- Visual Merchandising - with the training provided you’ll be owning the merchandising and presentation of our products, helping customers find the products they need, and the things they didn’t even know they needed!
- Store Standards - maintaining store standards, front and back, including managing deliveries, maintaining stock replenishment, helping loss prevention and adhering to health & safety procedures.
About You
- Passion for retail - You have a passion for all things retail whether it be front or back of house, ultimately creating a unique experience for every customer is your favourite thing to do.
- Love the customer - You have a keenness to learn and develop your customer service skills and product knowledge, always wanting to take part in the amazing learning programmes we have to offer.
- Relationships that count - You are keen to be part of the business and want to develop valued relationships with your team and our customers.
- Team Player - You are flexible, supportive and contribute to a positive working environment for all team members.
- Fast is fun - you like to work in a busy environment and can adapt to completing different tasks throughout the day.
About Us
Victoria’s Secret UK & IRE is a joint venture between Victoria’s Secret & Co. and Next plc group uniting two global retail leaders to deliver iconic lingerie, seamless service, and standout brand storytelling across our stores and digital platforms. We’re home to the world’s most-loved lingerie, iconic sleepwear, athleisure, swim, and award-winning fragrances. But it’s our people who make the magic. Our teams create unforgettable customer moments while shaping an inclusive and supportive workplace where individuality is celebrated. We believe in potential as much as experience. If you’re passionate about the brand, aligned with our values, and excited to grow – even if you don’t tick every box – we’d still love to hear from you. So, apply today and help to shape the future of one of the world’s most iconic brands, where every colleague is empowered to feel confident, valued, and unapologetically themselves.
About The Team
Being part of our iconic world isn’t the only thing we have on offer, you’ll also have access to:
- Set flexible working schedules to suit both the business and your lifestyle.
- 25% off a wide selection of styles at Victoria's Secret, Next, Gap in-store.
- Exclusive offers from over 3,500 retailers through Reward Gateway.
- Incentives and competitions with amazing prizes that run all year round.
- Access to free financial, health, and wellbeing services, including 24/7 digital GP.
- Learning and development opportunities, as well as on-the-job training.
- Core benefits such as pension contributions and life assurance.
Conditions apply to all benefits. These benefits are discretionary and subject to change. We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email UKHR@victoriassecret.co.uk (please include 'Workplace Adjustments' in the subject line).
Sales Associate - Nottingham (N116947) employer: Next
At Victoria’s Secret UK & IRE, we pride ourselves on being an exceptional employer that values individuality and fosters a supportive work culture. Our Sales Associates in Nottingham enjoy flexible working schedules, generous discounts on our iconic products, and access to comprehensive health and wellbeing services, all while being part of a dynamic team that encourages personal growth and development. Join us to create unforgettable customer experiences in a vibrant retail environment where your passion for service is celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Associate - Nottingham (N116947)
✨Tip Number 1
Get to know the brand! Before your interview, dive into everything Victoria’s Secret stands for. Familiarise yourself with their products and values so you can show your passion for retail and customer service during the chat.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how you’d deliver exceptional customer experiences and showcase your team spirit – it’ll help you feel more confident when it’s time to shine.
✨Tip Number 3
Be ready to share your stories! Think of examples from your past experiences that highlight your customer service skills and ability to work in a fast-paced environment. We love hearing about how you’ve made a difference for customers!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our amazing team at Victoria’s Secret!
We think you need these skills to ace Sales Associate - Nottingham (N116947)
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for retail shine through in your application. We want to see how much you love creating unique experiences for customers, so share any relevant stories or experiences that highlight your passion!
Tailor Your Application:Make sure to customise your application to reflect the job description. Highlight your customer service skills and any experience with visual merchandising, as these are key aspects of the Sales Associate role we’re looking to fill.
Be Yourself:We value individuality, so don’t be afraid to let your personality come through in your written application. Share what makes you unique and how you can contribute to our positive team environment!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Next
✨Know Your Products
Before the interview, take some time to familiarise yourself with Victoria's Secret products. Understand the different styles, sizes, and what makes them unique. This will not only show your passion for retail but also help you answer questions about customer service and product knowledge.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about how you helped customers find what they needed or resolved any issues. This will demonstrate your love for the customer and your ability to create a unique experience.
✨Emphasise Teamwork
Be ready to discuss how you work well in a team. Share instances where you supported colleagues or contributed to a positive working environment. Highlighting your flexibility and willingness to collaborate will resonate well with the company's values.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training programmes available or how the team maintains store standards. This shows your eagerness to learn and develop within the company, aligning with their belief in potential over experience.
