At a Glance
- Tasks: Lead a dynamic team to optimise store operations and enhance customer experience.
- Company: Join a leading retail brand known for its vibrant culture and growth opportunities.
- Benefits: Enjoy a 25% employee discount, health services, and rewards for outstanding performance.
- Other info: Flexible hours and excellent career progression await you!
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Passionate about people and products with strong communication and problem-solving skills.
The predicted salary is between 30000 - 40000 € per year.
38.75hrs p/w; Sun 08:00 - 16:30; Tue 08:45 - 17:15; Wed 08:45 - 17:15; Thu 08:00 - 16:30; Fri 11:45 - 20:15
To be an effective Operations Manager, you will support the Store Manager and oversee all stock and operational processes for the stockroom/warehouse, security and offices. Your leadership will inspire the team to maximize sales, drive efficiencies and achieve performance targets.
Responsibilities
- Support the Store Manager by providing leadership and inspiring the team to perform at their best.
- Create an environment where excellent service, accurate stock processes and performance targets are central.
- Ensure the store meets all legal and compliance requirements in the areas you are responsible for.
- Lead disciplinary and grievance procedures when necessary.
- Manage man‑hour control to keep store processes efficient.
- Adopt a hands‑on approach by working alongside the team on operational and commercial activities.
- Demonstrate resilience during periods of change and embrace feedback to drive results.
- Ensure security staff are utilized effectively and that all company security procedures are followed.
- Address training, development and recruitment needs to a high standard.
Qualifications
- Passionate about customers, people and products; energetic and inspiring to others.
- Exceptional commercial and operational understanding, with a knack for creating a fantastic shopping experience for both in‑store and online customers.
- Team player who thrives in a fast‑paced, results‑driven environment and adapts quickly to change.
- Excellent communicator capable of working naturally with people at all levels, remaining calm and approachable under pressure.
- Confident problem solver who makes sound business decisions, challenges processes and generates innovative ideas.
- Experienced in leading and coaching a high‑performing team and effectively addressing people issues.
- Highly organized multi‑tasker able to plan, organise and prioritise workload.
- Flexible approach to working hours and willing to work reasonable additional hours, some public holidays and Sundays as required by the business.
Benefits
- Fantastic rewards for achieving great results.
- Employee discount scheme (25% off most Next, Made, Lipsy, Gap and Victoria’s Secret products).
- Early VIP access to sale stock.
- Access to a range of staff shop discounts and online benefits platform.
- Health and wellbeing services including a digital GP and free wellbeing services.
EEO Statement
In accordance with Home Office guidance, successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not typically considered for sponsorship under the Skilled Worker route; candidates are therefore encouraged to consider their own right to work options without Next sponsorship.
Operations Manager - Northampton Riverside (N116707) employer: Next
As an Operations Manager at our Northampton Riverside location, you will thrive in a dynamic and supportive work culture that prioritises employee growth and development. With fantastic rewards for achieving results, including a generous employee discount scheme and access to health and wellbeing services, we foster an environment where your leadership can inspire a high-performing team. Join us to make a meaningful impact while enjoying the unique advantages of working in a vibrant retail setting.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager - Northampton Riverside (N116707)
✨Tip Number 1
Network like a pro! Reach out to people in your industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to their success. This will help you stand out and show that you're genuinely interested.
✨Tip Number 3
Practice your interview skills with a friend or in front of a mirror. Focus on articulating your experiences and how they relate to the Operations Manager role. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Operations Manager - Northampton Riverside (N116707)
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for customers, people, and products shine through in your application. We want to see how you can inspire others and create a fantastic shopping experience!
Tailor Your CV:Make sure your CV highlights your exceptional commercial and operational understanding. We love seeing specific examples of how you've driven efficiencies and achieved performance targets in the past.
Be Clear and Concise:When writing your cover letter, keep it clear and to the point. We appreciate straightforward communication, so make sure you convey your key strengths and experiences without any fluff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity as an Operations Manager.
How to prepare for a job interview at Next
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Operations Manager role. Familiarise yourself with the responsibilities listed in the job description, such as stock management and team leadership. This will help you demonstrate how your experience aligns with what they’re looking for.
✨Showcase Your Leadership Skills
As an Operations Manager, you'll need to inspire and lead a team. Prepare examples of how you've successfully led teams in the past, focusing on your ability to motivate others and drive performance. Be ready to discuss specific situations where your leadership made a difference.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle challenges. Think of scenarios related to stock management, compliance, or team dynamics. Practising your responses will help you articulate your thought process clearly during the interview.
✨Demonstrate Your Customer Focus
The role requires a passion for customers and creating a fantastic shopping experience. Be prepared to discuss how you’ve prioritised customer service in previous roles. Share specific examples of how you’ve improved customer satisfaction or addressed feedback effectively.
