At a Glance
- Tasks: Support the merchandising team by managing stock intake and analysing sales performance.
- Company: Join Victoria's Secret, a leader in iconic lingerie and retail innovation.
- Benefits: Enjoy flexible schedules, 25% off products, and exclusive retailer offers.
- Other info: Access to learning opportunities and a supportive workplace culture.
- Why this job: Be part of a dynamic team shaping customer experiences in a fast-paced environment.
- Qualifications: Strong analytical skills, teamwork, and an awareness of retail trends.
The predicted salary is between 25000 - 30000 £ per year.
Our Merchandising team plays a vital role in bringing the Victoria’s Secret customer experience to life – ensuring the right products are available in the right place, at the right time, and in the right quantities. From planning and managing stock intake to monitoring performance and identifying opportunities, the team helps shape how our collections come to market across stores and online, and reviewing sales performance for department categories.
You will be responsible for building relationships with our suppliers and be the go‑to person for any queries around stock intake. You’ll be a fantastic support to your team with collating sales reports as well as general admin and analysis, and collaborating with wider departments such as marketing to ensure stock levels are available in line with promotional activity.
About You
- You have a strong analytical skillset and a love of spreadsheets.
- Strong team ethos – working together and building excellent relationships with your team along with all other key partnerships.
- Ready for anything and comfortable working in a fast‑paced environment.
- An awareness of high street, catwalk and competitor key trends. Your finger is on the pulse of Retail.
- The ability to manage your own time.
- Retail/store experience would also be beneficial.
About Us
Victoria’s Secret UK & IRE is a joint venture between Victoria’s Secret & Co. and Next plc group uniting two global retail leaders to deliver iconic lingerie, seamless service, and standout brand storytelling across our stores and digital platforms. We’re home to the world’s most-loved lingerie, iconic sleepwear, athleisure, swim, and award-winning fragrances. But it’s our people who make the magic. Our teams create unforgettable customer moments while shaping an inclusive and supportive workplace where individuality is celebrated.
About the Team
Being part of our iconic world isn’t the only thing we have on offer, you’ll also have access to:
- Set flexible working schedules to suit both the business and your lifestyle.
- 25% off a wide selection of styles at Victoria's Secret, Next, Gap in-store.
- Exclusive offers from over 3,500 retailers through Reward Gateway.
- Incentives and competitions with amazing prizes that run all year round.
- Access to free financial, health, and wellbeing services, including 24/7 digital GP.
- Learning and development opportunities, as well as on-the-job training.
- Core benefits such as pension contributions and life assurance.
Conditions apply to all benefits. These benefits are discretionary and subject to change. We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long‑term condition, feel free to get in touch with us by email (please include 'Workplace Adjustments' in the subject line).
Merchandise Assistant - Victoria's Secret, London employer: Next
Victoria's Secret is an exceptional employer, offering a vibrant work culture that celebrates individuality and teamwork. Located in London, the company provides flexible working schedules, generous employee discounts, and extensive learning and development opportunities, ensuring that every team member can thrive both personally and professionally. With a commitment to inclusivity and support, Victoria's Secret fosters an environment where employees can grow while contributing to the iconic customer experience.
StudySmarter Expert Advice🤫
We think this is how you could land Merchandise Assistant - Victoria's Secret, London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Next, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Next!
We think you need these skills to ace Merchandise Assistant - Victoria's Secret, London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Next, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Next and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Next that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Next
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
