At a Glance
- Tasks: Lead a dynamic store team to deliver exceptional customer service and achieve sales targets.
- Company: Join a leading retail brand known for its vibrant culture and team spirit.
- Benefits: Enjoy 25% off products, health perks, and fantastic discounts at over 3,500 retailers.
- Other info: Flexible working hours with opportunities for career growth and personal development.
- Why this job: Inspire and motivate your team while creating amazing shopping experiences for customers.
- Qualifications: Passion for customer service and strong leadership skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Shifts 38.75hrs p/w; Tue 09:00 - 17:15; Wed 09:45 - 18:00; Thu 11:45 - 20:00; Fri 09:00 - 17:15; Sat 09:00 - 17:15
About the Role
To be a successful Sales Manager you will lead and inspire your team to prioritise outstanding customer service and achieve performance targets. Support the Store management team across all product areas, back of house and running the store when needed. Manage a team to deliver amazing service and accurate stock processes in an environment which is commercial, operationally efficient, safe and where targets are met. Create an atmosphere where supporting, motivating and inspiring your team to be at their best is at the core of everything you do. Demonstrate a hands‑on approach for all commercial and operational activities by working alongside the team. Ensure communication is up‑to‑date and accurate at all times in order to meet business needs.
About You
You are passionate about our customers, our people and our products. This passion and energetic approach to work inspires and motivates others, creating a great working atmosphere and team spirit. You have exceptional commercial understanding, with the know‑how to create a fantastic shopping experience for our customers. A team player who works at their best in a results‑driven, fast‑paced and challenging environment. You have the ability to adapt to change quickly, bringing the rest of the team on board with the new objectives. A great communicator and can work naturally with people at all levels. You stay calm and approachable even under pressure – always realistic with your expectations of others. Able to demonstrate the ability to problem‑solve, make sound business decisions, confidently challenge processes and generate innovative ideas to take the business forward. Confident when dealing with people issues. An effective multi‑tasker who can plan, organise and prioritise your workload.
In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level, not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship.
Benefits
- Fantastic rewards for doing a great job and achieving great results
- 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (when purchased through NEXT)
- 10% off most partner brands & up to 15% off Branded Beauty
- Sharesave Scheme
- 60% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract)
- Early VIP access to sale stock
- Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform
- Access to fantastic discounts at our Staff Shops
- Access a digital GP and other free health and wellbeing services
- Life assurance
- You can register for a discounted health plan for you and your family
- Financial Wellbeing – Save, track and enhance your financial wellbeing
- Apprenticeship – Earn, learn and gain a qualification (England stores only)
- Direct to Work – Discount online and in‑store, collect your items the next day for free from your place of work or local store
- Support Networks – Access Network Groups to empower and celebrate each other
- Wellhub – Discounted flexible monthly gym memberships, with apps, PT sessions and more
Conditions apply to all benefits. These benefits are discretionary and subject to change. We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long‑term condition, feel free to get in touch with us by email careers@next.co.uk (please include 'Workplace Adjustments' in the subject line), or call us on 0116 479 2223 / 0044 116 479 2223.
Sales Manager: Lead a high-performing store team in Manchester employer: Next
At NEXT, we pride ourselves on being an exceptional employer that values our employees' growth and well-being. Our vibrant work culture fosters teamwork and innovation, ensuring that as a Sales Manager, you will lead a passionate team dedicated to outstanding customer service while enjoying fantastic benefits such as generous discounts, health and wellbeing services, and opportunities for professional development. Located in a dynamic retail environment, we offer a supportive atmosphere where your contributions are recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Manager: Lead a high-performing store team in Manchester
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and employees. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Sales Manager, you'll need to inspire and motivate your team. Try role-playing common scenarios with a friend or family member to build your confidence and refine your approach.
✨Tip Number 3
Be ready to showcase your problem-solving skills during the interview. Think of examples from your past experiences where you successfully tackled challenges. This will demonstrate your ability to make sound business decisions under pressure.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Sales Manager: Lead a high-performing store team in Manchester
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for customer service and team leadership shine through. We want to see how you inspire and motivate others, so share specific examples that highlight your energetic approach!
Tailor Your Application:Make sure to customise your application to reflect the skills and experiences mentioned in the job description. We love seeing candidates who understand what it takes to create a fantastic shopping experience and can adapt to a fast-paced environment.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on communicating your relevant experiences effectively. This will help us see how you can contribute to our team right away!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Next
✨Know Your Stuff
Before the interview, make sure you understand the company’s values and how they align with your own. Familiarise yourself with their products and services, especially those that relate to customer service. This will help you demonstrate your passion for the role and the brand.
✨Showcase Your Leadership Skills
As a Sales Manager, you'll need to inspire your team. Prepare examples of how you've successfully led a team in the past, focusing on how you motivated them to achieve targets and maintain high standards of customer service. Be ready to discuss your hands-on approach to leadership.
✨Communicate Clearly
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently. Think about how you can convey complex ideas simply, especially when discussing problem-solving or innovative strategies you've implemented in previous roles.
✨Be Ready for Scenarios
Expect situational questions that assess your ability to handle challenges. Prepare for scenarios related to team dynamics, customer complaints, or operational issues. Think through your responses to show how you can remain calm under pressure and make sound decisions.